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Support or evaluate? The multifaceted role of supervisors during the newcomer socialization process

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  • Dufour, Lucas
  • Andiappan, Meena
  • Banoun, Arnaud

Abstract

This study develops theory related to how the socialization process occurs from the supervisor's perspective. Using interview data from 102 supervisors, we find that most supervisors simultaneously evaluate (using monitor behaviors) and promote (using inform and support behaviors) newcomers' fits. Supervisors do so by switching their focus three times: first, from general employability to person–group fit; second, from person–group fit to person–job fit; and third, from person–job fit to person–organization fit. We observed variations in the order in which supervisors evaluated and promoted newcomers' types of fits. However, we found that supervisors evaluated and promoted newcomers' fits consistently following the same order in terms of fit paradigms: first adopting a demands–abilities fit paradigm, then a needs–supplies fit paradigm, and finally a value congruence fit paradigm. We contribute to the socialization and fit literatures.

Suggested Citation

  • Dufour, Lucas & Andiappan, Meena & Banoun, Arnaud, 2022. "Support or evaluate? The multifaceted role of supervisors during the newcomer socialization process," European Management Journal, Elsevier, vol. 40(4), pages 546-558.
    • Handle: RePEc:eee:eurman:v:40:y:2022:i:4:p:546-558
    DOI: 10.1016/j.emj.2021.08.006
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    References listed on IDEAS

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    1. Rajiv Sabherwal & Daniel Robey, 1993. "An Empirical Taxonomy of Implementation Processes Based on Sequences of Events in Information System Development," Organization Science, INFORMS, vol. 4(4), pages 548-576, November.
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