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Literature Review on Digitalization in Facilities Management and Facilities Management Performance Measurement: Contribution of Industry 4.0 in the Global Era

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  • Jeoung Yul Lee

    (School of Business Management, Hongik University, Sejong 30016, Korea
    National Research Base of Intelligent Manufacturing Service, Chongqing Technology and Business University, Chongqing 400067, China)

  • Ilkhom Okmirzaevich Irisboev

    (School of Business Management, Hongik University, Sejong 30016, Korea)

  • Yeon-Sik Ryu

    (School of Business Management, Hongik University, Sejong 30016, Korea)

Abstract

In this study, our aim is to present a comprehensive systematic review on digitalization (DT) in facility management (FM) and FM performance management (PM). Past research on these themes indicated that either research articles on DT in FM or research studies on FM PM are separately dealt with. However, in contrast, in our literature review, we try to present a holistic literature review by integrating both research streams on DT applications for FM and FM PM. A total 130 academic journal articles published on these subjects, between 1990 and 2021, from Web of Science and Google Scholars, were reviewed in this article. Moreover, this article identified a number of possibilities for future research on DT and FM PM, including the interoperability enhancement of building information modeling (BIM) methodology, the test and implementation of BIM concept for smart transportation infrastructure, usage of the integration of 3D analysis algorithms, the perfect cross integration of BIM and geographic information system (GIS) and systematic research efforts with new methodologies and theoretical constructs. We hope that this article will help researchers determine the areas where further research must be conducted and what kind of future directions would be valuable for DT and PM in FM.

Suggested Citation

  • Jeoung Yul Lee & Ilkhom Okmirzaevich Irisboev & Yeon-Sik Ryu, 2021. "Literature Review on Digitalization in Facilities Management and Facilities Management Performance Measurement: Contribution of Industry 4.0 in the Global Era," Sustainability, MDPI, vol. 13(23), pages 1-29, December.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:23:p:13432-:d:694994
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    References listed on IDEAS

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    9. Ilaria Barletta & Jon Larborn & Mahesh Mani & Björn Johannson, 2016. "Towards an Assessment Methodology to Support Decision Making for Sustainable Electronic Waste Management Systems: Automatic Sorting Technology," Sustainability, MDPI, vol. 8(1), pages 1-20, January.
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    Cited by:

    1. Yali Chen & Dan Huang & Zhen Liu & Mohamed Osmani & Peter Demian, 2022. "Construction 4.0, Industry 4.0, and Building Information Modeling (BIM) for Sustainable Building Development within the Smart City," Sustainability, MDPI, vol. 14(16), pages 1-37, August.
    2. Angelos I. Stoumpos & Fotis Kitsios & Michael A. Talias, 2023. "Digital Transformation in Healthcare: Technology Acceptance and Its Applications," IJERPH, MDPI, vol. 20(4), pages 1-44, February.

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