IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v11y2019i8p2243-d222718.html
   My bibliography  Save this article

Residents’ Satisfaction with Tourism and the European Tourism Indicator System in South Sardinia

Author

Listed:
  • Ilaria Foroni

    (Department of Statistics and Quantitative Methods, University of Milano-Bicocca, 20126 Milano, Italy)

  • Patrizia Modica

    (Department of Economics and Business, University of Cagliari, 09123 Cagliari, Italy)

  • Mariangela Zenga

    (Department of Statistics and Quantitative Methods, University of Milano-Bicocca, 20126 Milano, Italy)

Abstract

To make sustainable tourism a more concrete and operational concept, many sets of indicators have been proposed by both academics and policy makers. Among the latter, the European Tourism Indicator System (ETIS) was launched by the European Commission to monitor tourist destinations at a subnational level. To evaluate the social impact of tourism, the ETIS recommended the administration of a proposed questionnaire to the local residents. We conducted the survey administration of the ETIS questionnaire in an Italian seaside resort. In this paper, we report the main outcomes of the survey and propose their interpretation within the context of some of the theoretical frameworks described in the academic literature referring to the relationship between tourism and host communities.

Suggested Citation

  • Ilaria Foroni & Patrizia Modica & Mariangela Zenga, 2019. "Residents’ Satisfaction with Tourism and the European Tourism Indicator System in South Sardinia," Sustainability, MDPI, Open Access Journal, vol. 11(8), pages 1-18, April.
  • Handle: RePEc:gam:jsusta:v:11:y:2019:i:8:p:2243-:d:222718
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/11/8/2243/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/11/8/2243/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Lee Cronbach, 1951. "Coefficient alpha and the internal structure of tests," Psychometrika, Springer;The Psychometric Society, vol. 16(3), pages 297-334, September.
    2. Waligo, V. & Clarke, J. & Hawkins, R., 2015. "Embedding stakeholders in sustainable tourism strategies," Annals of Tourism Research, Elsevier, vol. 55(C), pages 90-93.
    3. Angel BUJOSA BESTARD & Jaume ROSSELLÓ NADAL, 2007. "Attitudes Toward Tourism And Tourism Congestion," Region et Developpement, Region et Developpement, LEAD, Universite du Sud - Toulon Var, vol. 25, pages 193-207.
    4. Doru Marian Tudorache & Tamara Simon & Cristi Frenț & Mărioara Musteaţă-Pavel, 2017. "Difficulties and Challenges in Applying the European Tourism Indicators System (ETIS) for Sustainable Tourist Destinations: The Case of Braşov County in the Romanian Carpathians," Sustainability, MDPI, Open Access Journal, vol. 9(10), pages 1-19, October.
    5. Torres-Delgado, Anna & Palomeque, Francesc López, 2014. "Measuring sustainable tourism at the municipal level," Annals of Tourism Research, Elsevier, vol. 49(C), pages 122-137.
    6. Patrizia Modica & Alessandro Capocchi & Ilaria Foroni & Mariangela Zenga, 2018. "An Assessment of the Implementation of the European Tourism Indicator System for Sustainable Destinations in Italy," Sustainability, MDPI, Open Access Journal, vol. 10(9), pages 1-21, September.
    7. Garrod, Brian & Fyall, Alan & Leask, Anna & Reid, Elaine, 2012. "Engaging residents as stakeholders of the visitor attraction," Tourism Management, Elsevier, vol. 33(5), pages 1159-1173.
    8. Sharpley, Richard, 2014. "Host perceptions of tourism: A review of the research," Tourism Management, Elsevier, vol. 42(C), pages 37-49.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Stephan Grapentin & Maureen Ayikoru, 2019. "Destination Assessment and Certification: Challenges and Opportunities," Sustainability, MDPI, Open Access Journal, vol. 11(13), pages 1-24, July.
    2. Filippo Bazzanella, 2019. "Perceptions and Role of Tourist Destination Residents Compared to Other Event Stakeholders in a Small-Scale Sports Event. The Case of the FIS World Junior Alpine Ski Championships 2019 in Val di Fassa," Sustainability, MDPI, Open Access Journal, vol. 11(24), pages 1-28, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Spyros Niavis & Theodora Papatheochari & Yannis Psycharis & Josep Rodriguez & Xavier Font & Anna Martinez Codina, 2019. "Conceptualising Tourism Sustainability and Operationalising Its Assessment: Evidence from a Mediterranean Community of Projects," Sustainability, MDPI, Open Access Journal, vol. 11(15), pages 1-18, July.
    2. Patrizia Modica & Alessandro Capocchi & Ilaria Foroni & Mariangela Zenga, 2018. "An Assessment of the Implementation of the European Tourism Indicator System for Sustainable Destinations in Italy," Sustainability, MDPI, Open Access Journal, vol. 10(9), pages 1-21, September.
    3. Giovanna Acampa & Mariolina Grasso & Giorgia Marino & Claudia Mariaserena Parisi, 2020. "Tourist Flow Management: Social Impact Evaluation through Social Network Analysis," Sustainability, MDPI, Open Access Journal, vol. 12(2), pages 1-16, January.
    4. Ivlevs, Artjoms, 2016. "Happy Hosts? International Tourist Arrivals and Residents' Subjective Well-being in Europe," IZA Discussion Papers 10087, Institute of Labor Economics (IZA).
    5. Sorin-Romulus Berinde & Adrian-Gabriel Corpădean, 2019. "Assessing the Sustainable Room for Growth for a Particular Romanian Tourism Area of Business: The Case of Accommodation Businesses," Sustainability, MDPI, Open Access Journal, vol. 11(1), pages 1-16, January.
    6. Chen-Kuo Pai & Yumeng Liu & Sangguk Kang & Anna Dai, 2020. "The Role of Perceived Smart Tourism Technology Experience for Tourist Satisfaction, Happiness and Revisit Intention," Sustainability, MDPI, Open Access Journal, vol. 12(16), pages 1-14, August.
    7. Fátima Farinha & Miguel José Oliveira & Elisa M. J. Silva & Rui Lança & Manuel Duarte Pinheiro & Cátia Miguel, 2019. "Selection Process of Sustainable Indicators for the Algarve Region—OBSERVE Project," Sustainability, MDPI, Open Access Journal, vol. 11(2), pages 1-24, January.
    8. Ivana Pavlic & Ana Portolan & Barbara Puh, 2019. "Does Tourism Cut the Branch it is Sitting On? – Local Residents’ Perspective," Montenegrin Journal of Economics, Economic Laboratory for Transition Research (ELIT), vol. 15(2), pages 153-164.
    9. Leask, Anna, 2016. "Visitor attraction management: A critical review of research 2009–2014," Tourism Management, Elsevier, vol. 57(C), pages 334-361.
    10. Rafael Robina-Ramírez & Marcelo Sánchez-Oro & Mª Teresa Cabezas-Hernández & Margarita Calleja-Aldana, 2020. "Host and Guest Social Exchange in Developing Tourist Sites: The Case of the International Tagus Natural Park," Sustainability, MDPI, Open Access Journal, vol. 12(18), pages 1-18, September.
    11. Pere Mercade Mele & Jesus Molina Gomez & Lluis Garay, 2019. "To Green or Not to Green: The Influence of Green Marketing on Consumer Behaviour in the Hotel Industry," Sustainability, MDPI, Open Access Journal, vol. 11(17), pages 1-17, August.
    12. Petrevska, Biljana & Mihalič, Tanja, 2020. "(Un)Sustainable And (Ir)Responsible Tourism In Ohrid: Residents’ Perception," UTMS Journal of Economics, University of Tourism and Management, Skopje, Macedonia, vol. 11(2), pages 202-212.
    13. Christian Eckert & Harald Pechlaner, 2019. "Alternative Product Development as Strategy Towards Sustainability in Tourism: The Case of Lanzarote," Sustainability, MDPI, Open Access Journal, vol. 11(13), pages 1-18, June.
    14. Pisit Tuntipisitkul & Takuji W. Tsusaka & Sohee Minsun Kim & Rajendra P. Shrestha & Nophea Sasaki, 2021. "Residents’ Perception of Changing Local Conditions in the Context of Tourism Development: The Case of Phuket Island," Sustainability, MDPI, Open Access Journal, vol. 13(16), pages 1-29, August.
    15. Fabio Zagonari, 2019. "Multi-Criteria, Cost-Benefit, and Life-Cycle Analyses for Decision-Making to Support Responsible, Sustainable, and Alternative Tourism," Sustainability, MDPI, Open Access Journal, vol. 11(4), pages 1-35, February.
    16. Biljana Petrevska & Aleksandra Terzić & Cvetko Andreeski, 2020. "More or Less Sustainable? Assessment from a Policy Perspective," Sustainability, MDPI, Open Access Journal, vol. 12(8), pages 1-16, April.
    17. Francisco Liébana-Cabanillas & Nidhi Singh & Zoran Kalinic & Elena Carvajal-Trujillo, 2021. "Examining the determinants of continuance intention to use and the moderating effect of the gender and age of users of NFC mobile payments: a multi-analytical approach," Information Technology and Management, Springer, vol. 22(2), pages 133-161, June.
    18. Yoon, Junghyun & Lee, Hee Yong & Dinwoodie, John, 2015. "Competitiveness of container terminal operating companies in South Korea and the industry–university–government network," Transportation Research Part A: Policy and Practice, Elsevier, vol. 80(C), pages 1-14.
    19. Wilawan Jansri, 2019. "Perception of Residents, Community Participation and Support for Tourism Development in the Old Town Muang Songkhla, Thailand," Proceedings of the 13th International RAIS Conference, June 10-11, 2019 07WJ, Research Association for Interdisciplinary Studies.
    20. Usunier, Jean-Claude, 1998. "Oral pleasure and expatriate satisfaction: an empirical approach," International Business Review, Elsevier, vol. 7(1), pages 89-110, February.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:11:y:2019:i:8:p:2243-:d:222718. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: . General contact details of provider: https://www.mdpi.com/ .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: XML Conversion Team (email available below). General contact details of provider: https://www.mdpi.com/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.