Sourcing the crowd for health services improvement: The reflexive patient and "share-your-experience" websites
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References listed on IDEAS
- Fox, N.J. & Ward, K.J. & O'Rourke, A.J., 2005. "The 'expert patient': empowerment or medical dominance? The case of weight loss, pharmaceutical drugs and the Internet," Social Science & Medicine, Elsevier, vol. 60(6), pages 1299-1309, March.
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- Ziewitz, Malte, 2017. "Experience in action: Moderating care in web-based patient feedback," Social Science & Medicine, Elsevier, vol. 175(C), pages 99-108.
- repec:eee:hepoli:v:121:y:2017:i:10:p:1040-1046 is not listed on IDEAS
- repec:eee:socmed:v:181:y:2017:i:c:p:1-8 is not listed on IDEAS
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KeywordsWeb 2.0 Reflexive consumerism Crowdsourcing Quality improvement Patient voice;
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