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Why and when job stressors impact voice behaviour: An ego depletion perspective

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  • Xia, Ying
  • Schyns, Birgit
  • Zhang, Li

Abstract

Most research assumes that job stressors decrease employees’ voice behavior. However, looking at research about job stressors and OCB (including voice), not all types of stressors have the same effects. The purpose of our research is to develop a new research model relating to the different effects of challenge stressors and hindrance stressors on voice behavior. Drawing on ego depletion theory, we propose that the relationship between stressors and voice behavior is mediated by employees’ ego depletion change. Further, we tested the moderating effect of leader-member exchange (LMX) on the relationship between stressors and subsequent ego depletion. We examined the hypothesized relationships using data collected in China from 346 employees on three consecutive days. As hypothesized, we found that ego depletion mediates the relationship between stressors and voice behavior. Also, LMX strengthens the positive relationship between hindrance stressors and subsequent ego depletion. We discuss implications for research and practice.

Suggested Citation

  • Xia, Ying & Schyns, Birgit & Zhang, Li, 2020. "Why and when job stressors impact voice behaviour: An ego depletion perspective," Journal of Business Research, Elsevier, vol. 109(C), pages 200-209.
    • Handle: RePEc:eee:jbrese:v:109:y:2020:i:c:p:200-209
    DOI: 10.1016/j.jbusres.2019.11.053
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    References listed on IDEAS

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    1. Long Zhang & Yulin Deng & Qun Wang, 2014. "An Exploratory Study of Chinese Motives for Building Supervisor–Subordinate Guanxi," Journal of Business Ethics, Springer, vol. 124(4), pages 659-675, November.
    2. Lanaj, Klodiana & Johnson, Russell E. & Barnes, Christopher M., 2014. "Beginning the workday yet already depleted? Consequences of late-night smartphone use and sleep," Organizational Behavior and Human Decision Processes, Elsevier, vol. 124(1), pages 11-23.
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    Cited by:

    1. Khan, Nabila & Dyaram, Lata & Dayaram, Kantha, 2022. "Team faultlines and upward voice in India: The effects of communication and psychological safety," Journal of Business Research, Elsevier, vol. 142(C), pages 540-550.
    2. Chenlin Liu & Siwei Sun & Francisca N. Mapiye Dube, 2021. "The Buffering Effects of Subordinates’ Forgiveness and Communication Openness on Abusive Supervision and Voice Behavior," SAGE Open, , vol. 11(3), pages 21582440211, August.
    3. Tang, Jiansheng & Zhou, Jiamin & Zheng, Chundong & Jiao, Sijing, 2022. "More expectations, more disappointments: Ego depletion in uncertain promotion," Journal of Retailing and Consumer Services, Elsevier, vol. 66(C).
    4. Muhammad Umer Azeem & Inam Ul Haq & Ghulam Murtaza & Hina Jaffery, 2023. "Challenge–Hindrance Stressors, Helping Behavior and Job Performance: Double-Edged Sword of Religiousness," Journal of Business Ethics, Springer, vol. 184(3), pages 687-699, May.
    5. Hongxi Di & Shujahat Ali & Yiming Lu, 2022. "Defining the Primary Work Stress Factors of Chinese Coal Miners—A Mixed-Methods Study," IJERPH, MDPI, vol. 19(21), pages 1-19, November.

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