IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v14y2022i17p11005-d905696.html
   My bibliography  Save this article

Organizational Performance Management and the ‘Sustainability’ of the Performance Evaluation System: A View Guided by the Integrative Review Perspective

Author

Listed:
  • Sandra Rolim Ensslin

    (Programa de Pós-Graduação em Engenharia de Produção, Campus Trindade, Universidade Federal de Santa Catarina, Florianópolis CEP 88040-900, SC, Brazil)

  • Kassia Tonheiro Rodrigues

    (Programa de Pós-Graduação em Engenharia de Produção, Campus Trindade, Universidade Federal de Santa Catarina, Florianópolis CEP 88040-900, SC, Brazil)

  • Luiz Junior Maemura Yoshiura

    (Programa de Pós-Graduação em Engenharia de Produção, Campus Trindade, Universidade Federal de Santa Catarina, Florianópolis CEP 88040-900, SC, Brazil)

  • Jessica Carvalho da Silva

    (Programa de Pós-Graduação em Engenharia de Produção, Campus Trindade, Universidade Federal de Santa Catarina, Florianópolis CEP 88040-900, SC, Brazil)

  • André Andrade Longaray

    (Programa de Pós-Graduação em Modelagem Computacional, Campus Carreiros, Universidade Federal do Rio Grande, Rio Grande CEP 96203-900, RS, Brazil)

Abstract

Objective: This paper aims to explore the scientific literature in order to show how the process of institutionalizing (incorporating) the ‘sustainability’ of the performance evaluation system (PES) contributes to organizational performance management (OPM). Methodology: An integrative review was carried out with the support of the ProKnow-C intervention instrument to select 39 articles that formed part of the bibliographic portfolio (BP). The PB analysis was conducted through the evolution of the performance evaluation (PE) area; the elaboration of the concept of OPM, which guided this research; and the development of a ‘lens’ using the concept of the ‘sustainability’ of the PES, from which it was possible to identify its essential aspects and use them as a basis for exploration. With this, it was feasible to demonstrate the relationship of the ‘lens’ with the guiding concept that allowed the elaboration of a taxonomy. Findings: In terms of the results, the evolution of a mature theme in the literature (PE) from a new perspective and with an emphasis on the integration of elements related to management is presented, allowing for the identification that the management elements are incipient and little developed in the literature. The elaboration of a taxonomy made it possible to verify that ‘learning’ is the aspect of sustainability that most contributes to OPM, that the ‘holistic/integrated vision’ element encompasses all aspects that determine the sustainability of the PES, and that the ‘use of information’ is the common component and link between the sustainability of PES and OPM in promoting organizational learning, supporting communication and providing it with a foundation for decision-making. Originality: Gaps were identified in the literature that led to the elaboration of a future research agenda for questions related to the importance of culture in encouraging the continuous process of performance management, the relationship of organizational learning with the context and strategic alignment, and the contribution of the human factor and culture to the continuous improvement of organizational performance. Thus, this research offers a new guiding perspective for OPM.

Suggested Citation

  • Sandra Rolim Ensslin & Kassia Tonheiro Rodrigues & Luiz Junior Maemura Yoshiura & Jessica Carvalho da Silva & André Andrade Longaray, 2022. "Organizational Performance Management and the ‘Sustainability’ of the Performance Evaluation System: A View Guided by the Integrative Review Perspective," Sustainability, MDPI, vol. 14(17), pages 1-16, September.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:17:p:11005-:d:905696
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/14/17/11005/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/14/17/11005/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Lebas, Michel J., 1995. "Performance measurement and performance management," International Journal of Production Economics, Elsevier, vol. 41(1-3), pages 23-35, October.
    2. Yitagesu Yilma Goshu & Daniel Kitaw, 2017. "Performance measurement and its recent challenge: a literature review," International Journal of Business Performance Management, Inderscience Enterprises Ltd, vol. 18(4), pages 381-402.
    3. Julio Araujo Carneiro-da-Cunha & Flavio Hourneaux Jr. & Hamilton Luiz Corrêa, 2016. "Evolution and chronology of the organisational performance measurement field," International Journal of Business Performance Management, Inderscience Enterprises Ltd, vol. 17(2), pages 223-240.
    4. Rogerio Tadeu de Oliveira Lacerda & Leonardo Ensslin & Sandra Rolim Ensslin, 2014. "Research opportunities in strategic management field: a performance measurement approach," International Journal of Business Performance Management, Inderscience Enterprises Ltd, vol. 15(2), pages 158-174.
    5. Vinicius Abilio Martins & Sandra Rolim Ensslin, 2020. "Performance evaluation: what theoretical studies highlight about this theme," International Journal of Business Performance Management, Inderscience Enterprises Ltd, vol. 21(4), pages 455-476.
    6. Yigitbasioglu, Ogan M. & Velcu, Oana, 2012. "A review of dashboards in performance management: Implications for design and research," International Journal of Accounting Information Systems, Elsevier, vol. 13(1), pages 41-59.
    7. Mike Bourne & Monica Franco-Santos & Pietro Micheli & Andrey Pavlov, 2018. "Performance measurement and management: a system of systems perspective," International Journal of Production Research, Taylor & Francis Journals, vol. 56(8), pages 2788-2799, April.
    8. Jelle Van Camp & Johan Braet, 2016. "Taxonomizing performance measurement systems’ failures," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 65(5), pages 672-693, June.
    9. Mauricio Johnny Loos & Eugenio Merino & Carlos Manuel Taboada Rodriguez, 2016. "Mapping the state of the art of ergonomics within logistics," Scientometrics, Springer;Akadémiai Kiadó, vol. 109(1), pages 85-101, October.
    10. Umit S. Bititci & Patrizia Garengo & Aylin Ates & Sai S. Nudurupati, 2015. "Value of maturity models in performance measurement," International Journal of Production Research, Taylor & Francis Journals, vol. 53(10), pages 3062-3085, May.
    11. Naranjo Tuesta, Yenny & Crespo Soler, Cristina & Ripoll Feliu, Vicente Mateo, 2022. "Bibliometric and systemic analysis of the relationship between management and carbon," Cuadernos de Gestión, Universidad del País Vasco - Instituto de Economía Aplicada a la Empresa (IEAE).
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Nursyazwani Mohd Fuzi & Sabrinah Adam & Mohamad Rohieszan Ramdan & Sharon Yong Yee Ong & Juliana Osman & Subramaniam Kolandan & Siti Zubaidah Mohd Ariffin & Nor Sa’adah Jamaluddin & Karmilah Abdullah, 2022. "Sustainability Management Accounting and Organizational Performance: The Mediating Role of Environmental Management System," Sustainability, MDPI, vol. 14(21), pages 1-17, November.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Paulina Golinska-Dawson & Karolina Werner-Lewandowska & Monika Kosacka-Olejnik, 2021. "Responsible Resource Management in Remanufacturing—Framework for Qualitative Assessment in Small and Medium-Sized Enterprises," Resources, MDPI, vol. 10(2), pages 1-17, February.
    2. Gallear, David & Ghobadian, Abby & Chen, Weifeng, 2012. "Corporate responsibility, supply chain partnership and performance: An empirical examination," International Journal of Production Economics, Elsevier, vol. 140(1), pages 83-91.
    3. Ilse Svensson de Jong, 2021. "When Wrong Is Right: Leaving Room for Error in Innovation Measurement," JRFM, MDPI, vol. 14(7), pages 1-14, July.
    4. Govindan, Kannan & Kannan, Devika & Jørgensen, Thomas Ballegård & Nielsen, Tim Straarup, 2022. "Supply Chain 4.0 performance measurement: A systematic literature review, framework development, and empirical evidence," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 164(C).
    5. Jussi Tanskanen & Liisa Mäkelä & Riitta Viitala, 2019. "Linking Managerial Coaching and Leader–Member Exchange on Work Engagement and Performance," Journal of Happiness Studies, Springer, vol. 20(4), pages 1217-1240, April.
    6. Peters, Matt D. & Wieder, Bernhard & Sutton, Steve G. & Wakefield, James, 2016. "Business intelligence systems use in performance measurement capabilities: Implications for enhanced competitive advantage," International Journal of Accounting Information Systems, Elsevier, vol. 21(C), pages 1-17.
    7. Rikhardsson, Pall & Yigitbasioglu, Ogan, 2018. "Business intelligence & analytics in management accounting research: Status and future focus," International Journal of Accounting Information Systems, Elsevier, vol. 29(C), pages 37-58.
    8. Anca Mehedintu, Cerasela Pîrvu, Cristian Pîrvu Author-Workplace-Name: Universitatea din Craiova, Craiova, România; Universitatea “Constantin Brâncusi”, Târgu Jiu, România, 2012. "Performance Management Approaches In Economic Organizations Using Information Technology," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 1, pages 109-116, March.
    9. Schwartz, Robert & Deber, Raisa, 2016. "The performance measurement–management divide in public health," Health Policy, Elsevier, vol. 120(3), pages 273-280.
    10. Milichovsky, Frantisek, 2015. "Measuring Indicators for Marketing Effectiveness in Czech Companies || Indicadores para medir la eficacia del marketing en las empresas checas," Revista de Métodos Cuantitativos para la Economía y la Empresa = Journal of Quantitative Methods for Economics and Business Administration, Universidad Pablo de Olavide, Department of Quantitative Methods for Economics and Business Administration, vol. 20(1), pages 3-24, December.
    11. Dilla, William N. & Raschke, Robyn L., 2015. "Data visualization for fraud detection: Practice implications and a call for future research," International Journal of Accounting Information Systems, Elsevier, vol. 16(C), pages 1-22.
    12. Kocsis, David, 2019. "A conceptual foundation of design and implementation research in accounting information systems," International Journal of Accounting Information Systems, Elsevier, vol. 34(C), pages 1-1.
    13. Hutchison, Paul D. & Daigle, Ronald J. & George, Benjamin, 2018. "Application of latent semantic analysis in AIS academic research," International Journal of Accounting Information Systems, Elsevier, vol. 31(C), pages 83-96.
    14. Olufemi A. Ogunkoya & Emmanuel Y. Ogundele & Adeola E. Adetayo, 2021. "Knowledge Transfer and Business Performance: A Study of Manufacturing Organizations in Ogun State, the Federal Republic of Nigeria," Business & Management Compass, University of Economics Varna, issue 1, pages 86-101.
    15. Melinda-Timea FÜLÖP & Mirela-Oana PINTEA, 2015. "The Link Between Corporate Governance And Performance - Evidence From Romania," Management Intercultural, Romanian Foundation for Business Intelligence, Editorial Department, issue 33, pages 81-90, April.
    16. Cagliano, Anna Corinna & Mustafa, Muhammad Salman & Rafele, Carlo & Zenezini, Giovanni, 2014. "Logistics Performance Measurement for Sustainability in the Fast Fashion Industry," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Kersten, Wolfgang & Blecker, Thorsten & Ringle, Christian M. (ed.), Next Generation Supply Chains: Trends and Opportunities. Proceedings of the Hamburg International Conference of Logistics (HICL), Vol. 18, volume 18, pages 113-135, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
    17. Klaus Möller & Ramin Gamerschlag & Finn Guenther, 2011. "Determinants and effects of human capital reporting and controlling," Metrika: International Journal for Theoretical and Applied Statistics, Springer, vol. 22(3), pages 311-333, November.
    18. Tânia Gonçalves & Mário Sérgio Teixeira & José G. Dias & Sofia Gouveia & Ricardo Jorge Correia, 2021. "Commitment to exporting as an antecedent of organizational skills and firm performance," Journal of Business Economics, Springer, vol. 91(7), pages 1063-1084, September.
    19. Donnemore Majukwa & Abubaker Haddud, 2016. "Operations management impact on achieving strategic fit: A case from the retail sector in Zimbabwe," Cogent Business & Management, Taylor & Francis Journals, vol. 3(1), pages 1189478-118, December.
    20. Stephen Oduro, 2019. "Impact of Innovation Types on SMEs’ Performance in the Cape Coast Metropolis of Ghana," Journal of Entrepreneurship and Innovation in Emerging Economies, Entrepreneurship Development Institute of India, vol. 5(2), pages 110-127, July.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:14:y:2022:i:17:p:11005-:d:905696. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.