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Relationship outcomes of perceived ethical sales behavior: the customer's perspective

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  • Roman, Sergio
  • Ruiz, Salvador

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  • Roman, Sergio & Ruiz, Salvador, 2005. "Relationship outcomes of perceived ethical sales behavior: the customer's perspective," Journal of Business Research, Elsevier, vol. 58(4), pages 439-445, April.
    • Handle: RePEc:eee:jbrese:v:58:y:2005:i:4:p:439-445
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    References listed on IDEAS

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    1. Alan J Dubinsky & Marvin A Jolson & Masaaki Kotabe & Chae Un Lim, 1991. "A Cross-National Investigation of Industrial Salespeople's Ethical Perceptions," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 22(4), pages 651-670, December.
    2. Diana C. Robertson & Erin Anderson, 1993. "Control System and Task Environment Effects on Ethical Judgment: An Exploratory Study of Industrial Salespeople," Organization Science, INFORMS, vol. 4(4), pages 617-644, November.
    3. Kennedy, Mary Susan & Ferrell, Linda K. & LeClair, Debbie Thorne, 2001. "Consumers' trust of salesperson and manufacturer: an empirical study," Journal of Business Research, Elsevier, vol. 51(1), pages 73-86, January.
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