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Effects of work shifts on fatigue levels of air traffic controllers

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  • Chang, Yu-Hern
  • Yang, Hui-Hua
  • Hsu, Wan-Jou

Abstract

Fatigue is one of the most important issues since it is considered to be a potential risk factor for human error. Most research related to human fatigue in the aviation industry targets pilots, yet air traffic controllers also experience elevated levels of fatigue that affects aviation safety. Despite this, fatigue is often ignored in literature, as it is a mental and physical status that is difficult to measure. The International Civil Aviation Organization (ICAO) announced the concept of the Fatigue Risk Management System (FRMS) in Annex 6 in 2011, which provides suggestions to reduce aircrew fatigue. In 2016, the Civil Air Navigation Services Organization (CANSO), ICAO, and the International Federation of Air Traffic Controllers' Associations (IFATCA) published the Fatigue Management Guide for Air Traffic Service Providers and for the first time proposed recommendations for air traffic controllers (ATCs) to address this issue. Based on the management guide, this research used the Samn-Perelli fatigue scale to measure air traffic controllers' fatigue levels in an international aerodrome control tower in Taiwan. The results indicated that there were significant differences between day/night shifts, time periods (shift start time, before break time, after break time, and shift end time), and various work schedules. The results also revealed the importance of the timing of the breaks and time on task when arranging work schedules. This research contributes to aviation safety by investigating ATCs' fatigue levels in current work shifts, thereby helping related units to improve and adjust shift schedules in order to reduce the risks related to fatigue.

Suggested Citation

  • Chang, Yu-Hern & Yang, Hui-Hua & Hsu, Wan-Jou, 2019. "Effects of work shifts on fatigue levels of air traffic controllers," Journal of Air Transport Management, Elsevier, vol. 76(C), pages 1-9.
    • Handle: RePEc:eee:jaitra:v:76:y:2019:i:c:p:1-9
    DOI: 10.1016/j.jairtraman.2019.01.013
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    References listed on IDEAS

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    1. Yen, Jin-Ru & Hsu, Chiung-Chi & Ho, Hero & Lin, Fong-Fu & Yu, Shih-Hsiang, 2005. "Identifying flight fatigue factors: An econometric modeling approach," Journal of Air Transport Management, Elsevier, vol. 11(6), pages 408-416.
    2. Yen, Jin-Ru & Hsu, Chiung-Chi & Yang, Hsuan & Ho, Hero, 2009. "An investigation of fatigue issues on different flight operations," Journal of Air Transport Management, Elsevier, vol. 15(5), pages 236-240.
    3. Banks, Joy O. & Avers, Katrina E. & Nesthus, Thomas E. & Hauck, Erica L., 2012. "A comparative study of international flight attendant fatigue regulations and collective bargaining agreements," Journal of Air Transport Management, Elsevier, vol. 19(C), pages 21-24.
    4. Jou, Rong-Chang & Kuo, Chung-Wei & Tang, Mei-Ling, 2013. "A study of job stress and turnover tendency among air traffic controllers: The mediating effects of job satisfaction," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 57(C), pages 95-104.
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    Cited by:

    1. Xu, Shuling & Hall, Nicholas G., 2021. "Fatigue, personnel scheduling and operations: Review and research opportunities," European Journal of Operational Research, Elsevier, vol. 295(3), pages 807-822.
    2. Ann Marie Dale & Diane S. Rohlman & Lisa Hayibor & Bradley A. Evanoff, 2021. "Work Organization Factors Associated with Health and Work Outcomes among Apprentice Construction Workers: Comparison between the Residential and Commercial Sectors," IJERPH, MDPI, vol. 18(17), pages 1-13, August.
    3. Michela Terenzi & Orlando Ricciardi & Francesco Di Nocera, 2022. "Rostering in Air Traffic Control: A Narrative Review," IJERPH, MDPI, vol. 19(8), pages 1-16, April.

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