IDEAS home Printed from https://ideas.repec.org/a/eee/teinso/v67y2021ics0160791x21002487.html
   My bibliography  Save this article

Experience of digital music services and digital self-efficacy among older adults: Enjoyment and anxiety as mediators

Author

Listed:
  • Kim, Miyea
  • Oh, Joohyun
  • Kim, Beomsoo

Abstract

Self-efficacy is an important factor determining an individual's intention to use digital devices. In particular, self-efficacy with digital devices is significant for older adults as it not only affects their intention to use but may also improve their overall quality of life. However, little research has sought to identify antecedent factors that can enhance digital self-efficacy in older adults. This study focuses on music service experience using digital devices, which is a preceding factor of self-efficacy. It aims to identify the relationship between the experience of using digital music services and self-efficacy, and examines the mediating role of both enjoyment and anxiety in this relationship. To address the research questions, we collected and analyzed survey data from 623 Koreans aged over 60 years. As expected, digital music service experience was significantly related to self-efficacy, and both enjoyment and anxiety were found to be significant mediators of this relationship. The findings revealed the relation between the experience of using digital music services, affection, and self-efficacy, making it possible to derive practical suggestions for encouraging older adults to use digital devices.

Suggested Citation

  • Kim, Miyea & Oh, Joohyun & Kim, Beomsoo, 2021. "Experience of digital music services and digital self-efficacy among older adults: Enjoyment and anxiety as mediators," Technology in Society, Elsevier, vol. 67(C).
    • Handle: RePEc:eee:teinso:v:67:y:2021:i:c:s0160791x21002487
    DOI: 10.1016/j.techsoc.2021.101773
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0160791X21002487
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.techsoc.2021.101773?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Igbaria, M. & Iivari, J., 1995. "The effects of self-efficacy on computer usage," Omega, Elsevier, vol. 23(6), pages 587-605, December.
    2. Viswanath Venkatesh, 2000. "Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model," Information Systems Research, INFORMS, vol. 11(4), pages 342-365, December.
    3. Dowling, Grahame R & Staelin, Richard, 1994. "A Model of Perceived Risk and Intended Risk-Handling Activity," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 21(1), pages 119-134, June.
    4. Kim, Chelsea & Feng, Bo, 2021. "Digital inequality in online reciprocity between generations: A preliminary exploration of ability to use communication technology as a mediator," Technology in Society, Elsevier, vol. 66(C).
    5. Tirado-Morueta, Ramón & Aguaded-Gómez, José Ignacio & Hernando-Gómez, Ángel, 2018. "The socio-demographic divide in Internet usage moderated by digital literacy support," Technology in Society, Elsevier, vol. 55(C), pages 47-55.
    6. Aboubaker Ettis, Saïd, 2017. "Examining the relationships between online store atmospheric color, flow experience and consumer behavior," Journal of Retailing and Consumer Services, Elsevier, vol. 37(C), pages 43-55.
    7. Petri Laukka, 2007. "Uses of music and psychological well-being among the elderly," Journal of Happiness Studies, Springer, vol. 8(2), pages 215-241, June.
    8. Taipale, Sakari & Oinas, Tomi & Karhinen, Joonas, 2021. "Heterogeneity of traditional and digital media use among older adults: A six-country comparison," Technology in Society, Elsevier, vol. 66(C).
    9. Pirhonen, Jari & Lolich, Luciana & Tuominen, Katariina & Jolanki, Outi & Timonen, Virpi, 2020. "“These devices have not been made for older people's needs” – Older adults' perceptions of digital technologies in Finland and Ireland," Technology in Society, Elsevier, vol. 62(C).
    10. Alalwan, Ali Abdallah & Baabdullah, Abdullah M. & Rana, Nripendra P. & Tamilmani, Kuttimani & Dwivedi, Yogesh K., 2018. "Examining adoption of mobile internet in Saudi Arabia: Extending TAM with perceived enjoyment, innovativeness and trust," Technology in Society, Elsevier, vol. 55(C), pages 100-110.
    11. Safarov, Nuriiar, 2021. "Personal experiences of digital public services access and use: Older migrants’ digital choices," Technology in Society, Elsevier, vol. 66(C).
    12. Liao, Junyun & Chen, Jiawen & Mou, Jian, 2021. "Examining the antecedents of idea contribution in online innovation communities: A perspective of creative self-efficacy," Technology in Society, Elsevier, vol. 66(C).
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Maduku, Daniel K. & Mpinganjira, Mercy & Rana, Nripendra P. & Thusi, Philile & Ledikwe, Aobakwe & Mkhize, Njabulo Happy-boy, 2023. "Assessing customer passion, commitment, and word-of-mouth intentions in digital assistant usage: The moderating role of technology anxiety," Journal of Retailing and Consumer Services, Elsevier, vol. 71(C).
    2. Iong, Kit Yeng & Phillips, Jenny O.L., 2022. "Examining the impact of behavioral factors on the intention of adopting E-government services: An empirical study on the hard-to-reach groups in Macao SAR, China," Technology in Society, Elsevier, vol. 71(C).
    3. Durst, Susanne & Davila, Andrés & Foli, Samuel & Kraus, Sascha & Cheng, Cheng-Feng, 2023. "Antecedents of technological readiness in times of crises: A comparison between before and during COVID-19," Technology in Society, Elsevier, vol. 72(C).
    4. Genghua Huang & Samuel Ampadu Oteng, 2023. "Gerontechnology for better elderly care and life quality: a systematic literature review," European Journal of Ageing, Springer, vol. 20(1), pages 1-20, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Niyazi Gümüº & Özgür Çark, 2021. "The effect of customers’ attitudes towards chatbots on their experience and behavioral intention in Turkey," Interdisciplinary Description of Complex Systems - scientific journal, Croatian Interdisciplinary Society Provider Homepage: http://indecs.eu, vol. 19(3), pages 420-436.
    2. Parlakorn Kornpitack & Puris Sornsaruht, 2019. "Intention to Purchase Travel Online: A SEM Analysis," European Research Studies Journal, European Research Studies Journal, vol. 0(3), pages 246-260.
    3. Ozturk, Ahmet Bulent & Bilgihan, Anil & Nusair, Khaldoon & Okumus, Fevzi, 2016. "What keeps the mobile hotel booking users loyal? Investigating the roles of self-efficacy, compatibility, perceived ease of use, and perceived convenience," International Journal of Information Management, Elsevier, vol. 36(6), pages 1350-1359.
    4. Sharath Sasidharan & Radhika Santhanam & Daniel J. Brass & Vallabh Sambamurthy, 2012. "The Effects of Social Network Structure on Enterprise Systems Success: A Longitudinal Multilevel Analysis," Information Systems Research, INFORMS, vol. 23(3-part-1), pages 658-678, September.
    5. Simarpreet Kaur & Sangeeta Arora, 2023. "Understanding customers’ usage behavior towards online banking services: an integrated risk–benefit framework," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 28(1), pages 74-98, March.
    6. Samadzad, Mahdi & Nosratzadeh, Hossein & Karami, Hossein & Karami, Ali, 2023. "What are the factors affecting the adoption and use of electric scooter sharing systems from the end user's perspective?," Transport Policy, Elsevier, vol. 136(C), pages 70-82.
    7. Irfan Bashir & C. Madhavaiah, 2014. "Determinants of Young Consumers’ Intention to Use Internet Banking Services in India," Vision, , vol. 18(3), pages 153-163, September.
    8. Ekaterina Novozhilova & Kate Mays & James E. Katz, 2024. "Looking towards an automated future: U.S. attitudes towards future artificial intelligence instantiations and their effect," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-11, December.
    9. Niyazi Gümüº & Özgür Çark, 2021. "The effect of customers’ attitudes towards chatbots on their experience and behavioral intention in Turkey," Interdisciplinary Description of Complex Systems - scientific journal, Croatian Interdisciplinary Society Provider Homepage: http://indecs.eu, vol. 19(3), pages 420-436.
    10. Wu, Kewen & Zhao, Yuxiang & Zhu, Qinghua & Tan, Xiaojie & Zheng, Hua, 2011. "A meta-analysis of the impact of trust on technology acceptance model: Investigation of moderating influence of subject and context type," International Journal of Information Management, Elsevier, vol. 31(6), pages 572-581.
    11. Andrei OGREZEANU, 2015. "Models Of Technology Adoption: An Integrative Approach," Network Intelligence Studies, Romanian Foundation for Business Intelligence, Editorial Department, issue 5, pages 55-67, June.
    12. Maria Tsourela & Dafni-Maria Nerantzaki, 2020. "An Internet of Things (IoT) Acceptance Model. Assessing Consumer’s Behavior toward IoT Products and Applications," Future Internet, MDPI, vol. 12(11), pages 1-23, November.
    13. Rajak, Manindra & Shaw, Krishnendu, 2021. "An extension of technology acceptance model for mHealth user adoption," Technology in Society, Elsevier, vol. 67(C).
    14. Kerstin Pezoldt & Jana Schliewe, 2012. "Akzeptanz von Self-Service-Technologien: State of the Art," Schmalenbach Journal of Business Research, Springer, vol. 64(2), pages 205-253, March.
    15. Kim, Chelsea & Feng, Bo, 2021. "Digital inequality in online reciprocity between generations: A preliminary exploration of ability to use communication technology as a mediator," Technology in Society, Elsevier, vol. 66(C).
    16. Tamilmani, Kuttimani & Rana, Nripendra P. & Prakasam, Naveena & Dwivedi, Yogesh K., 2019. "The battle of Brain vs. Heart: A literature review and meta-analysis of “hedonic motivation” use in UTAUT2," International Journal of Information Management, Elsevier, vol. 46(C), pages 222-235.
    17. Hsiao, Chun Hua & Yang, Chyan, 2011. "The intellectual development of the technology acceptance model: A co-citation analysis," International Journal of Information Management, Elsevier, vol. 31(2), pages 128-136.
    18. Zhang, Honghong & Fam, Kim-Shyan & Goh, Tiong-Thye & Dai, Xin, 2018. "When are influentials equally influenceable? The strength of strong ties in new product adoption," Journal of Business Research, Elsevier, vol. 82(C), pages 160-170.
    19. Martínez-Torres, M.R. & Díaz-Fernández, M.C. & Toral, S.L. & Barrero, F., 2015. "The moderating role of prior experience in technological acceptance models for ubiquitous computing services in urban environments," Technological Forecasting and Social Change, Elsevier, vol. 91(C), pages 146-160.
    20. Iong, Kit Yeng & Phillips, Jenny O.L., 2022. "Examining the impact of behavioral factors on the intention of adopting E-government services: An empirical study on the hard-to-reach groups in Macao SAR, China," Technology in Society, Elsevier, vol. 71(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:teinso:v:67:y:2021:i:c:s0160791x21002487. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/technology-in-society .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.