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From customer understanding to design for processability: Reconceptualizing the formal product innovation work process for non-assembled products

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  • Lager, Thomas
  • Simms, Christopher Don

Abstract

This paper explores company design of a formal work process for non-assembled products, using a survey mode of inquiry with a follow-up questionnaire in an interactive dialogue with selected case-companies. The preliminary findings suggest that in the development or reconfiguration of company product innovation work processes in the process industries, it is advisable to design a work process that is adapted to inherent and contextual process-industrial conditions. It is further indicated that such a product innovation work process requires greater product and process integration from ideation to product launch and increased focus on the industrialization phase. The proposed novel five-phase structural model presented in a Stage-Gate format, can be deployed as a guiding template in company development or reconfiguration of an enhanced product innovation work process for the development of non-assembled products.

Suggested Citation

  • Lager, Thomas & Simms, Christopher Don, 2023. "From customer understanding to design for processability: Reconceptualizing the formal product innovation work process for non-assembled products," Technovation, Elsevier, vol. 125(C).
    • Handle: RePEc:eee:techno:v:125:y:2023:i:c:s0166497223000615
    DOI: 10.1016/j.technovation.2023.102750
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    References listed on IDEAS

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    1. Thomas Lager & Dan Hallberg & Pierre Eriksson, 2010. "Developing A Process Innovation Work Process: The Lkab Experience," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 14(02), pages 285-306.
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    5. Hullova, Dusana & Trott, Paul & Simms, Christopher Don, 2016. "Uncovering the reciprocal complementarity between product and process innovation," Research Policy, Elsevier, vol. 45(5), pages 929-940.
    6. Mingers, John & Brocklesby, John, 1997. "Multimethodology: Towards a framework for mixing methodologies," Omega, Elsevier, vol. 25(5), pages 489-509, October.
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    8. Thomas Lager, 2010. "The Development of a Process Innovation Work Process — An LKAB Case Study," World Scientific Book Chapters, in: Managing Process Innovation From Idea Generation to Implementation, volume 17, chapter 9, pages 177-201, World Scientific Publishing Co. Pte. Ltd..
    9. Thomas Lager, 2010. "MANAGING PROCESS INNOVATION:From Idea Generation to Implementation," World Scientific Books, World Scientific Publishing Co. Pte. Ltd., volume 17, number p734, February.
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    11. von Delft, Stephan & Zhao, Yang, 2021. "Business models in process industries: Emerging trends and future research," Technovation, Elsevier, vol. 105(C).
    12. Thomas Lager & Christopher Don Simms & Johan Frishammar, 2023. "Managing Ideation and Concept Integration in the Product Innovation Work Process for Non-Assembled Products," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 20(03), pages 1-32, May.
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