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Review of Organizational Health Literacy Practice at Health Care Centers: Outcomes, Barriers and Facilitators

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  • Elham Charoghchian Khorasani

    (Health Education and Promotion, Student Research Committee, Mashhad University of Medical Sciences, 13131–99137 Mashhad, Iran
    Social Determinants of Health Research Center, Mashhad University of Medical Sciences, 13131–99137 Mashhad, Iran
    Elham Charoghchian Khorasani and Seyedeh Belin Tavakoly Sany contributed equally as first author.)

  • Seyedeh Belin Tavakoly Sany

    (Department of Health Education and Health Promotion, Faculty of Health, Mashhad University of Medical Sciences, 13131–99137 Mashhad, Iran
    Social Determinants of Health Research Center, Mashhad University of Medical Sciences, 13131–99137 Mashhad, Iran
    Elham Charoghchian Khorasani and Seyedeh Belin Tavakoly Sany contributed equally as first author.)

  • Hadi Tehrani

    (Department of Health Education and Health Promotion, Faculty of Health, Mashhad University of Medical Sciences, 13131–99137 Mashhad, Iran
    Social Determinants of Health Research Center, Mashhad University of Medical Sciences, 13131–99137 Mashhad, Iran)

  • Hassan Doosti

    (Department of Mathematics and Statistics, Macquarie University, 2109 Sydney, Australia
    Social Determinants of Health Research Center, Mashhad University of Medical Sciences, 13131–99137 Mashhad, Iran)

  • Nooshin Peyman

    (Department of Health Education and Health Promotion, Faculty of Health, Mashhad University of Medical Sciences, 13131–99137 Mashhad, Iran
    Social Determinants of Health Research Center, Mashhad University of Medical Sciences, 13131–99137 Mashhad, Iran)

Abstract

The term organizational health literacy (OHL) is a new concept that emerged to address the challenge of predominantly in patients with limited health literacy (HL). There is no consensus on how OHL can improve HL activities and health outcomes in healthcare organizations. In this study, a systematic review of the literature was conducted to understand the evidence for the effectiveness of OHL and its health outcome, and the facilitators and barriers that influence the implementation of OHL. A literature search was done using six databases, the gray literature method and reference hand searches. Thirteen potentially articles with data on 1254 health organizations were included. Eight self-assessment tools and ten OHL attributes have been identified. Eleven quality-improvement characteristics and 15 key barriers were reviewed. Evidence on the effectiveness of HL tools provides best practices and recommendations to enhance OHL capacities. Results indicated that shifting to a comprehensive OHL would likely be a complex process because HL is not usually integrated into the healthcare organization’s vision and strategic planning. Further development of OHL requires radical, simultaneous, and multiple changes. Thus, there is a need for the healthcare system to consider HL as an organizational priority, that is, be responsive.

Suggested Citation

  • Elham Charoghchian Khorasani & Seyedeh Belin Tavakoly Sany & Hadi Tehrani & Hassan Doosti & Nooshin Peyman, 2020. "Review of Organizational Health Literacy Practice at Health Care Centers: Outcomes, Barriers and Facilitators," IJERPH, MDPI, vol. 17(20), pages 1-16, October.
    • Handle: RePEc:gam:jijerp:v:17:y:2020:i:20:p:7544-:d:430196
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    References listed on IDEAS

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    1. David Moher & Alessandro Liberati & Jennifer Tetzlaff & Douglas G Altman & The PRISMA Group, 2009. "Preferred Reporting Items for Systematic Reviews and Meta-Analyses: The PRISMA Statement," PLOS Medicine, Public Library of Science, vol. 6(7), pages 1-6, July.
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    Cited by:

    1. Natascha Stuermer & Saskia Maria De Gani & Anna-Sophia Beese & Jennifer Giovanoli Evack & Rebecca Jaks & Dunja Nicca, 2022. "Health Professionals’ Experience with the First Implementation of the Organizational Health Literacy Self-Assessment Tool for Primary Care (OHL Self-AsseT)—A Qualitative Reflexive Thematic Analysis," IJERPH, MDPI, vol. 19(23), pages 1-22, November.
    2. Elham Charoghchian Khorasani & Seyedeh Belin Tavakoly Sany & Mehrsadat Mahdizadeh & Hassan Doosti & Hadi Tehrani & Mohammad Moghzi & Alireza Jafari & Nooshin Peyman, 2022. "Attributes of Organizational Health Literacy in Health Care Centers in Iran: A Qualitative Content Analysis Study," IJERPH, MDPI, vol. 19(4), pages 1-19, February.
    3. Lara Lindert & Lukas Kühn & Paulina Kuper & Kyung-Eun (Anna) Choi, 2022. "Organizational Health Literacy in the Context of Employee Health: An Expert-Panel-Guided Scoping Review Protocol," IJERPH, MDPI, vol. 19(7), pages 1-9, April.
    4. Giuliana O. Murfet & Shanshan Lin & Jan C. Ridd & Gunhild H. Cremer & Susan Davidson & Danielle M. Muscat, 2023. "Shifts in Diabetes Health Literacy Policy and Practice in Australia—Promoting Organisational Health Literacy," IJERPH, MDPI, vol. 20(10), pages 1-16, May.
    5. Seyedeh Belin Tavakoly Sany & Hassan Doosti & Mehrsadat Mahdizadeh & Arezoo Orooji & Nooshin Peyman, 2021. "The Health Literacy Status and Its Role in Interventions in Iran: A Systematic and Meta-Analysis," IJERPH, MDPI, vol. 18(8), pages 1-23, April.
    6. Muath Jaafari & Abad Alzuman & Zaiba Ali & Ansarullah Tantry & Rahila Ali, 2023. "Organizational Health Behavior Index (OHBI): A Tool for Measuring Organizational Health," Sustainability, MDPI, vol. 15(18), pages 1-29, September.

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