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“Striking out on your own”—A study of research information management problems on university campuses

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  • Besiki Stvilia
  • Dong Joon Lee
  • Na‐eun Han

Abstract

Here, we report on a qualitative study that examined research information management (RIM) ecosystems on research university campuses from the perspectives of research information (RI) managers and librarians. In the study, we identified 21 RIM services offered to researchers, ranging from discovering, storing, and sharing authored content to identifying expertise, recruiting faculty, and ensuring the diversity of committee assignments. In addition, we identified 15 types of RIM service provision and adoption problems, analyzed their activity structures, and connected them to strategies for their resolution. Finally, we report on skills that the study participants reported as being needed in their work. These findings can inform the development of best practice guides for RIM on university campuses. The study also advances the state of the art of RIM research by applying the typology of contradictions from activity theory to categorize the problems of RIM service provision and connect their resolution to theories and findings of prior studies in the literature. In this way, the research expands the theoretical base used to study RIM in general and RIM at research universities in particular.

Suggested Citation

  • Besiki Stvilia & Dong Joon Lee & Na‐eun Han, 2021. "“Striking out on your own”—A study of research information management problems on university campuses," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 72(8), pages 963-978, August.
    • Handle: RePEc:bla:jinfst:v:72:y:2021:i:8:p:963-978
    DOI: 10.1002/asi.24464
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    References listed on IDEAS

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    1. Besiki Stvilia & Michael B. Twidale & Linda C. Smith & Les Gasser, 2008. "Information quality work organization in wikipedia," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 59(6), pages 983-1001, April.
    2. Besiki Stvilia & Shuheng Wu & Dong Joon Lee, 2018. "Researchers' uses of and disincentives for sharing their research identity information in research information management systems," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 69(8), pages 1035-1045, August.
    3. Dong Joon Lee & Besiki Stvilia, 2017. "Practices of research data curation in institutional repositories: A qualitative view from repository staff," PLOS ONE, Public Library of Science, vol. 12(3), pages 1-44, March.
    4. Susan Leigh Star & Karen Ruhleder, 1996. "Steps Toward an Ecology of Infrastructure: Design and Access for Large Information Spaces," Information Systems Research, INFORMS, vol. 7(1), pages 111-134, March.
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    1. Dong Joon Lee & Besiki Stvilia & Seungyeon Ha & Douglas Hahn, 2023. "The structure and priorities of researchers' scholarly profile maintenance activities: A case of institutional research information management system," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 74(2), pages 186-204, February.
    2. Xinyuan Zhang & Qing Xie, 2025. "Acknowledgment analysis: insight into biopharmaceutical company-funded papers and patents," Scientometrics, Springer;Akadémiai Kiadó, vol. 130(2), pages 999-1044, February.

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