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Content analysis of European airport websites

Author

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  • Halpern, Nigel
  • Regmi, Uttam Kumar

Abstract

This study investigates the types of information provided by airports on their website. The purpose is to identify the main objectives of contemporary airport websites. This study also investigates website size and structure to see if differences exist between airports.

Suggested Citation

  • Halpern, Nigel & Regmi, Uttam Kumar, 2013. "Content analysis of European airport websites," Journal of Air Transport Management, Elsevier, vol. 26(C), pages 8-13.
    • Handle: RePEc:eee:jaitra:v:26:y:2013:i:c:p:8-13
    DOI: 10.1016/j.jairtraman.2012.08.006
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    References listed on IDEAS

    as
    1. Halpern, Nigel & Pagliari, Romano, 2007. "Governance structures and the market orientation of airports in Europe's peripheral areas," Journal of Air Transport Management, Elsevier, vol. 13(6), pages 376-382.
    2. Jarach, David, 2001. "The evolution of airport management practices: towards a multi-point, multi-service, marketing-driven firm," Journal of Air Transport Management, Elsevier, vol. 7(2), pages 119-125.
    3. Skouloudis, Antonis & Evangelinos, Konstantinos & Moraitis, Stavros, 2012. "Accountability and stakeholder engagement in the airport industry: An assessment of airports’ CSR reports," Journal of Air Transport Management, Elsevier, vol. 18(1), pages 16-20.
    Full references (including those not matched with items on IDEAS)

    Citations

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    Cited by:

    1. Bracaglia, Valentina & D׳Alfonso, Tiziana & Nastasi, Alberto, 2014. "Competition between multiproduct airports," Economics of Transportation, Elsevier, vol. 3(4), pages 270-281.
    2. Halpern, Nigel & Mwesiumo, Deodat & Suau-Sanchez, Pere & Budd, Thomas & Bråthen, Svein, 2021. "Ready for digital transformation? The effect of organisational readiness, innovation, airport size and ownership on digital change at airports," Journal of Air Transport Management, Elsevier, vol. 90(C).
    3. Martin-Domingo, Luis & Martín, Juan Carlos, 2016. "Airport mobile internet an innovation," Journal of Air Transport Management, Elsevier, vol. 55(C), pages 102-112.
    4. Díaz, Estrella & Martín-Consuegra, David, 2016. "A latent class segmentation analysis of airlines based on website evaluation," Journal of Air Transport Management, Elsevier, vol. 55(C), pages 20-40.
    5. Valentina Bracaglia & Tiziana D'Alfonso & Alberto Nastasi, 2014. "Multiproduct airport competition and e-commerce strategies," DIAG Technical Reports 2014-04, Department of Computer, Control and Management Engineering, Universita' degli Studi di Roma "La Sapienza".
    6. Gitto, Simone & Mancuso, Paolo, 2019. "Brand perceptions of airports using social networks," Journal of Air Transport Management, Elsevier, vol. 75(C), pages 153-163.
    7. Halpern, Nigel & Graham, Anne, 2016. "Factors affecting airport route development activity and performance," Journal of Air Transport Management, Elsevier, vol. 56(PB), pages 69-78.
    8. repec:aeg:report:2014-4 is not listed on IDEAS
    9. Halpern, Nigel & Mwesiumo, Deodat & Budd, Thomas & Suau-Sanchez, Pere & Bråthen, Svein, 2021. "Segmentation of passenger preferences for using digital technologies at airports in Norway," Journal of Air Transport Management, Elsevier, vol. 91(C).

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