IDEAS home Printed from https://ideas.repec.org/a/eee/scaman/v29y2013i3p209-218.html
   My bibliography  Save this article

“Like a battalion of tanks”: A critical analysis of stakeholder management

Author

Listed:
  • Helin, Sven
  • Jensen, Tommy
  • Sandström, Johan

Abstract

This paper contributes to the literature on the political role and responsibilities of corporations. Following Deetz's (1995) critical reading of stakeholder management and a critical methodology, the paper analyses how a large Swedish corporation manages conflicting stakeholder interests and rationales in a multi-stakeholder context. Throughout the case analysis, it is suggested that the corporation reinforces what Deetz (1995) refers to as an information mode, thus effectively hindering it from reaching a communication mode in which more genuine stakeholder dialogues are performed.

Suggested Citation

  • Helin, Sven & Jensen, Tommy & Sandström, Johan, 2013. "“Like a battalion of tanks”: A critical analysis of stakeholder management," Scandinavian Journal of Management, Elsevier, vol. 29(3), pages 209-218.
    • Handle: RePEc:eee:scaman:v:29:y:2013:i:3:p:209-218
    DOI: 10.1016/j.scaman.2012.11.010
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0956522112001443
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.scaman.2012.11.010?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to

    for a different version of it.

    References listed on IDEAS

    as
    1. Pamela Robinson, 2010. "Responsible Retailing: The Practice of CSR in Banana Plantations in Costa Rica," Journal of Business Ethics, Springer, vol. 91(2), pages 279-289, February.
    2. Halme, Minna & Roome, Nigel & Dobers, Peter, 2009. "Corporate responsibility: Reflections on context and consequences," Scandinavian Journal of Management, Elsevier, vol. 25(1), pages 1-9, March.
    3. Thomas A. Kochan & Saul A. Rubinstein, 2000. "Toward a Stakeholder Theory of the Firm: The Saturn Partnership," Organization Science, INFORMS, vol. 11(4), pages 367-386, August.
    4. Freeman, R. Edward, 1994. "The Politics of Stakeholder Theory: Some Future Directions1," Business Ethics Quarterly, Cambridge University Press, vol. 4(4), pages 409-421, October.
    5. Andreas Georg Scherer & Guido Palazzo, 2011. "The New Political Role of Business in a Globalized World: A Review of a New Perspective on CSR and its Implications for the Firm, Governance, and Democracy," Journal of Management Studies, Wiley Blackwell, vol. 48(4), pages 899-931, June.
    6. Guido Palazzo & Andreas Scherer, 2006. "Corporate Legitimacy as Deliberation: A Communicative Framework," Journal of Business Ethics, Springer, vol. 66(1), pages 71-88, June.
    7. Mats Alvesson & Hugh Willmott, 2002. "Identity Regulation as Organizational Control: Producing the Appropriate Individual," Journal of Management Studies, Wiley Blackwell, vol. 39(5), pages 619-644, July.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Peter Rodgers & Peter Stokes & Shlomo Tarba & Zaheer Khan, 2019. "The Role of Non-market Strategies in Establishing Legitimacy: The Case of Service MNEs in Emerging Economies," Management International Review, Springer, vol. 59(4), pages 515-540, August.
    2. Carri Reisdorf Tolmie & Kevin Lehnert & Hongxin Zhao, 2020. "Formal and informal institutional pressures on corporate social responsibility: A cross‐country analysis," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(2), pages 786-802, March.
    3. Giorgia Miotto & Marc Polo López & Josep Rom Rodríguez, 2019. "Gender Equality and UN Sustainable Development Goals: Priorities and Correlations in the Top Business Schools’ Communication and Legitimation Strategies," Sustainability, MDPI, vol. 11(2), pages 1-18, January.
    4. Andrew Crane & Sarah Glozer, 2016. "Researching Corporate Social Responsibility Communication: Themes, Opportunities and Challenges," Journal of Management Studies, Wiley Blackwell, vol. 53(7), pages 1223-1252, November.
    5. Arno Kourula & Guillaume Delalieux, 2016. "The Micro-level Foundations and Dynamics of Political Corporate Social Responsibility: Hegemony and Passive Revolution through Civil Society," Journal of Business Ethics, Springer, vol. 135(4), pages 769-785, June.
    6. Del Bosco, Barbara & Misani, Nicola, 2011. "Keeping the enemies close: The contribution of corporate social responsibility to reducing crime against the firm," Scandinavian Journal of Management, Elsevier, vol. 27(1), pages 87-98, March.
    7. Tan Seng Teck & Selvamalar Ayadurai & William Chua & Tan Peng Liang & Nanthakumar Karuppiah, 2020. "Institutionalising a Withering Sense in Corporate Social Responsibility," Journal of Management and Sustainability, Canadian Center of Science and Education, vol. 10(1), pages 1-54, July.
    8. Jason Zhang & Hong Zhu & Hung-bin Ding, 2013. "Board Composition and Corporate Social Responsibility: An Empirical Investigation in the Post Sarbanes-Oxley Era," Journal of Business Ethics, Springer, vol. 114(3), pages 381-392, May.
    9. Buhmann, Alexander & Fieseler, Christian, 2021. "Towards a deliberative framework for responsible innovation in artificial intelligence," Technology in Society, Elsevier, vol. 64(C).
    10. Ali, Tanweer, 2015. "Beyond shareholders versus stakeholders: Towards a Rawlsian concept of the firm," Research in International Business and Finance, Elsevier, vol. 34(C), pages 126-141.
    11. Wim Dubbink & Luc Liedekerke, 2014. "Grounding Positive Duties in Commercial Life," Journal of Business Ethics, Springer, vol. 120(4), pages 527-539, April.
    12. Jonathan Taglialatela & Ivan Miroshnychenko & Roberto Barontini & Francesco Testa, 2024. "Talk or walk? The board of directors and firm environmental strategies," Business Strategy and the Environment, Wiley Blackwell, vol. 33(4), pages 2890-2910, May.
    13. Vikrant Shirodkar & Eshani Beddewela & Ulf Henning Richter, 2018. "Firm-Level Determinants of Political CSR in Emerging Economies: Evidence from India," Journal of Business Ethics, Springer, vol. 148(3), pages 673-688, March.
    14. Adam Gjesdal, 2024. "Diversity and Business Legitimacy," Journal of Business Ethics, Springer, vol. 195(2), pages 269-281, November.
    15. Sakhr Bani-Khaled & Graça Azevedo & Jonas Oliveira, 2025. "Environmental, social, and governance (ESG) factors and firm value: A systematic literature review of theories and empirical evidence," AMS Review, Springer;Academy of Marketing Science, vol. 15(1), pages 228-260, June.
    16. Kirsten Martin & Ari Waldman, 2023. "Are Algorithmic Decisions Legitimate? The Effect of Process and Outcomes on Perceptions of Legitimacy of AI Decisions," Journal of Business Ethics, Springer, vol. 183(3), pages 653-670, March.
    17. K. V. James & R. G. Priyadarshini, 2021. "Responsible Leadership: A New Paradigm for Organizational Sustainability," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 46(4), pages 452-470, November.
    18. Sabine Matejek & Tobias Gössling, 2014. "Beyond Legitimacy: A Case Study in BP’s “Green Lashing”," Journal of Business Ethics, Springer, vol. 120(4), pages 571-584, April.
    19. Anna-Lena Maier, 2021. "Political corporate social responsibility in authoritarian contexts," Journal of International Business Policy, Palgrave Macmillan, vol. 4(4), pages 476-495, December.
    20. Barry Ackers, 2017. "Independent corporate social responsibility assurance: a response to soft laws, or influenced by company size and industry sector?," International Journal of Disclosure and Governance, Palgrave Macmillan, vol. 14(4), pages 278-298, November.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:scaman:v:29:y:2013:i:3:p:209-218. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/872/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.