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Much Ado about nothing? The responsiveness of the healthcare system in Poland through patients’ eyes

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  • Polak, Paulina
  • Świątkiewicz-Mośny, Maria
  • Wagner, Aleksandra

Abstract

This article analyzes the outcomes of the key healthcare reforms undertaken in Poland and assesses how successful they have been. Contrary to the governmental perspective on success, understood in terms of economic efficiency, we define it in terms of patient satisfaction. As such, health policy is treated as a political system’s response to the problems emerging in the public agenda. The analysis therefore focuses on the responsiveness of the healthcare system through patients’ eyes.

Suggested Citation

  • Polak, Paulina & Świątkiewicz-Mośny, Maria & Wagner, Aleksandra, 2019. "Much Ado about nothing? The responsiveness of the healthcare system in Poland through patients’ eyes," Health Policy, Elsevier, vol. 123(12), pages 1259-1266.
    • Handle: RePEc:eee:hepoli:v:123:y:2019:i:12:p:1259-1266
    DOI: 10.1016/j.healthpol.2019.09.011
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    References listed on IDEAS

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    1. Kowalska, Iwona & Sagan, Anna & Mokrzycka, Anna & Zabdyr-Jamróz, Michał, 2015. "The first attempt to create a national strategy for reducing waiting times in Poland: Will it succeed?," Health Policy, Elsevier, vol. 119(3), pages 258-263.
    2. Viberg, Nina & Forsberg, Birger C. & Borowitz, Michael & Molin, Roger, 2013. "International comparisons of waiting times in health care – Limitations and prospects," Health Policy, Elsevier, vol. 112(1), pages 53-61.
    3. Mair, Peter, 2009. "Representative versus responsible government," MPIfG Working Paper 09/8, Max Planck Institute for the Study of Societies.
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