IDEAS home Printed from https://ideas.repec.org/a/eee/trapol/v103y2021icp156-166.html
   My bibliography  Save this article

An explanatory approach to assess resilience: An evaluation of competitive priorities for logistics organizations

Author

Listed:
  • Baştuğ, Sedat
  • Yercan, Funda

Abstract

The aim of this study is to analyze social media messages, specifically tweets from logistics organizations and retweets of their customers regarding competitive priorities that create a sustainable competitive advantage during the current Covid-19 pandemic. Sentiment analysis with Support Vector Machine (SVM) methodology w used to assess a sample of more than 941 Covid-19 related tweets and re-tweets by top logistics organizations (logistics service providers) selected from Europe, the North America, Far East Asia, and Middle East. The dataset was collected from December 2019 to November 2020. Our findings suggest that shippers have a negative perceptions on delivery and efficiency. Shippers typically consider multiple factors in making their decisions, but often focusing on delivery and efficiency as the primary criteria. As a result, this study focuses on the analysis of sustainable competitive priorities influencing the development of transport and supply chain policies by logistics service to achieve their goals within the current operational conditions due to the pandemic.

Suggested Citation

  • Baştuğ, Sedat & Yercan, Funda, 2021. "An explanatory approach to assess resilience: An evaluation of competitive priorities for logistics organizations," Transport Policy, Elsevier, vol. 103(C), pages 156-166.
    • Handle: RePEc:eee:trapol:v:103:y:2021:i:c:p:156-166
    DOI: 10.1016/j.tranpol.2021.01.016
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0967070X21000226
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.tranpol.2021.01.016?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Bernard J. Jansen & Mimi Zhang & Kate Sobel & Abdur Chowdury, 2009. "Twitter power: Tweets as electronic word of mouth," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 60(11), pages 2169-2188, November.
    2. Zavitsas, Konstantinos & Zis, Thalis & Bell, Michael G.H., 2018. "The impact of flexible environmental policy on maritime supply chain resilience," Transport Policy, Elsevier, vol. 72(C), pages 116-128.
    3. Veronica Guerrieri & Guido Lorenzoni & Ludwig Straub & Iván Werning, 2022. "Macroeconomic Implications of COVID-19: Can Negative Supply Shocks Cause Demand Shortages?," American Economic Review, American Economic Association, vol. 112(5), pages 1437-1474, May.
    4. Labrecque, Lauren I. & Markos, Ereni & Milne, George R., 2011. "Online Personal Branding: Processes, Challenges, and Implications," Journal of Interactive Marketing, Elsevier, vol. 25(1), pages 37-50.
    5. Yuen, Kum Fai & Wang, Xueqin & Wong, Yiik Diew & Ma, Fei, 2019. "A contingency view of the effects of sustainable shipping exploitation and exploration on business performance," Transport Policy, Elsevier, vol. 77(C), pages 90-103.
    6. Leong, G. K. & Snyder, D. L. & Ward, P. T., 1990. "Research in the process and content of manufacturing strategy," Omega, Elsevier, vol. 18(2), pages 109-122.
    7. Nakamura, Hiroki & Managi, Shunsuke, 2020. "Airport risk of importation and exportation of the COVID-19 pandemic," Transport Policy, Elsevier, vol. 96(C), pages 40-47.
    8. Kinra, Aseem & Beheshti-Kashi, Samaneh & Buch, Rasmus & Nielsen, Thomas Alexander Sick & Pereira, Francisco, 2020. "Examining the potential of textual big data analytics for public policy decision-making: A case study with driverless cars in Denmark," Transport Policy, Elsevier, vol. 98(C), pages 68-78.
    9. John R. Macdonald & Christopher W. Zobel & Steven A. Melnyk & Stanley E. Griffis, 2018. "Supply chain risk and resilience: theory building through structured experiments and simulation," International Journal of Production Research, Taylor & Francis Journals, vol. 56(12), pages 4337-4355, June.
    10. Reggiani, Aura, 2013. "Network resilience for transport security: Some methodological considerations," Transport Policy, Elsevier, vol. 28(C), pages 63-68.
    11. Charles H. Fine & Arnoldo C. Hax, 1985. "Manufacturing Strategy: A Methodology and an Illustration," Interfaces, INFORMS, vol. 15(6), pages 28-46, December.
    12. Richard Makadok, 2001. "Toward a synthesis of the resource‐based and dynamic‐capability views of rent creation," Strategic Management Journal, Wiley Blackwell, vol. 22(5), pages 387-401, May.
    13. Vilko, Jyri P.P. & Hallikas, Jukka M., 2012. "Risk assessment in multimodal supply chains," International Journal of Production Economics, Elsevier, vol. 140(2), pages 586-595.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Suriyan Jomthanachai & Wai Peng Wong & Khai Wah Khaw, 2024. "An Application of Machine Learning to Logistics Performance Prediction: An Economics Attribute-Based of Collective Instance," Computational Economics, Springer;Society for Computational Economics, vol. 63(2), pages 741-792, February.
    2. Miguel Afonso Sellitto & Domingos Rafael Ferla Valladares & Erica Pastore & Arianna Alfieri, 2022. "Comparing Competitive Priorities of Slow Fashion and Fast Fashion Operations of Large Retailers in an Emerging Economy," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(1), pages 1-19, March.
    3. Wang, Xueqin & Wong, Yiik Diew & Li, Kevin X. & Yuen, Kum Fai, 2021. "Shipping industry's sustainability communications to public in social media: A longitudinal analysis," Transport Policy, Elsevier, vol. 110(C), pages 123-134.
    4. Li, Siping & Zhou, Yaoming & Kundu, Tanmoy & Sheu, Jiuh-Biing, 2021. "Spatiotemporal variation of the worldwide air transportation network induced by COVID-19 pandemic in 2020," Transport Policy, Elsevier, vol. 111(C), pages 168-184.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Gu, Qiannong & Jitpaipoon, Thawatchai & Yang, Jie, 2017. "The impact of information integration on financial performance: A knowledge-based view," International Journal of Production Economics, Elsevier, vol. 191(C), pages 221-232.
    2. Cui, Qi & He, Ling & Liu, Yu & Zheng, Yanting & Wei, Wei & Yang, Bo & Zhou, Meifang, 2021. "The impacts of COVID-19 pandemic on China’s transport sectors based on the CGE model coupled with a decomposition analysis approach," Transport Policy, Elsevier, vol. 103(C), pages 103-115.
    3. Christian Dreger & Daniel Gros, 2021. "Lockdowns and the US Unemployment Crisis," Economics of Disasters and Climate Change, Springer, vol. 5(3), pages 449-463, October.
    4. Shakun Preet Kaur & Jatinder Kumar & Rakesh Kumar, 2017. "The Relationship Between Flexibility of Manufacturing System Components, Competitiveness of SMEs and Business Performance: A Study of Manufacturing SMEs in Northern India," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 18(2), pages 123-137, June.
    5. Rhee, Munsung & Mehra, Satish, 2006. "Aligning operations, marketing, and competitive strategies to enhance performance: An empirical test in the retail banking industry," Omega, Elsevier, vol. 34(5), pages 505-515, October.
    6. Smith, Andrew N. & Fischer, Eileen & Yongjian, Chen, 2012. "How Does Brand-related User-generated Content Differ across YouTube, Facebook, and Twitter?," Journal of Interactive Marketing, Elsevier, vol. 26(2), pages 102-113.
    7. Yothin Jinjarak & Ilan Noy & Quy Ta, 2022. "Pandemics and Economic Growth: Evidence from the 1968 H3N2 Influenza," Economics of Disasters and Climate Change, Springer, vol. 6(1), pages 73-93, March.
    8. Wang, Xueqin & Wong, Yiik Diew & Li, Kevin X. & Yuen, Kum Fai, 2021. "Shipping industry's sustainability communications to public in social media: A longitudinal analysis," Transport Policy, Elsevier, vol. 110(C), pages 123-134.
    9. Thomas Gries & Wim Naudé, 2021. "Extreme Events, Entrepreneurial Start-Ups, and Innovation: Theoretical Conjectures," Economics of Disasters and Climate Change, Springer, vol. 5(3), pages 329-353, October.
    10. Platts, K. W. & Mills, J. F. & Bourne, M. C. & Neely, A. D. & Richards, A. H. & Gregory, M. J, 1998. "Testing manufacturing strategy formulation processes," International Journal of Production Economics, Elsevier, vol. 56(1), pages 517-523, September.
    11. Zhao, Zhen-yu & Ling, Wen-jun & Zillante, George & Zuo, Jian, 2012. "Comparative assessment of performance of foreign and local wind turbine manufacturers in China," Renewable Energy, Elsevier, vol. 39(1), pages 424-432.
    12. Avella, Lucía & Fernández, Esteban & Vázquez, Camilo J., 1999. "The large Spanish industrial company: strategies of the most competitive factories," Omega, Elsevier, vol. 27(5), pages 497-514, October.
    13. Evangelos Gkanatsas & Harold Krikke, 2020. "Towards a Pro-Silience Framework: A Literature Review on Quantitative Modelling of Resilient 3PL Supply Chain Network Designs," Sustainability, MDPI, vol. 12(10), pages 1-25, May.
    14. Hallgren, Mattias & Olhager, Jan, 2006. "Quantification in manufacturing strategy: A methodology and illustration," International Journal of Production Economics, Elsevier, vol. 104(1), pages 113-124, November.
    15. Pacheco, Diego Augusto de Jesus & Antunes Junior, José Antonio Valle & de Matos, Celso Augusto, 2021. "The constraints of theory: What is the impact of the Theory of Constraints on Operations Strategy?," International Journal of Production Economics, Elsevier, vol. 235(C).
    16. Zavitsas, Konstantinos & Zis, Thalis & Bell, Michael G.H., 2018. "The impact of flexible environmental policy on maritime supply chain resilience," Transport Policy, Elsevier, vol. 72(C), pages 116-128.
    17. Miltenburg, John, 2008. "Setting manufacturing strategy for a factory-within-a-factory," International Journal of Production Economics, Elsevier, vol. 113(1), pages 307-323, May.
    18. Boyer, Kenneth K. & Leong, G. Keong, 1996. "Manufacturing flexibility at the plant level," Omega, Elsevier, vol. 24(5), pages 495-510, October.
    19. Badri, Masood A. & Davis, Donald & Davis, Donna, 2000. "Operations strategy, environmental uncertainty and performance: a path analytic model of industries in developing countries," Omega, Elsevier, vol. 28(2), pages 155-173, April.
    20. Pirttila, Timo & Sandstrom, Jaana, 1995. "Manufacturing strategy and capital budgeting process," International Journal of Production Economics, Elsevier, vol. 41(1-3), pages 335-341, October.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:trapol:v:103:y:2021:i:c:p:156-166. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/30473/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.