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The dynamic emotional experience of online fraud victims during the process of being defrauded: A text-based analysis

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  • Wang, Jie
  • Zhang, Lei
  • Xu, Liang
  • Qian, Xiuying

Abstract

Purpose: Online fraud has become a serious problem around the world. To reduce the harm it causes to society and individuals, this study aims to explore the emotional state of victims during the victimization process through text sentiment analysis to provide a basis for targeted fraud prevention.

Suggested Citation

  • Wang, Jie & Zhang, Lei & Xu, Liang & Qian, Xiuying, 2024. "The dynamic emotional experience of online fraud victims during the process of being defrauded: A text-based analysis," Journal of Criminal Justice, Elsevier, vol. 94(C).
    • Handle: RePEc:eee:jcjust:v:94:y:2024:i:c:s0047235224000801
    DOI: 10.1016/j.jcrimjus.2024.102231
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    References listed on IDEAS

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    1. Marguerite DeLiema & Paul Witt, 2021. "Mixed Methods Analysis of Consumer Fraud Reports of the Social Security Administration Impostor Scam," Working Papers wp434, University of Michigan, Michigan Retirement Research Center.
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    3. Chong Yuan & Yue Zhang & Ye Liu, 2016. "Safety Analysis and Strategy of Alipay," International Journal of Advanced Pervasive and Ubiquitous Computing (IJAPUC), IGI Global Scientific Publishing, vol. 8(1), pages 30-40, January.
    4. Xin Wen & Liang Xu & Jie Wang & Yuan Gao & Jiaming Shi & Ke Zhao & Fuyang Tao & Xiuying Qian, 2022. "Mental States: A Key Point in Scam Compliance and Warning Compliance in Real Life," IJERPH, MDPI, vol. 19(14), pages 1-16, July.
    5. Deanna House & M. K. Raja, 2020. "Phishing: message appraisal and the exploration of fear and self-confidence," Behaviour and Information Technology, Taylor & Francis Journals, vol. 39(11), pages 1204-1224, November.
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