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The Impact of Digitalization on Performance Indicators of Russian Commercial Banks in 2021

Author

Listed:
  • Ekaterina A. Potapova

    (Institute of Finance, Economics and Management, Togliatti State University, 445020 Togliatti, Russia)

  • Maxim O. Iskoskov

    (Institute of Finance, Economics and Management, Togliatti State University, 445020 Togliatti, Russia)

  • Natalia V. Mukhanova

    (Center for Training Highly Qualified Personnel, Peter the Great St. Petersburg Polytechnic University, 195251 Saint-Petersburg, Russia)

Abstract

One of the main trends in the development of the financial sector around the world is digitalization. The purpose of this study is to analyze the interdependence between the level of digitalization and the key performance indicators of commercial banks, as well as the prospects for further development of digital technologies and their implementation in the activities of commercial banks. Based on the analysis of statistical data, it was confirmed that the digitalization of the Russian banking sector has significant potential. A correlation analysis of the data of 100 Russian commercial banks for 2021, grouped by assets, was performed. The presence of the influence of the level of digitalization on the individuals’ transactions and on the net commission income was confirmed. Hypotheses about the existence of a close relationship between the level of digitalization and the volume of transactions with legal entities, as well as profitability, have not been confirmed. According to the results of the study, it was noted that digitalization currently has the greatest impact on large Russian banks. It was concluded that currently, for the largest and big banks, a high level of digital maturity is a competitive advantage. This research contributes to the development of the theory of modern banking. The results obtained will be useful for researchers of the impact of digitalization on various aspects of banks’ activities, for banks, and for public authorities.

Suggested Citation

  • Ekaterina A. Potapova & Maxim O. Iskoskov & Natalia V. Mukhanova, 2022. "The Impact of Digitalization on Performance Indicators of Russian Commercial Banks in 2021," JRFM, MDPI, vol. 15(10), pages 1-20, October.
    • Handle: RePEc:gam:jjrfmx:v:15:y:2022:i:10:p:452-:d:937205
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    References listed on IDEAS

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    Cited by:

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    2. Alina Elena IONAȘCU & Corina Aurora BARBU, 2023. "Digital Transformation In The Banking Sector: A Pre- And Post- Covid-19 Analysis," Management Research and Practice, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 15(3), pages 55-69, September.
    3. Majid Zubair Ahmed & Muhammad Akram, 2026. "Digitalization and Financial Stability: A Comparative Analysis of Islamic and Conventional Banks in Pakistan," Journal of Economic Sciences, Federal Urdu University Islamabad, Department of Economics, vol. 5(1), pages 49-70, January-J.
    4. Ayadi, Rym & Chiaramonte, Laura & Cucinelli, Doriana & Migliavacca, Milena, 2025. "Digitalization and banks' efficiency: Evidence from a European analysis," International Review of Financial Analysis, Elsevier, vol. 97(C).
    5. Chuan-Feng Lee & Fu-Chiang Yang, 2024. "Performance Evaluation of the Taiwanese Banking Industry before and after the COVID-19 Pandemic," Mathematics, MDPI, vol. 12(18), pages 1-16, September.

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