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Strategic Development of Product-Service Systems (PSS) through Archetype Assessment

Author

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  • Trine Brink Frederiksen

    (Department of Mechanical Engineering, Technical University of Denmark (DTU), DK-2800 Kgs, Lyngby, Denmark)

  • Marina P. P. Pieroni

    (Department of Mechanical Engineering, Technical University of Denmark (DTU), DK-2800 Kgs, Lyngby, Denmark)

  • Daniela C. A. Pigosso

    (Department of Mechanical Engineering, Technical University of Denmark (DTU), DK-2800 Kgs, Lyngby, Denmark)

  • Tim C. McAloone

    (Department of Mechanical Engineering, Technical University of Denmark (DTU), DK-2800 Kgs, Lyngby, Denmark)

Abstract

Product-service systems (PSS) enable product-oriented manufacturing companies to differentiate their offerings and become more competitive, while creating more value for customers along with improved economic performance and, in some cases, reduced environmental impact. However, PSS development remains difficult for manufacturing companies due to limited prior knowledge about PSS and the strategic characteristics it entails. To guide the PSS development process, this paper presents a prescriptive approach composed of a tool and a method based on the use of PSS archetypes in the initial development stages of new PSS business models (BM). The proposed tool builds upon three PSS archetypes, combined with 10 factors for assessment of the best suiting archetype. The proposed method and supporting tool guide companies in five steps, from the beginning of a servitisation process to the initial PSS development. Based on an evaluation with a Danish manufacturing company, an improved version of the method and tool was developed and applied with 60 students specialised in PSS development. Results from the evaluation indicate that the method and tool support scoping new PSS BM through the selection and modification of a PSS archetype, encouraging servitisation and PSS development in companies with different levels of PSS experience.

Suggested Citation

  • Trine Brink Frederiksen & Marina P. P. Pieroni & Daniela C. A. Pigosso & Tim C. McAloone, 2021. "Strategic Development of Product-Service Systems (PSS) through Archetype Assessment," Sustainability, MDPI, vol. 13(5), pages 1-22, March.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:5:p:2592-:d:508051
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    References listed on IDEAS

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    1. Marco Bertoni, 2019. "Multi-Criteria Decision Making for Sustainability and Value Assessment in Early PSS Design," Sustainability, MDPI, vol. 11(7), pages 1-27, April.
    2. Marina P. P. Pieroni & Tim C. McAloone & Daniela C. A. Pigosso, 2019. "Configuring New Business Models for Circular Economy through Product–Service Systems," Sustainability, MDPI, vol. 11(13), pages 1-22, July.
    3. Arnold Tukker, 2004. "Eight types of product–service system: eight ways to sustainability? Experiences from SusProNet," Business Strategy and the Environment, Wiley Blackwell, vol. 13(4), pages 246-260, July.
    4. Nancy M. P. Bocken & Elsa A. Olivetti & Jonathan M. Cullen & José Potting & Reid Lifset, 2017. "Taking the Circularity to the Next Level: A Special Issue on the Circular Economy," Journal of Industrial Ecology, Yale University, vol. 21(3), pages 476-482, June.
    5. Ming-Chuan Chiu & Chih-Yuan Chu & Tsai Chi Kuo, 2019. "Product service system transition method: building firm’s core competence of enterprise," International Journal of Production Research, Taylor & Francis Journals, vol. 57(20), pages 6452-6472, October.
    6. Frank, Alejandro G. & Mendes, Glauco H.S. & Ayala, Néstor F. & Ghezzi, Antonio, 2019. "Servitization and Industry 4.0 convergence in the digital transformation of product firms: A business model innovation perspective," Technological Forecasting and Social Change, Elsevier, vol. 141(C), pages 341-351.
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    Cited by:

    1. Sehrish Atif, 2023. "Mapping circular economy principles and servitisation approach in business model canvas: an integrated literature review," Future Business Journal, Springer, vol. 9(1), pages 1-21, December.
    2. Sehrish Atif & Shehzad Ahmed & Muhammad Wasim & Bassam Zeb & Zeeshan Pervez & Lorraine Quinn, 2021. "Towards a Conceptual Development of Industry 4.0, Servitisation, and Circular Economy: A Systematic Literature Review," Sustainability, MDPI, vol. 13(11), pages 1-27, June.
    3. Christoph Rennpferdt & Marc Zuefle & Marco Bagusat & Dennis Bender & Dieter Krause, 2023. "Development of Modular Architectures for Product–Service Systems," Sustainability, MDPI, vol. 15(18), pages 1-25, September.

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