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“Working Together”: Perspectives of Healthcare Professionals in Providing Virtual Care to Youth with Chronic Pain during the COVID-19 Pandemic

Author

Listed:
  • Danielle Ruskin

    (Department of Psychology, The Hospital for Sick Children, Toronto, ON M5G 1X8, Canada
    Department of Anesthesia and Pain Medicine, The Hospital for Sick Children, Toronto, ON M5G 1X8, Canada
    Department of Psychology, York University, Toronto, ON M3J 1P3, Canada)

  • Julia Borsatto

    (Department of Psychology, The Hospital for Sick Children, Toronto, ON M5G 1X8, Canada)

  • Klaudia Szczech

    (Department of Psychology, The Hospital for Sick Children, Toronto, ON M5G 1X8, Canada)

  • Monique Tremblay

    (Department of Psychology, The Hospital for Sick Children, Toronto, ON M5G 1X8, Canada)

  • Lisa N. D’Alessandro

    (Department of Anesthesia and Pain Medicine, The Hospital for Sick Children, Toronto, ON M5G 1X8, Canada
    Lawrence S. Bloomberg Faculty of Nursing, University of Toronto, Toronto, ON M5T 1P8, Canada)

  • Giulia Mesaroli

    (Department of Rehabilitation Services, Hospital for Sick Children, Toronto, ON M5G 1X8, Canada
    Department of Physical Therapy, University of Toronto, Toronto, ON M5G 1V7, Canada)

  • Naiyi Sun

    (Department of Anesthesia and Pain Medicine, The Hospital for Sick Children, Toronto, ON M5G 1X8, Canada)

  • Catherine Munns

    (Department of Psychology, The Hospital for Sick Children, Toronto, ON M5G 1X8, Canada
    Department of Anesthesia and Pain Medicine, The Hospital for Sick Children, Toronto, ON M5G 1X8, Canada)

  • Jennifer Stinson

    (Lawrence S. Bloomberg Faculty of Nursing, University of Toronto, Toronto, ON M5T 1P8, Canada
    Child Health Evaluative Sciences, Peter Gilgan Centre for Research and Learning, The Hospital for Sick Children, Toronto, ON M5G 0A4, Canada)

Abstract

Background: The onset of the coronavirus disease in 2019 necessitated a rapid transition to virtual care for chronic pain treatment. Methods: A mixed methods design was implemented using qualitative interviews and quantitative satisfaction surveys. Interviews were conducted in February 2021 with a sample of healthcare professionals (HCPs; n = 6) who had provided multidisciplinary treatment (MDT) through an outpatient hospital pediatric chronic pain program. Satisfaction surveys were distributed to all MDT professionals employed by the clinic in April 2021 ( n = 13 of 20 eligible; 65% response rate). Participants represented medicine, rehabilitation, and mental health professionals. Results: Analysis of interviews generated five themes: (1) adaptation to virtual care, (2) benefits of virtual care, (3) limitations of virtual care, (4) shifting stance on virtual care over time, and (5) considerations for implementing virtual care. The satisfaction survey data revealed that respondents were able to effectively provide appropriate diagnoses, recommendations, and/or care plans for pediatric chronic pain via virtual care ( n = 12, 92.3%). Detailed survey responses are presented by discipline. Conclusions: This study provides a rich exploration of HCPs’ experiences in providing MDT for pediatric chronic pain within a virtual care model. The current results may contribute to the future development of guidelines for virtual care delivery with pediatric chronic pain populations.

Suggested Citation

  • Danielle Ruskin & Julia Borsatto & Klaudia Szczech & Monique Tremblay & Lisa N. D’Alessandro & Giulia Mesaroli & Naiyi Sun & Catherine Munns & Jennifer Stinson, 2023. "“Working Together”: Perspectives of Healthcare Professionals in Providing Virtual Care to Youth with Chronic Pain during the COVID-19 Pandemic," IJERPH, MDPI, vol. 20(6), pages 1-17, March.
    • Handle: RePEc:gam:jijerp:v:20:y:2023:i:6:p:4757-:d:1090868
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    References listed on IDEAS

    as
    1. Seokjun Youn & H. Neil Geismar & Michael Pinedo, 2022. "Planning and scheduling in healthcare for better care coordination: Current understanding, trending topics, and future opportunities," Production and Operations Management, Production and Operations Management Society, vol. 31(12), pages 4407-4423, December.
    2. Gianvincenzo Zuccotti & Valeria Calcaterra, 2023. "Telemedicine and E-Health: An Innovative Challenge in Pediatric Care," IJERPH, MDPI, vol. 20(3), pages 1-2, January.
    3. Marco Cascella & Luca Miceli & Francesco Cutugno & Giorgio Di Lorenzo & Alessandro Morabito & Alfonso Oriente & Giuseppe Massazza & Alberto Magni & Franco Marinangeli & Arturo Cuomo & on behalf of the, 2021. "A Delphi Consensus Approach for the Management of Chronic Pain during and after the COVID-19 Era," IJERPH, MDPI, vol. 18(24), pages 1-13, December.
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