IDEAS home Printed from https://ideas.repec.org/a/gam/jadmsc/v13y2023i7p163-d1191198.html
   My bibliography  Save this article

Management Control Practices as Performance Facilitators in a Crisis Context

Author

Listed:
  • Adelaide Martins

    (Faculty of Economics, University of Porto (CEF.UP), 4200-464 Porto, Portugal)

  • Cidália Oliveira

    (School of Economics and Management, University of Minho, 4710-057 Braga, Portugal)

  • Rui Silva

    (Department of Economics, Sociology and Management, and CETRAD, 5001-801 Vila Real, Portugal)

  • Manuel Castelo Branco

    (Faculty of Economics, University of Porto (CEF.UP), 4200-464 Porto, Portugal)

Abstract

In modern times, disruptive contexts have challenged the functioning of organisations, as shown by recent events, such as the COVID-19 pandemic and the current war in Europe. The literature highlights the role of management control practices (MCP) as resources that help to improve decision-making processes and organisational performance and competitiveness in a crisis context. In response to stakeholders’ pressures, companies are integrating Corporate Social Responsibility (CSR) issues into their measurement and control systems. The aim of this research is to examine whether companies perceive MCP as a resource to support the decision-making process and contribute to organisational performance and competitiveness in a crisis environment, as well as to ascertain the perceived role of CSR in MC. A survey by questionnaire was conducted among the 250 major exporting companies in Portugal. Results show that in a crisis context of uncertainty and unpredictability such as the COVID-19 pandemic organisations perceive MCP as having (1) a significant influence on organisational performance and on leveraging organisational competitiveness; (2) a significant link with CSR. In general terms, this study provides new insights into the perceptions of the role of MCP as a valuable resource to achieve organisational competitiveness and performance in disruptive social and economic contexts.

Suggested Citation

  • Adelaide Martins & Cidália Oliveira & Rui Silva & Manuel Castelo Branco, 2023. "Management Control Practices as Performance Facilitators in a Crisis Context," Administrative Sciences, MDPI, vol. 13(7), pages 1-21, July.
    • Handle: RePEc:gam:jadmsc:v:13:y:2023:i:7:p:163-:d:1191198
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2076-3387/13/7/163/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2076-3387/13/7/163/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Ittner, Christopher D. & Larcker, David F., 2001. "Assessing empirical research in managerial accounting: a value-based management perspective," Journal of Accounting and Economics, Elsevier, vol. 32(1-3), pages 349-410, December.
    2. Manuel Branco & Lúcia Rodrigues, 2006. "Corporate Social Responsibility and Resource-Based Perspectives," Journal of Business Ethics, Springer, vol. 69(2), pages 111-132, December.
    3. Cory Searcy, 2012. "Corporate Sustainability Performance Measurement Systems: A Review and Research Agenda," Journal of Business Ethics, Springer, vol. 107(3), pages 239-253, May.
    4. Noor Ahmad & T. Ramayah, 2012. "Does the Notion of ‘Doing Well by Doing Good’ Prevail Among Entrepreneurial Ventures in a Developing Nation?," Journal of Business Ethics, Springer, vol. 106(4), pages 479-490, April.
    5. repec:eme:aaaj00:aaaj-08-2012-01079 is not listed on IDEAS
    6. Rupert J. Baumgartner & Daniela Ebner, 2010. "Corporate sustainability strategies: sustainability profiles and maturity levels," Sustainable Development, John Wiley & Sons, Ltd., vol. 18(2), pages 76-89.
    7. Erik G. Hansen & Stefan Schaltegger, 2018. "Sustainability Balanced Scorecards and their Architectures: Irrelevant or Misunderstood?," Journal of Business Ethics, Springer, vol. 150(4), pages 937-952, July.
    8. Grafton, Jennifer & Lillis, Anne M. & Widener, Sally K., 2010. "The role of performance measurement and evaluation in building organizational capabilities and performance," Accounting, Organizations and Society, Elsevier, vol. 35(7), pages 689-706, October.
    9. repec:eme:aaaj00:aaaj-02-2019-3887 is not listed on IDEAS
    10. Ruth Dimes & Charl de Villiers, 2020. "How management control systems enable and constrain integrated thinking," Meditari Accountancy Research, Emerald Group Publishing Limited, vol. 29(4), pages 851-872, September.
    11. Katia Corsi & Brunella Arru, 2020. "Role and implementation of sustainability management control tools: critical aspects in the Italian context," Accounting, Auditing & Accountability Journal, Emerald Group Publishing Limited, vol. 34(9), pages 29-56, September.
    12. Max Baker & Stefan Schaltegger, 2015. "Pragmatism and new directions in social and environmental accountability research," Accounting, Auditing & Accountability Journal, Emerald Group Publishing Limited, vol. 28(2), pages 263-294, February.
    13. Max Baker & Stefan Schaltegger, 2015. "Pragmatism and new directions in social and environmental accountability research," Accounting, Auditing & Accountability Journal, Emerald Group Publishing Limited, vol. 28(2), pages 263-294, February.
    14. repec:eme:aaaj00:aaaj-09-2020-4919 is not listed on IDEAS
    15. Ralph Kober & Paul J. Thambar, 2021. "Coping with COVID-19: the role of accounting in shaping charities' financial resilience," Accounting, Auditing & Accountability Journal, Emerald Group Publishing Limited, vol. 34(6), pages 1416-1429, May.
    16. Erik G. Hansen & Stefan Schaltegger, 2016. "The Sustainability Balanced Scorecard: A Systematic Review of Architectures," Journal of Business Ethics, Springer, vol. 133(2), pages 193-221, January.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Erik G. Hansen & Stefan Schaltegger, 2018. "Sustainability Balanced Scorecards and their Architectures: Irrelevant or Misunderstood?," Journal of Business Ethics, Springer, vol. 150(4), pages 937-952, July.
    2. Christoph Endenich & Rouven Trapp, 2020. "Ethical Implications of Management Accounting and Control: A Systematic Review of the Contributions from the Journal of Business Ethics," Journal of Business Ethics, Springer, vol. 163(2), pages 309-328, May.
    3. Chiara Mio & Antonio Costantini & Silvia Panfilo, 2022. "Performance measurement tools for sustainable business: A systematic literature review on the sustainability balanced scorecard use," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(2), pages 367-384, March.
    4. Fiaz Ahmad Sulehri & Saba Sharif, 2022. "The Impact of Firm Sustainability on Firm Growth: Evidence from USA," Journal of Policy Research (JPR), Research Foundation for Humanity (RFH), vol. 8(2), pages 1-15, August.
    5. Miethlich, Boris & Oldenburg, Anett G., 2019. "Social Inclusion Drives Business Sales: A Literature Review on the Case of the Employment of Persons With Disabilities," EconStor Conference Papers 200752, ZBW - Leibniz Information Centre for Economics.
    6. María Luisa Pajuelo Moreno & Teresa Duarte-Atoche, 2019. "Relationship between Sustainable Disclosure and Performance—An Extension of Ullmann’s Model," Sustainability, MDPI, vol. 11(16), pages 1-33, August.
    7. Mehrnaz Ashrafi & Gregory M. Magnan & Michelle Adams & Tony R. Walker, 2020. "Understanding the Conceptual Evolutionary Path and Theoretical Underpinnings of Corporate Social Responsibility and Corporate Sustainability," Sustainability, MDPI, vol. 12(3), pages 1-17, January.
    8. Iva Glibo & Laura Misener & Joerg Koenigstorfer, 2022. "Strategic Sustainable Development in International Sport Organisations: A Delphi Study," Sustainability, MDPI, vol. 14(16), pages 1-18, August.
    9. Krongthong Heebkhoksung & Wanchai Rattanawong & Varin Vongmanee, 2023. "A New Paradigm of a Sustainability-Balanced Scorecard Model for Sport Tourism," Sustainability, MDPI, vol. 15(13), pages 1-19, July.
    10. Tsalis, Thomas A. & Nikolaou, Ioannis E. & Konstantakopoulou, Fotini & Zhang, Ying & Evangelinos, Konstantinos I., 2020. "Evaluating the corporate environmental profile by analyzing corporate social responsibility reports," Economic Analysis and Policy, Elsevier, vol. 66(C), pages 63-75.
    11. Andrea Cardoni & Evgeniia Kiseleva & Paolo Taticchi, 2020. "In Search of Sustainable Value: A Structured Literature Review," Sustainability, MDPI, vol. 12(2), pages 1-18, January.
    12. Wided Bedoui & Mame Gningue, 2019. "An integrated performance monitoring model based on port stakeholders perceptions [Modèle de pilotage de la performance globale basé sur les perceptions des parties prenantes portuaires]," Post-Print hal-02901541, HAL.
    13. Lorenzo Leto & Diletta Vito, 2023. "Il contributo dei sistemi di RM e PM alla sostenibilit? integrata: il caso B&C Speakers," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2023(3), pages 113-139.
    14. Laura Sasse-Werhahn, 2019. "The Practical Wisdom behind the GRI," Humanistic Management Journal, Springer, vol. 4(1), pages 71-84, July.
    15. Edilson Bacinello & Gérson Tontini & Anete Alberton, 2020. "Influence of maturity on corporate social responsibility and sustainable innovation in business performance," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(2), pages 749-759, March.
    16. Witjes, Sjors & Vermeulen, Walter J.V. & Cramer, Jacqueline M., 2017. "Assessing Corporate Sustainability integration for corporate self-reflection," Resources, Conservation & Recycling, Elsevier, vol. 127(C), pages 132-147.
    17. Madlen Sobkowiak, 2023. "The making of imperfect indicators for biodiversity: A case study of UK biodiversity performance measurement," Business Strategy and the Environment, Wiley Blackwell, vol. 32(1), pages 336-352, January.
    18. Riccardo Santoni, 2023. "Integrated Reporting come sistema manageriale per raggiungere obiettivi di sviluppo sostenibile: una verifica empirica," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2023(1), pages 43-68.
    19. Thaís Vieira Nunhes & Merce Bernardo & Otávio José de Oliveira, 2020. "Rethinking the Way of Doing Business: A Reframe of Management Structures for Developing Corporate Sustainability," Sustainability, MDPI, vol. 12(3), pages 1-32, February.
    20. Jean‐Pierre Imbrogiano & Elizabeth Nichols, 2021. "How to serve sustainability performance in businesses? An appetizing recipe to link practices to performance in business sustainability research," Business Strategy and the Environment, Wiley Blackwell, vol. 30(4), pages 1610-1622, May.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jadmsc:v:13:y:2023:i:7:p:163-:d:1191198. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.