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Optimal Sequencing of Unpunctual Patients in High-Service-Level Clinics

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  • Michele Samorani
  • Subhamoy Ganguly

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  • Michele Samorani & Subhamoy Ganguly, 2016. "Optimal Sequencing of Unpunctual Patients in High-Service-Level Clinics," Production and Operations Management, Production and Operations Management Society, vol. 25(2), pages 330-346, February.
    • Handle: RePEc:bla:popmgt:v:25:y:2016:i:2:p:330-346
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    File URL: http://hdl.handle.net/10.1111/poms.12426
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    Cited by:

    1. Seokjun Youn & H. Neil Geismar & Michael Pinedo, 2022. "Planning and scheduling in healthcare for better care coordination: Current understanding, trending topics, and future opportunities," Production and Operations Management, Production and Operations Management Society, vol. 31(12), pages 4407-4423, December.
    2. Paola Cappanera & Filippo Visintin & Carlo Banditori & Daniele Feo, 2019. "Evaluating the long-term effects of appointment scheduling policies in a magnetic resonance imaging setting," Flexible Services and Manufacturing Journal, Springer, vol. 31(1), pages 212-254, March.
    3. Christos Zacharias & Tallys Yunes, 2020. "Multimodularity in the Stochastic Appointment Scheduling Problem with Discrete Arrival Epochs," Management Science, INFORMS, vol. 66(2), pages 744-763, February.
    4. Kazim Topuz & Timothy L. Urban & Robert A. Russell & Mehmet B. Yildirim, 2024. "Decision support system for appointment scheduling and overbooking under patient no-show behavior," Annals of Operations Research, Springer, vol. 342(1), pages 845-873, November.
    5. Wu, Xueqi & Zhou, Shenghai, 2022. "Sequencing and scheduling appointments on multiple servers with stochastic service durations and customer arrivals," Omega, Elsevier, vol. 106(C).
    6. Karmel S. Shehadeh & Amy E. M. Cohn & Ruiwei Jiang, 2021. "Using stochastic programming to solve an outpatient appointment scheduling problem with random service and arrival times," Naval Research Logistics (NRL), John Wiley & Sons, vol. 68(1), pages 89-111, February.
    7. Ahmadi-Javid, Amir & Jalali, Zahra & Klassen, Kenneth J, 2017. "Outpatient appointment systems in healthcare: A review of optimization studies," European Journal of Operational Research, Elsevier, vol. 258(1), pages 3-34.
    8. Oualid Jouini & Saif Benjaafar & Bingnan Lu & Siqiao Li & Benjamin Legros, 2022. "Appointment-driven queueing systems with non-punctual customers," Queueing Systems: Theory and Applications, Springer, vol. 101(1), pages 1-56, June.
    9. Tugba Cayirli & Kum Khiong Yang, 2019. "Altering the Environment to Improve Appointment System Performance," Service Science, INFORMS, vol. 11(2), pages 138-154, June.
    10. Jiang, Bowen & Tang, Jiafu & Yan, Chongjun, 2019. "A stochastic programming model for outpatient appointment scheduling considering unpunctuality," Omega, Elsevier, vol. 82(C), pages 70-82.
    11. Deceuninck, Matthias & Fiems, Dieter & De Vuyst, Stijn, 2018. "Outpatient scheduling with unpunctual patients and no-shows," European Journal of Operational Research, Elsevier, vol. 265(1), pages 195-207.
    12. Creemers, Stefan & Lambrecht, Marc R. & Beliën, Jeroen & Van den Broeke, Maud, 2021. "Evaluation of appointment scheduling rules: A multi-performance measurement approach," Omega, Elsevier, vol. 100(C).

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