IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v11y2019i12p3448-d242271.html
   My bibliography  Save this article

Measuring Spatial Accessibility to Pick-Up Service Considering Differentiated Supply and Demand: A Case in Hangzhou, China

Author

Listed:
  • Liyun Lin

    (Department of Land Management, Zhejiang University, Hangzhou 310058, China)

  • Haoying Han

    (Institute of Urban and Rural Planning Theories and Technologies, Zhejiang University, Hangzhou 310058, China)

  • Wanglin Yan

    (Faculty of Environment and Information Studies, Keio University, Fujisawa-City 2520882, Japan)

  • Shun Nakayama

    (Graduate School of Media and Governance, Keio University, Fujisawa-City 2520882, Japan)

  • Xianfan Shu

    (Department of Land Management, Zhejiang University, Hangzhou 310058, China)

Abstract

In recent years, customer pick-up at collection and delivery points has become a popular alternative to traditional home delivery, which is under great pressure. However, current service of pick-up facilities has seldom been geographically evaluated despite its general uneven distribution and diverse needs. In this paper, in order to interpret the differentiation in customers’ service demands toward reception alternatives and in facilities’ service excludability in different built environments, a two-step floating catchment area (2SFCA) method is improved to measure customers’ spatial accessibility to pick-up facilities, providing a methodology to evaluate the match relation between the differentiated supply and demand of pick-up service. A case study of widespread automated parcel stations (APSs) is conducted in Hangzhou, China and correlative factors to residents’ accessibility are discussed. From the results, residents’ accessibility to pick-up service shows significant spatial unevenness and social inequity in the study area, which is found to correlate most to residences’ maintenance management. As well-managed, gated communities generally hold effective access to exclusive services, most open communities and self-built, single houses are in need of improvement due to inadequate service stemming from a high aging rate, lack of property management, and low service availability of nonexclusive facilities in open areas.

Suggested Citation

  • Liyun Lin & Haoying Han & Wanglin Yan & Shun Nakayama & Xianfan Shu, 2019. "Measuring Spatial Accessibility to Pick-Up Service Considering Differentiated Supply and Demand: A Case in Hangzhou, China," Sustainability, MDPI, vol. 11(12), pages 1-22, June.
    • Handle: RePEc:gam:jsusta:v:11:y:2019:i:12:p:3448-:d:242271
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/11/12/3448/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/11/12/3448/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Yael Deutsch & Boaz Golany, 2018. "A parcel locker network as a solution to the logistics last mile problem," International Journal of Production Research, Taylor & Francis Journals, vol. 56(1-2), pages 251-261, January.
    2. Wei Luo & Fahui Wang, 2003. "Measures of Spatial Accessibility to Health Care in a GIS Environment: Synthesis and a Case Study in the Chicago Region," Environment and Planning B, , vol. 30(6), pages 865-884, December.
    3. Goethals, Frank & Leclercq-Vandelannoitte, Aurélie & Tütüncü, Yazgi, 2012. "French consumers' perceptions of the unattended delivery model for e-grocery retailing," Journal of Retailing and Consumer Services, Elsevier, vol. 19(1), pages 133-139.
    4. Vakulenko, Yulia & Hellström, Daniel & Hjort, Klas, 2018. "What's in the parcel locker? Exploring customer value in e-commerce last mile delivery," Journal of Business Research, Elsevier, vol. 88(C), pages 421-427.
    5. Lin Zhou & Xu Wang & Lin Ni & Yun Lin, 2016. "Location-Routing Problem with Simultaneous Home Delivery and Customer’s Pickup for City Distribution of Online Shopping Purchases," Sustainability, MDPI, vol. 8(8), pages 1-20, August.
    6. Eléonora Morganti & Laetitia Dablanc & François Fortin, 2014. "Final deliveries for online shopping: the deployment of pickup point networks in urban and suburban areas," Post-Print hal-01067223, HAL.
    7. Chopra, Sunil, 2003. "Designing the distribution network in a supply chain," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 39(2), pages 123-140, March.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Guarino Neto, Luigi & Geraldo Vidal Vieira, José, 2023. "An investigation of consumer intention to use pick-up point services for last-mile distribution in a developing country," Journal of Retailing and Consumer Services, Elsevier, vol. 74(C).
    2. Senqi Yang & Wenken Tan & Longxu Yan, 2021. "Evaluating Accessibility Benefits of Opening Gated Communities for Pedestrians and Cyclists in China: A Case Study of Shanghai," Sustainability, MDPI, vol. 13(2), pages 1-14, January.
    3. Renata Lúcia Magalhães de Oliveira & Camila Soares Henrique Fontanele Garcia & Paulo Henrique Góes Pinto, 2020. "Accessibility to Food Retailers: The Case of Belo Horizonte, Brazil," Sustainability, MDPI, vol. 12(7), pages 1-17, March.
    4. Tang, Yuk Ming & Chau, Ka Yin & Xu, Duo & Liu, Xiaoyun, 2021. "Consumer perceptions to support IoT based smart parcel locker logistics in China," Journal of Retailing and Consumer Services, Elsevier, vol. 62(C).
    5. Ashu Kedia & Diana Kusumastuti & Alan Nicholson, 2019. "Establishing Collection and Delivery Points to Encourage the Use of Active Transport: A Case Study in New Zealand Using a Consumer-Centric Approach," Sustainability, MDPI, vol. 11(22), pages 1-23, November.
    6. Marta Viu-Roig & Eduard J. Alvarez-Palau, 2020. "The Impact of E-Commerce-Related Last-Mile Logistics on Cities: A Systematic Literature Review," Sustainability, MDPI, vol. 12(16), pages 1-19, August.
    7. Wenquan Shi, 2021. "Analyzing enterprise asset structure and profitability using cloud computing and strategic management accounting," PLOS ONE, Public Library of Science, vol. 16(9), pages 1-21, September.
    8. Milica Šelmić & Miloš Nikolić & Aleksandar Čupić, 2020. "Postboxes Quantitative Optimization Model," Sustainability, MDPI, vol. 12(5), pages 1-10, March.
    9. Grazyna Chaberek, 2021. "The Possibility of Reducing Individual Motorised Traffic through the Location of Collection Points Using the Example of Gdańsk, Poland," Sustainability, MDPI, vol. 13(19), pages 1-12, September.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. John Olsson & Daniel Hellström & Henrik Pålsson, 2019. "Framework of Last Mile Logistics Research: A Systematic Review of the Literature," Sustainability, MDPI, vol. 11(24), pages 1-25, December.
    2. Milioti, Christina & Pramatari, Katerina & Kelepouri, Ioanna, 2020. "Modelling consumers’ acceptance for the click and collect service," Journal of Retailing and Consumer Services, Elsevier, vol. 56(C).
    3. Lin, Yun Hui & Wang, Yuan & He, Dongdong & Lee, Loo Hay, 2020. "Last-mile delivery: Optimal locker location under multinomial logit choice model," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 142(C).
    4. Schaefer, Jaclyn S. & Figliozzi, Miguel A., 2021. "Spatial accessibility and equity analysis of Amazon parcel lockers facilities," Journal of Transport Geography, Elsevier, vol. 97(C).
    5. Buldeo Rai, Heleen & Verlinde, Sara & Macharis, Cathy, 2021. "Unlocking the failed delivery problem? Opportunities and challenges for smart locks from a consumer perspective," Research in Transportation Economics, Elsevier, vol. 87(C).
    6. Schwerdfeger, Stefan & Boysen, Nils, 2020. "Optimizing the changing locations of mobile parcel lockers in last-mile distribution," European Journal of Operational Research, Elsevier, vol. 285(3), pages 1077-1094.
    7. Vincent F. Yu & Hadi Susanto & Yu-Hsuan Yeh & Shih-Wei Lin & Yu-Tsung Huang, 2022. "The Vehicle Routing Problem with Simultaneous Pickup and Delivery and Parcel Lockers," Mathematics, MDPI, vol. 10(6), pages 1-22, March.
    8. Lin, Yunhui & Wang, Yuan & Lee, Loo Hay & Chew, Ek Peng, 2022. "Profit-maximizing parcel locker location problem under threshold Luce model," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 157(C).
    9. Mommens, Koen & Buldeo Rai, Heleen & van Lier, Tom & Macharis, Cathy, 2021. "Delivery to homes or collection points? A sustainability analysis for urban, urbanised and rural areas in Belgium," Journal of Transport Geography, Elsevier, vol. 94(C).
    10. Haider, Zulqarnain & Hu, Yujie & Charkhgard, Hadi & Himmelgreen, David & Kwon, Changhyun, 2022. "Creating grocery delivery hubs for food deserts at local convenience stores via spatial and temporal consolidation," Socio-Economic Planning Sciences, Elsevier, vol. 82(PB).
    11. Magdalena Mucowska, 2021. "Trends of Environmentally Sustainable Solutions of Urban Last-Mile Deliveries on the E-Commerce Market—A Literature Review," Sustainability, MDPI, vol. 13(11), pages 1-26, May.
    12. Amira Saker & Amr Eltawil & Islam Ali, 2023. "Adaptive Large Neighborhood Search Metaheuristic for the Capacitated Vehicle Routing Problem with Parcel Lockers," Logistics, MDPI, vol. 7(4), pages 1-27, October.
    13. Leung, Abraham & Lachapelle, Ugo & Burke, Matthew, 2023. "Spatio-temporal analysis of Australia Post parcel locker use during the initial system growth phase in Queensland (2013–2017)," Journal of Transport Geography, Elsevier, vol. 110(C).
    14. Anna Sciomachen & Maria Truvolo, 2023. "An Exact Approach for Selecting Pickup-Delivery Stations in Urban Areas to Reduce Distribution Emission Costs," Mathematics, MDPI, vol. 11(8), pages 1-18, April.
    15. Wu, Ruijuan & Li, Peiyu, 2023. "Continuance intention to use self-delivery boxes: An empirical study in Tianjin, China," Journal of Retailing and Consumer Services, Elsevier, vol. 70(C).
    16. Ranjbari, Andisheh & Diehl, Caleb & Dalla Chiara, Giacomo & Goodchild, Anne, 2023. "Do parcel lockers reduce delivery times? Evidence from the field," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 172(C).
    17. Ashu Kedia & Diana Kusumastuti & Alan Nicholson, 2019. "Establishing Collection and Delivery Points to Encourage the Use of Active Transport: A Case Study in New Zealand Using a Consumer-Centric Approach," Sustainability, MDPI, vol. 11(22), pages 1-23, November.
    18. Xueqin Wang & Yiik Diew Wong & Kum Fai Yuen, 2021. "Does COVID-19 Promote Self-Service Usage among Modern Shoppers? An Exploration of Pandemic-Driven Behavioural Changes in Self-Collection Users," IJERPH, MDPI, vol. 18(16), pages 1-22, August.
    19. Björn Asdecker, 2021. "Building the E-Commerce Supply Chain of the Future: What Influences Consumer Acceptance of Alternative Places of Delivery on the Last-Mile," Logistics, MDPI, vol. 5(4), pages 1-17, December.
    20. Gabriele Iannaccone & Edoardo Marcucci & Valerio Gatta, 2021. "What Young E-Consumers Want? Forecasting Parcel Lockers Choice in Rome," Logistics, MDPI, vol. 5(3), pages 1-16, August.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:11:y:2019:i:12:p:3448-:d:242271. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.