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Cultural implications of implementing TQM in Poland


  • Roney, Jennifer


The management of individuals in different cultural contexts has often failed to address how the implicit cultural assumptions embedded in well-known managerial programs may conflict with dominant cultural values. This paper presents three possible conditions that may occur when the values embedded in a given management approach meet the values held within a specific cultural context. The case of TQM implementation in Valvex, a Polish valve manufacturer, illustrates these three conditions and ways in which managers can address them.

Suggested Citation

  • Roney, Jennifer, 1997. "Cultural implications of implementing TQM in Poland," Journal of World Business, Elsevier, vol. 32(2), pages 152-168, July.
  • Handle: RePEc:eee:worbus:v:32:y:1997:i:2:p:152-168

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    References listed on IDEAS

    1. Michael H Morris & Duane L Davis & Jeffrey W Allen, 1994. "Fostering Corporate Entrepreneurship: Cross-Cultural Comparisons of the Importance of Individualism Versus Collectivism," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 25(1), pages 65-89, March.
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    Cited by:

    1. Brady, Michael K. & Robertson, Christopher J. & Cronin, J. Joseph, 2001. "Managing behavioral intentions in diverse cultural environments: an investigation of service quality, service value, and satisfaction for American and Ecuadorian fast-food customers," Journal of International Management, Elsevier, vol. 7(2), pages 129-149.
    2. Gómez, Carolina, 2004. "The influence of environmental, organizational, and HRM factors on employee behaviors in subsidiaries: a Mexican case study of organizational learning," Journal of World Business, Elsevier, vol. 39(1), pages 1-11, February.
    3. Gomez, Carolina & Ranft, Annette L., 2003. "The influence of organizational variables on the transferability of management practices: An examination of traditional and learning manufacturing environments in Mexico," Journal of Business Research, Elsevier, vol. 56(12), pages 989-997, December.

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