IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v11y2019i15p4135-d253345.html
   My bibliography  Save this article

Hotel Employees’ Pro-Environmental Behaviour: Effect of Leadership Behaviour, Institutional Support and Workplace Spirituality

Author

Listed:
  • Olawale Fatoki

    (Department of Business Management, University of Limpopo, Private Bag X1314, Sovenga 0727, South Africa)

Abstract

Pro-environmental behaviours (PEB) depict behaviours that cause minimal harm to or even benefit the environment. Employees are an important stakeholder in organisational environmental initiatives; however, there is little understanding of the leadership mechanisms and workplace support that can nurture these behaviours. In addition, empirical studies on the effect of workplace spirituality on employees’ PEB are limited. Understanding the factors that can influence employees’ workplace PEB is of significance in improving environmental sustainability in the hospitality industry. This study investigated the effect of leadership behaviour, institutional support and workplace spirituality on hotel employees’ PEB in South Africa. This study utilised a quantitative research approach and a causal research design. The cross-sectional survey method was used for data collection. Convenience sampling method was used to identify the participants in the survey. Data analysis included descriptive statistics and structural equation modelling. The results of this study showed significant positive relationships between leadership behaviour, institutional support and workplace spirituality and hotel employees’ PEB. Theoretically, the study linked spirituality to employees’ workplace PEB as spiritual discourses have been marginalised in tourism research. Empirically, the study adds to the literature on the determinants of employees’ workplace PEB in the hospitality sector. Practically, the study makes recommendations that can improve the workplace PEB of hotel employees.

Suggested Citation

  • Olawale Fatoki, 2019. "Hotel Employees’ Pro-Environmental Behaviour: Effect of Leadership Behaviour, Institutional Support and Workplace Spirituality," Sustainability, MDPI, vol. 11(15), pages 1-15, July.
  • Handle: RePEc:gam:jsusta:v:11:y:2019:i:15:p:4135-:d:253345
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/11/15/4135/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/11/15/4135/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Zhiyong Han & Qun Wang & Xiang Yan, 2019. "How Responsible Leadership Motivates Employees to Engage in Organizational Citizenship Behavior for the Environment: A Double-Mediation Model," Sustainability, MDPI, vol. 11(3), pages 1-13, January.
    2. Joseph O. Akotey & Love O. Idahosa & Nyankomo Marwa, 2017. "Energy Consumption in South African Hotels: A Panel Data Analysis," Working Papers 685, Economic Research Southern Africa.
    3. Adeleke Oladapo Banwo & Jianguo Du, 2019. "Workplace pro-environmental behaviors in small and medium-sized enterprises: an employee level analysis," Journal of Global Entrepreneurship Research, Springer;UNESCO Chair in Entrepreneurship, vol. 9(1), pages 1-20, December.
    4. Misbah Hassan & Ali Bin Nadeem & Asma Akhter, 2016. "Impact of workplace spirituality on job satisfaction: Mediating effect of trust," Cogent Business & Management, Taylor & Francis Journals, vol. 3(1), pages 1189808-118, December.
    5. Gladman Thondhlana & Thina N. Hlatshwayo, 2018. "Pro-Environmental Behaviour in Student Residences at Rhodes University, South Africa," Sustainability, MDPI, vol. 10(8), pages 1-19, August.
    6. Nigel Hemmington, 2007. "From Service to Experience: Understanding and Defining the Hospitality Business," The Service Industries Journal, Taylor & Francis Journals, vol. 27(6), pages 747-755, September.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Angel Geovanni Ambrosio Arias & Jesús Jaime Moreno Escobar & Ricardo Tejeida Padilla & Oswaldo Morales Matamoros, 2020. "Historical-Cultural Sustainability Model for Archaeological Sites in Mexico Using Virtual Technologies," Sustainability, MDPI, vol. 12(18), pages 1-25, September.
    2. Ayodeji P. Ifegbesan & Isaac T. Rampedi & Biodun Ogunyemi & Lee-Ann Modley, 2022. "Predicting Pro-Environmental Behaviour amongst Citizens in African Countries: A Cross-National Study amongst Six African Countries," Sustainability, MDPI, vol. 14(15), pages 1-18, July.
    3. Phu Nguyen-Van & Anne Stenger & Tuyen Tiet, 2021. "Social incentive factors in interventions promoting sustainable behaviors: A meta-analysis," PLOS ONE, Public Library of Science, vol. 16(12), pages 1-27, December.
    4. Nurul Fazlin Abdul Rahman & Zuraina Dato’ Mansor, 2023. "A Conceptual Paper on the Relationship between GHRM and Pro-Environmental Behavior via Employee Empowerment," Information Management and Business Review, AMH International, vol. 15(2), pages 91-97.
    5. Olawole Fawehinmi & M. Y. Yusliza & Wan Zulkifli Wan Kasim & Zaleha Mohamad & Muhammad Abi Sofian Abdul Halim, 2020. "Exploring the Interplay of Green Human Resource Management, Employee Green Behavior, and Personal Moral Norms," SAGE Open, , vol. 10(4), pages 21582440209, December.
    6. Jie Li & Peng Mao & Hui Liu & Jiawei Wei & Hongyang Li & Jingfeng Yuan, 2020. "Key Factors Influencing Low-Carbon Behaviors of Staff in Star-Rated Hotels—An Empirical Study of Eastern China," IJERPH, MDPI, vol. 17(21), pages 1-26, November.
    7. Maria Saleem & Faisal Qadeer & Faisal Mahmood & Antonio Ariza-Montes & Heesup Han, 2020. "Ethical Leadership and Employee Green Behavior: A Multilevel Moderated Mediation Analysis," Sustainability, MDPI, vol. 12(8), pages 1-16, April.
    8. Chris Roberts & Joel Reynolds & Mary Jo Dolasinski, 2022. "Meta-Analysis of Tourism Sustainability Research: 2019–2021," Sustainability, MDPI, vol. 14(6), pages 1-18, March.
    9. Sirous Bahmani & Panteha Farmanesh & Amir Hossein Khademolomoom, 2023. "Effects of Green Human Resource Management on Innovation Performance through Green Innovation: Evidence from Northern Cyprus on Small Island Universities," Sustainability, MDPI, vol. 15(5), pages 1-16, February.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Olawale Fatoki, 2022. "Determinants of Employee Electricity Saving Behavior in Small Firms: The Role of Benefits and Leadership," Energies, MDPI, vol. 15(9), pages 1-20, April.
    2. Shetu Ranjan Biswas & Mouri Dey & Swadip Bhattacharjee & Md. Aftab Uddin, 2021. "How Does Corporate Environmental Strategy Contribute to Voluntary Environmental Behavior? Influence of Psychological Green Climate, Firms’ Size, and Employees’ Age," SAGE Open, , vol. 11(1), pages 21582440211, March.
    3. Pan, Frank C., 2015. "Practical application of importance-performance analysis in determining critical job satisfaction factors of a tourist hotel," Tourism Management, Elsevier, vol. 46(C), pages 84-91.
    4. Talat Islam & Saima Ahmad & Ishfaq Ahmed, 2023. "Linking environment specific servant leadership with organizational environmental citizenship behavior: the roles of CSR and attachment anxiety," Review of Managerial Science, Springer, vol. 17(3), pages 855-879, April.
    5. Arjun Kumar Shrestha & Lalatendu Kesari Jena, 2021. "Interactive Effects of Workplace Spirituality and Psychological Capital on Employee Negativity," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 46(1), pages 59-77, February.
    6. Asli D.A. Tasci & Gurhan Aktas & Fulya Acikgoz, 2021. "Cultural Differences In Hospitableness: A Study In Turkish Culture," Tourism and Hospitality Management, University of Rijeka, Faculty of Tourism and Hospitality Management, vol. 27(2), pages 339-361, July.
    7. Yuan-Fang Zhan & Li-Rong Long & Kong Zhou & Hai-Jiang Wang, 2023. "Feeling obliged or happy to be a good soldier? Employee cognitive and affective reactions to receiving reactive and proactive help," Asia Pacific Journal of Management, Springer, vol. 40(1), pages 37-57, March.
    8. Alcalde-Giraudo, Alberto & Fernández-Hernández, Ruth & Paradinas-Márquez, Carmen & Sánchez-González, Pilar & García-Muiña, Fernando E., 2021. "Marketing approach to Nordic tourism," Technological Forecasting and Social Change, Elsevier, vol. 163(C).
    9. Ma Ying & Naveed Ahmad Faraz & Fawad Ahmed & Ali Raza, 2020. "How Does Servant Leadership Foster Employees’ Voluntary Green Behavior? A Sequential Mediation Model," IJERPH, MDPI, vol. 17(5), pages 1-21, March.
    10. Natalie Haynes & David Egan, 2020. "The perceptions of frontline employees towards hotel overbooking practices: exploring ethical challenges," Journal of Revenue and Pricing Management, Palgrave Macmillan, vol. 19(2), pages 119-128, April.
    11. Wenjie Xu & Hyejin Jung & Jangheon Han, 2022. "The Influences of Experiential Marketing Factors on Brand Trust, Brand Attachment, and Behavioral Intention: Focused on Integrated Resort Tourists," Sustainability, MDPI, vol. 14(20), pages 1-16, October.
    12. Nameghi, Ehsaneh N.M. & Ariffin, Ahmad Azmi M., 2013. "The measurement scale for airline hospitality: Cabin crew's performance perspective," Journal of Air Transport Management, Elsevier, vol. 30(C), pages 1-9.
    13. Rizwan Raheem Ahmed & Farwa Abbas Soomro & Zahid Ali Channar & Alharthi Rami Hashem E & Hassan Abbas Soomro & Munwar Hussain Pahi & Nor Zafir Md Salleh, 2022. "Relationship between Different Dimensions of Workplace Spirituality and Psychological Well-Being: Measuring Mediation Analysis through Conditional Process Modeling," IJERPH, MDPI, vol. 19(18), pages 1-23, September.
    14. Magdaline Enow Mbi Tarkang Mary & Ali Ozturen, 2019. "Sustainable Ethical Leadership and Employee Outcomes in the Hotel Industry in Cameroon," Sustainability, MDPI, vol. 11(8), pages 1-18, April.
    15. Rosalind Kelly & Valerie Wright‐St Clair & Eleanor Holroyd, 2020. "Patients’ experiences of nurses’ heartfelt hospitality as caring: A qualitative approach," Journal of Clinical Nursing, John Wiley & Sons, vol. 29(11-12), pages 1903-1912, June.
    16. Yang Qiu & Ming Lou & Li Zhang & Yiqin Wang, 2020. "Organizational Citizenship Behavior Motives and Thriving at Work: The Mediating Role of Citizenship Fatigue," Sustainability, MDPI, vol. 12(6), pages 1-17, March.
    17. Yuhuan Xia & Yubo Liu & Changlin Han & Yang Gao & Yuanyuan Lan, 2022. "How Does Environmentally Specific Servant Leadership Fuel Employees’ Low-Carbon Behavior? The Role of Environmental Self-Accountability and Power Distance Orientation," IJERPH, MDPI, vol. 19(5), pages 1-17, March.
    18. Yoo, Hyeonmi & Kim, JaeWook, 2019. "Creating and sharing a bigger value: A dual process model of inter-firm CSV relative to firm performance," Journal of Business Research, Elsevier, vol. 99(C), pages 542-550.
    19. Hua Yu & Muhammad Salman Shabbir & Naveed Ahmad & Antonio Ariza-Montes & Alejandro Vega-Muñoz & Heesup Han & Miklas Scholz & Muhammad Safdar Sial, 2021. "A Contemporary Issue of Micro-Foundation of CSR, Employee Pro-Environmental Behavior, and Environmental Performance toward Energy Saving, Carbon Emission Reduction, and Recycling," IJERPH, MDPI, vol. 18(10), pages 1-15, May.
    20. Devika Rani Sharma & Smitha Girija & Pratima Merugu, 2022. "Mediating Role of Perceived Health Risk on Customer Experience and Customer Satisfaction: Evidence from the Airline Industry in India During COVID-19," International Journal of Global Business and Competitiveness, Springer, vol. 17(1), pages 31-45, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:11:y:2019:i:15:p:4135-:d:253345. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.