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The use of information systems for logistics and supply chain management in South East Europe: Current status and future direction

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  • Ketikidis, P.H.
  • Koh, S.C.L.
  • Dimitriadis, N.
  • Gunasekaran, A.
  • Kehajova, M.

Abstract

This research aims to investigate the current status and future direction of the use of information systems for logistics and supply chain management (LSCM) in South East Europe. The objectives are threefold: (1) to identify major challenges and developments on the use of information systems for LSCM by enterprises, (2) to examine the actual level of satisfaction of current policy on LSCM, and (3) to reveal the actual need of enterprises in South East Europe on effective use of information systems for LSCM. Mixed methodology of literature review and questionnaire survey is adopted in this research. Data collected from 79 enterprises are analysed using descriptive analysis in SPSS. The findings suggest that enterprises in Albania, Bulgaria, Greece, Former Yugoslav Republic of Macedonia (FYROM), Romania, and Serbia and Montenegro, face similar challenges but all are in different stages of developments of LSCM. Their use of information systems explains their heavy focus on supply chain partnership and weakness in demand chain partnership. Major findings suggest that companies and governments alike in that region do not seem to be ready for playing a significant and demanding role in global supply chains. Current deficiencies, including limited abilities in building valuable forward relations, weak strategic planning and organisation, and infrastructural problems, are major obstacles for fast development in LSCM. At the same time though, traces of changing mentalities do exist, setting the ground for improved performance and ultimately for a better position in global business.

Suggested Citation

  • Ketikidis, P.H. & Koh, S.C.L. & Dimitriadis, N. & Gunasekaran, A. & Kehajova, M., 2008. "The use of information systems for logistics and supply chain management in South East Europe: Current status and future direction," Omega, Elsevier, vol. 36(4), pages 592-599, August.
    • Handle: RePEc:eee:jomega:v:36:y:2008:i:4:p:592-599
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    2. Ting, S.L. & Tse, Y.K. & Ho, G.T.S. & Chung, S.H. & Pang, G., 2014. "Mining logistics data to assure the quality in a sustainable food supply chain: A case in the red wine industry," International Journal of Production Economics, Elsevier, vol. 152(C), pages 200-209.
    3. Schneider, Christian O. & Bremen, Philipp & Schönsleben, Paul & Alard, Robert, 2013. "Transaction cost economics in global sourcing: Assessing regional differences and implications for performance," International Journal of Production Economics, Elsevier, vol. 141(1), pages 243-254.
    4. Qrunfleh, Sufian & Tarafdar, Monideepa, 2014. "Supply chain information systems strategy: Impacts on supply chain performance and firm performance," International Journal of Production Economics, Elsevier, vol. 147(PB), pages 340-350.
    5. Anchal Gupta & Rajesh Kumar Singh & Sachin Kr Mangla, 2022. "Evaluation of logistics providers for sustainable service quality: Analytics based decision making framework," Annals of Operations Research, Springer, vol. 315(2), pages 1617-1664, August.
    6. Koh, S.C.L. & Gunasekaran, A. & Cooper, J.R., 2009. "The demand for training and consultancy investment in SME-specific ERP systems implementation and operation," International Journal of Production Economics, Elsevier, vol. 122(1), pages 241-254, November.
    7. Lee, Ho & Kim, Moon Sun & Kim, Kyung Kyu, 2014. "Interorganizational information systems visibility and supply chain performance," International Journal of Information Management, Elsevier, vol. 34(2), pages 285-295.
    8. Shpend IMERI, 2012. "Logistics Information Systems In Macedonian Firms: Current Situation And Future Prospects," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 2(3), pages 43-52, September.
    9. Melih Yucesan & Suleyman Mete & Faruk Serin & Erkan Celik & Muhammet Gul, 2019. "An Integrated Best-Worst and Interval Type-2 Fuzzy TOPSIS Methodology for Green Supplier Selection," Mathematics, MDPI, vol. 7(2), pages 1-19, February.
    10. Koh, S.C.L. & Gunasekaran, A. & Tseng, C.S., 2012. "Cross-tier ripple and indirect effects of directives WEEE and RoHS on greening a supply chain," International Journal of Production Economics, Elsevier, vol. 140(1), pages 305-317.
    11. Habib Affes & Fatma Ayadi, 2014. "The Impact of New Management Accounting Practices on Strategic Buyer–Supplier Relationship within the Supply Chain: An Empirical Analysis within the Tunisian Context," International Journal of Academic Research in Accounting, Finance and Management Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Accounting, Finance and Management Sciences, vol. 4(2), pages 185-200, April.
    12. Mihaela Cornelia Prejmerean & Simona Vasilache, 2008. "A LSCM approach to the Romanian pharmaceuticals market," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 10(24), pages 166-176, June.
    13. Piotr Soja, 2016. "Reexamining Critical Success Factors for Enterprise System Adoption in Transition Economies: Learning from Polish Adopters," Information Technology for Development, Taylor & Francis Journals, vol. 22(2), pages 279-305, April.
    14. Manisha Seth & D.P. Goyal & Ravi Kiran, 2015. "Development of a Model for Successful Implementation of Supply Chain Management Information System in Indian Automotive Industry," Vision, , vol. 19(3), pages 248-262, September.
    15. Lau, H.C.W. & Ho, G.T.S. & Zhao, Y. & Chung, N.S.H., 2009. "Development of a process mining system for supporting knowledge discovery in a supply chain network," International Journal of Production Economics, Elsevier, vol. 122(1), pages 176-187, November.

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