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Social impact measurement in social entrepreneurial organizations

Author

Listed:
  • Shahrazad Hadad

    (Bucharest University of Economic Studies, Romania)

  • Oana (Drumea) Găucă

    (Bucharest University of Economic Studies, Romania)

Abstract

We live in a world where accountability (and thus the measurement of inputs and outputs) has become an institution due to the increasing demands of stakeholders, and where what gets measured gets valued. The purpose of the hereby paper is to address change and the impact of change upon society. Whether the change is caused by social innovation, social entrepreneurial organizations or social responsibility actions, it translates into a modification in the status quo of the society. Thus, the discourse of our paper revolves around social value, social problem, social entrepreneurship and it connects them to the social impact they generate by presenting the methods used to measure this impact and their basic assumptions, who applies the methods and what are their effects. The methods for measuring the social impact found in the literature lean on quantifying everything in money and they also tend to overlook the importance of the psychological impact a company might have over its target clients. Furthermore, social impact is measured from the perspective of the companies and of the investors, neglecting the customers who are the target of the impact. Also findings reveal that there is no proper legislation to regulate this field and no specialized control bodies to oversee the activity of the third sector regarding social impact. We propose three principles underpinning our own social impact measurement model (sustainability, added value and scalability (spillovers).

Suggested Citation

  • Shahrazad Hadad & Oana (Drumea) Găucă, 2014. "Social impact measurement in social entrepreneurial organizations," Management & Marketing, Economic Publishing House, vol. 9(2), Summer.
    • Handle: RePEc:eph:journl:v:9:y:2014:i:2:n:3
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    References listed on IDEAS

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    1. Arkady Trachuk & Natalia Linder, 2019. "Knowledge Spillover Effects: Impact of Export Learning Effects on Companies' Innovative Activities," Chapters, in: Mark Wickham (ed.), Current Issues in Knowledge Management, IntechOpen.
    2. Silvia Dorado, 2006. "Social Entrepreneurial Ventures: Different Values So Different Process Of Creation, No?," Journal of Developmental Entrepreneurship (JDE), World Scientific Publishing Co. Pte. Ltd., vol. 11(04), pages 319-343.
    3. POURIAS, Jeanne, 2015. "Menozzi M.-J., Les jardins dans la ville entre nature et culture," Review of Agricultural and Environmental Studies - Revue d'Etudes en Agriculture et Environnement (RAEStud), Institut National de la Recherche Agronomique (INRA), vol. 96(4), November.
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    Cited by:

    1. Elisa Baraibar-Diez & Manuel Luna & María D. Odriozola & Ignacio Llorente, 2020. "Mapping Social Impact: A Bibliometric Analysis," Sustainability, MDPI, vol. 12(22), pages 1-20, November.
    2. Brzustewicz, Paweł & Escher, Iwona & Hatami, Akram & Hermes, Jan & Keränen, Anne & Ulkuniemi, Pauliina, 2022. "Emergence of social impact in company–NGO relationships in corporate volunteering," Journal of Business Research, Elsevier, vol. 140(C), pages 62-75.
    3. Vlad I. RO?CA, 2017. "Using Internal Marketing Communications to Improve HRM in Service-Based Sports Organizations," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 18(4), pages 406-420, October.
    4. Chao-Tung Liang & Li-Pei Peng & Shu-Nung Yao & Chaoyun Liang, 2015. "Developing a Social Enterprise Performance Scale and Examining the Relationship Between Entrepreneurs’ Personality Traits and Their Perceived Enterprise Performance," Journal of Entrepreneurship, Management and Innovation, Fundacja Upowszechniająca Wiedzę i Naukę "Cognitione", vol. 11(3), pages 89-116.
    5. Roșca Vlad I., 2017. "The Europeanisation of Romanian football: What do UEFA country coefficients reveal?," Management & Marketing, Sciendo, vol. 12(4), pages 652-673, December.

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