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The Use Of Artificial Intelligence In Management Processes

Author

Listed:
  • GALBEN Ionut-Cosmin

    (Alexandru Ioan Cuza University of Iasi)

  • GALBEN Oana

    (Alexandru Ioan Cuza University of Iasi)

Abstract

This article proposes a literature review regarding the use of artificial intelligence in management processes, a central issue that addresses how the integration of AI can change traditional decision-making processes inside organizations. The research presented in this article is based on a search in the Scopus database on "artificial intelligence and management decisions", that resulted in 103 publications (articles, conference papers, etc.) found, of which 63 were analysed with the help of the R-Studio Bibliometrix software, identifying various aspects of the evolution of the concept between 1984 and 2025, by using generated data and graphs. The usage of current virtual assistance and decision simulation tools, can offers managers a number of significant advantages, which can influence in a positive manner, both the operational efficiency and the strategic success of an organization. There are also risks associated with the use of these technologies, and it is important for managers to be aware of these aspects in order to be able to manage them effectively. This research aims to analyse how AI can be integrated into decision-making processes in an efficient and easy way, without harming transparency or human accountability. The results of the research will be useful both for senior managers, who establish the organization s development strategies, for mid-level managers and for specialists directly involved in the implementation of AI solutions in management processes.

Suggested Citation

  • GALBEN Ionut-Cosmin & GALBEN Oana, 2025. "The Use Of Artificial Intelligence In Management Processes," Revista Economica, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 77(4), pages 88-101, December.
    • Handle: RePEc:blg:reveco:v:77:y:2025:i:4:p:88-101
    DOI: 10.56043/reveco-2025-0035
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    References listed on IDEAS

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    1. Ajay Agrawal & Joshua Gans & Avi Goldfarb, 2019. "The Economics of Artificial Intelligence: An Agenda," NBER Books, National Bureau of Economic Research, Inc, number agra-1.
    2. Pietronudo, Maria Cristina & Croidieu, Grégoire & Schiavone, Francesco, 2022. "A solution looking for problems? A systematic literature review of the rationalizing influence of artificial intelligence on decision-making in innovation management," Technological Forecasting and Social Change, Elsevier, vol. 182(C).
    3. Maria Cristina Pietronudo & Gregoire Croidieu & Francesco Schiavone, 2022. "A solution looking for problems? A systematic literature review of the rationalizing influence of artificial intelligence on decision-making in innovation management," Post-Print hal-04325569, HAL.
    4. Davenport, Thomas H., 2018. "The AI Advantage: How to Put the Artificial Intelligence Revolution to Work," MIT Press Books, The MIT Press, edition 1, volume 1, number 0262039176, December.
    5. Fei Cai & Jiashu Zhang & Lei Zhang, 2024. "The Impact of Artificial Intelligence Replacing Humans in Making Human Resource Management Decisions on Fairness: A Case of Resume Screening," Sustainability, MDPI, vol. 16(9), pages 1-19, May.
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    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration

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