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Mobile Financial Services In The Context Of Bangladesh

Author

Listed:
  • Md. Humayun Kabir
  • S.S.M. Sadrul Huda
  • Omar Faruq

    (East West University, Bangladesh
    North South University, Bangladesh
    East West University, Bangladesh)

Abstract

Financial service is one of the significant finance areas, which can be regarded as the functions provided by organizations that operate in the finance industry. In this dynamic era of business, there has been notable progress in the innovation of various financial services. Financial services innovation can be termed as new ways and processes of providing financial services to customers. The recent development of mobile banking, short messaging service (SMS) banking, agent banking, internet banking, mobile money account are remarkable instances of financial services innovation in Bangladesh. This paper studies the present scenario of mobile financial services, regulatory framework, and prospects and challenges of Bangladesh. This study is a descriptive study where quantitative data has been collected from secondary sources. The study’s findings suggest that mobile financial services are accelerating in Bangladesh, but diversification of services is required to attain sustainable long-term growth. The concerned policymakers and practitioners’ can use the study to enhance mobile financial services in Bangladesh.

Suggested Citation

  • Md. Humayun Kabir & S.S.M. Sadrul Huda & Omar Faruq, 2020. "Mobile Financial Services In The Context Of Bangladesh," Copernican Journal of Finance & Accounting, Uniwersytet Mikolaja Kopernika, vol. 9(3), pages 83-98.
    • Handle: RePEc:cpn:umkcjf:v:9:y:2020:i:3:p:83-98
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    File URL: https://apcz.umk.pl/czasopisma/index.php/CJFA/article/view/CJFA.2020.013/28320
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    References listed on IDEAS

    as
    1. Julia S. Cheney, 2008. "An examination of mobile banking and mobile payments: building adoption as experience goods?," Consumer Finance Institute discussion papers 08-06, Federal Reserve Bank of Philadelphia.
    2. Mandira Sarma, 2008. "Index of Financial Inclusion," Working Papers id:1575, eSocialSciences.
    3. Mandira Sarma, "undated". "Index of Financial Inclusion," Indian Council for Research on International Economic Relations, New Delhi Working Papers 215, Indian Council for Research on International Economic Relations, New Delhi, India.
    4. repec:wbk:wbpubs:16238 is not listed on IDEAS
    5. S.S.M. Sadrul Huda & MD. Humayun Kabir & Nurun Naher Popy & Sunny Saha, 2020. "Innovation In Financial Services: The Case Of Bangladesh," Copernican Journal of Finance & Accounting, Uniwersytet Mikolaja Kopernika, vol. 9(1), pages 31-56.
    6. repec:wbk:wbpubs:16092 is not listed on IDEAS
    7. Mandira Sarma, 2008. "Index of Financial Inclusion," Finance Working Papers 22259, East Asian Bureau of Economic Research.
    Full references (including those not matched with items on IDEAS)

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    Cited by:

    1. Catherine W. Gathitu & Dr David Kabata & Dr Grace Kiiru, 2024. "Influence of Government Sponsored Enterprise Funds-Credit Services on the Growth of Group-Based Micro and Small Enterprises in Kenya," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(2), pages 1326-1340, February.
    2. Umair, Syed Muhammad & Ali, Amjad & Audi, Marc, 2025. "Financial Technology and Financial Stability: Evidence from Emerging Market Economies," MPRA Paper 127487, University Library of Munich, Germany.
    3. Rajesh Kumar Saha & Md. Borak Ali, 2024. "Does enduring brand loyalty in mobile financial service platforms require strong commitment? A stimulus-organism-response (SOR) perspective," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 29(4), pages 1623-1634, December.
    4. Razia Sultana Sumi & Imranul Hoque & Mahjabeen Ahmed, 2025. "User acceptance intention of mobile financial services: an application of gender moderating effect," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 30(1), pages 1-17, March.

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