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Employee Engagement and Innovative Work Behavior: The Mediating Role of Knowledge-Sharing Behavior in the United Arab Emirates (UAE) Service Context

Author

Listed:
  • Abdallah M. Elamin

    (Department of Management, College of Business Administration, University of Science and Technology of Fujairah, Fujairah P.O. Box 2206, United Arab Emirates)

  • Hazem Aldabbas

    (Department of Management, College of Business Administration, University of Science and Technology of Fujairah, Fujairah P.O. Box 2206, United Arab Emirates)

  • Ahmed Zain Elabdin Ahmed

    (Department of Management, College of Business Administration, University of Science and Technology of Fujairah, Fujairah P.O. Box 2206, United Arab Emirates)

  • Abdulaziz N. Abdullah

    (Department of Management, College of Business Administration, University of Science and Technology of Fujairah, Fujairah P.O. Box 2206, United Arab Emirates)

Abstract

The aim of this study was to examine the mediating role of knowledge-sharing behavior (KSB) in the relationship between employee engagement and innovative work behavior (IWB). We collected 193 completed survey responses from employees working in the service sector in the United Arab Emirates (UAE). Drawing on social exchange theory (SET), we employed hierarchical regression to analyze the research framework and the mediation effect. The primary findings indicate a significant positive association between employee engagement and IWB, as well as between employee engagement and KSB. Additionally, there is a significant positive association between KSB and IWB. Furthermore, employee engagement has an indirect effect on IWB via the mediating role of KSB. We recommend further research and practical investigation into how employee engagement contributes to enhancing knowledge-sharing behavior and IWB, ultimately improving organizational performance.

Suggested Citation

  • Abdallah M. Elamin & Hazem Aldabbas & Ahmed Zain Elabdin Ahmed & Abdulaziz N. Abdullah, 2024. "Employee Engagement and Innovative Work Behavior: The Mediating Role of Knowledge-Sharing Behavior in the United Arab Emirates (UAE) Service Context," Administrative Sciences, MDPI, vol. 14(9), pages 1-15, September.
    • Handle: RePEc:gam:jadmsc:v:14:y:2024:i:9:p:232-:d:1483302
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    References listed on IDEAS

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    1. Rawan Mazen Abukhait & Shaker Bani-Melhem & Rachid Zeffane, 2019. "Empowerment, Knowledge Sharing And Innovative Behaviours: Exploring Gender Differences," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 23(01), pages 1-28, January.
    2. Hazem Aldabbas & Ashly Pinnington & Abdelmounaim Lahrech, 2021. "The Mediating Role Of Psychological Empowerment In The Relationship Between Knowledge Sharing And Innovative Work Behaviour," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 25(02), pages 1-31, February.
    3. Afsheen Fatima & Muhammad Asif Khan, 2017. "Do Hope Foster Innovative Work Behavior through Employee Engagement and Knowledge Sharing Behavior? A Conservation of Resources Approach Using MPLUS tool," Business & Economic Review, Institute of Management Sciences, Peshawar, Pakistan, vol. 9(4), pages 181-212, December.
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    Cited by:

    1. Jennifer Dolinog & Melvin Sarsale, 2026. "Work relationship and organizational performance: a bibliometric and systematic review," Future Business Journal, Springer, vol. 12(1), pages 1-16, December.
    2. Sabrina Sharmin Nishat & Md. Anamul Haque, 2025. "Effect of employee engagement on innovative work behavior in the ready-made garment industry in Bangladesh: mediating effect of knowledge sharing," Future Business Journal, Springer, vol. 11(1), pages 1-12, December.

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