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Social tourism participation: The role of tourism inexperience and uncertainty

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  • Minnaert, Lynn

Abstract

Social tourism initiatives tend to facilitate access to tourism for groups who would otherwise be financially unable to participate in holidays. The tourism products offered in social tourism vary between individual and group holidays, and day trips. This paper presents the findings of an exploratory, qualitative study with social tourism beneficiaries and social support workers, which explores via interviews and focus groups how these different tourism products can be tailored most effectively to the needs to the beneficiaries. The findings of the study highlight the important role of travel inexperience, and associated uncertainty, in travel decisions made by this target group. The findings show that (public sector or charitable) providers of social tourism can offer the most tailored and potentially most cost-effective tourism product to each beneficiary by closely considering previous travel experience and uncertainty levels before departure.

Suggested Citation

  • Minnaert, Lynn, 2014. "Social tourism participation: The role of tourism inexperience and uncertainty," Tourism Management, Elsevier, vol. 40(C), pages 282-289.
  • Handle: RePEc:eee:touman:v:40:y:2014:i:c:p:282-289
    DOI: 10.1016/j.tourman.2013.07.002
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    References listed on IDEAS

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    1. Craig R. Fox & Amos Tversky, 1995. "Ambiguity Aversion and Comparative Ignorance," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 110(3), pages 585-603.
    2. Sedgley, Diane & Pritchard, Annette & Morgan, Nigel, 2012. "‘Tourism poverty’ in affluent societies: Voices from inner-city London," Tourism Management, Elsevier, vol. 33(4), pages 951-960.
    3. Quintal, Vanessa Ann & Lee, Julie Anne & Soutar, Geoffrey N., 2010. "Risk, uncertainty and the theory of planned behavior: A tourism example," Tourism Management, Elsevier, vol. 31(6), pages 797-805.
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    Cited by:

    1. Sedgley, Diane & Pritchard, Annette & Morgan, Nigel & Hanna, Paul, 2017. "Tourism and autism: Journeys of mixed emotions," Annals of Tourism Research, Elsevier, vol. 66(C), pages 14-25.
    2. Komppula, Raija & Ilves, Riikka & Airey, David, 2016. "Social holidays as a tourist experience in Finland," Tourism Management, Elsevier, vol. 52(C), pages 521-532.
    3. Fennell, David A., 2017. "Towards a Model of Travel Fear," Annals of Tourism Research, Elsevier, vol. 66(C), pages 140-150.
    4. Pyke, Joanne & Pyke, Sarah & Watuwa, Richard, 2019. "Social tourism and well-being in a first nation community," Annals of Tourism Research, Elsevier, vol. 77(C), pages 38-48.
    5. Chung, Jin Young & Simpson, Steven, 2020. "Social tourism for families with a terminally ill parent," Annals of Tourism Research, Elsevier, vol. 84(C).
    6. Xuemin Liu & Jiaoju Ge & Ting Ren, 2021. "Uncertainty and Tourism Consumption Preferences: Evidence from the Representative Chinese City of Shenzhen," Sustainability, MDPI, vol. 13(8), pages 1-20, April.
    7. Hannes Thees & Harald Pechlaner & Natalie Olbrich & Arne Schuhbert, 2020. "The Living Lab as a Tool to Promote Residents’ Participation in Destination Governance," Sustainability, MDPI, vol. 12(3), pages 1-27, February.
    8. Morgan, Nigel & Pritchard, Annette & Sedgley, Diane, 2015. "Social tourism and well-being in later life," Annals of Tourism Research, Elsevier, vol. 52(C), pages 1-15.

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