Work-family conflict and job satisfaction in stressful working environments: The moderating roles of perceived supervisor support and internal locus of control
Purpose – This study aims to examine the moderating effects of perceived supervisor support (work environment variable) and internal locus of control (personality variable) on the relationship of work-family conflict with job satisfaction. Design/methodology/approach – Questionnaire surveys were administered. Data were collected from correctional officers in Taiwan. Hierarchical regression analysis was used to test the hypotheses. Findings – Results show that work-family conflict has a negative effect on job satisfaction. Perceived supervisor support and internal locus of control not only have direct effects on job satisfaction but also significantly moderate the relationship between work-family conflict and job satisfaction. Practical implications – This study suggests that a supportive leadership style, and a mentoring and training program, among others, may help reduce work-family conflict and increase the job satisfaction of Taiwanese correctional officers. Originality/value – This study contributes to the extant work-family conflict and correctional literature. The moderating effects of perceived supervisor support and internal locus of control are explored to further elaborate on the relationship between work-family conflict and job satisfaction.
Volume (Year): 32 (2011)
Issue (Month): 2 (May)
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- Armstrong, Gaylene S. & Griffin, Marie L., 2004. "Does the job matter? Comparing correlates of stress among treatment and correctional staff in prisons," Journal of Criminal Justice, Elsevier, vol. 32(6), pages 577-592.
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