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Spatio-temporal analysis of Australia Post parcel locker use during the initial system growth phase in Queensland (2013–2017)

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  • Leung, Abraham
  • Lachapelle, Ugo
  • Burke, Matthew

Abstract

There has been limited understanding of parcel locker customers' usage behaviour due a lack of operational data. Using Australia Post's dataset of 51 Queensland parcel lockers, we were able to evaluate the growth in locker locations and customers' parcel collection patterns over their formative five years (2013–2017). This allows for the in-depth spatio-temporal analysis of parcel collections, parcel dwell times, and other relevant variables using linear and mixed regression. This helped to identify the geographical factors associated with the volumes of transactions at each locker, providing new understanding of lockers by location typologies (central, suburban, regional), the separation distances from registered users' addresses (n = 23,021) to their parcel locker locations, and the use of multiple locker locations by users.

Suggested Citation

  • Leung, Abraham & Lachapelle, Ugo & Burke, Matthew, 2023. "Spatio-temporal analysis of Australia Post parcel locker use during the initial system growth phase in Queensland (2013–2017)," Journal of Transport Geography, Elsevier, vol. 110(C).
    • Handle: RePEc:eee:jotrge:v:110:y:2023:i:c:s0966692323001060
    DOI: 10.1016/j.jtrangeo.2023.103634
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    References listed on IDEAS

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