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A new perspective of innovation toward a non-contact society - Amazon's initiative in pioneering growing seamless switching

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  • Watanabe, Chihiro
  • Akhtar, Waleed
  • Tou, Yuji
  • Neittaanmäki, Pekka

Abstract

This paper elucidates the inside of the black box of Amazon's unique research and development (R&D) dynamism that made it the world's top R&D leader by transforming “routine or periodic alterations” into “significant improvement” during the R&D process. This dynamism also succeeded in transforming the COVID-19 pandemic period into a springboard for new innovation, leading to Amazon's notable growth notwithstanding the pandemic.

Suggested Citation

  • Watanabe, Chihiro & Akhtar, Waleed & Tou, Yuji & Neittaanmäki, Pekka, 2022. "A new perspective of innovation toward a non-contact society - Amazon's initiative in pioneering growing seamless switching," Technology in Society, Elsevier, vol. 69(C).
    • Handle: RePEc:eee:teinso:v:69:y:2022:i:c:s0160791x2200094x
    DOI: 10.1016/j.techsoc.2022.101953
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    References listed on IDEAS

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    1. Tou, Yuji & Watanabe, Chihiro & Neittaanmäki, Pekka, 2020. "Fusion of technology management and financing management - Amazon's transformative endeavor by orchestrating techno-financing systems," Technology in Society, Elsevier, vol. 60(C).
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    1. Eleni N. Arvaniti & Agapi Dima & Chrysostomos D. Stylios & Vagelis G. Papadakis, 2022. "A New Step-by-Step Model for Implementing Open Innovation," Sustainability, MDPI, vol. 14(10), pages 1-17, May.

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