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‘Nothing gets done and no one knows why’: PCS and workplace control of Lean in HM Revenue and Customs

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  • Bob Carter
  • Andy Danford
  • Debra Howcroft
  • Helen Richardson
  • Andrew Smith
  • Phil Taylor

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  • Bob Carter & Andy Danford & Debra Howcroft & Helen Richardson & Andrew Smith & Phil Taylor, 2012. "‘Nothing gets done and no one knows why’: PCS and workplace control of Lean in HM Revenue and Customs," Industrial Relations Journal, Wiley Blackwell, vol. 43(5), pages 416-432, September.
  • Handle: RePEc:bla:indrel:v:43:y:2012:i:5:p:416-432
    DOI: 10.1111/irj.2012.43.issue-5
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    References listed on IDEAS

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    1. Burawoy, Michael, 2008. "The Public Turn: From Labor Process to Labor Movement," Institute for Research on Labor and Employment, Working Paper Series qt7vd7859r, Institute of Industrial Relations, UC Berkeley.
    2. Michels, Robert, 1915. "Political Parties: A Sociological Study of the Oligarchical Tendencies of Modern Democracy," History of Economic Thought Books, McMaster University Archive for the History of Economic Thought, number michels1915.
    3. Edmund Heery, 1998. "The Relaunch of the Trades Union Congress," British Journal of Industrial Relations, London School of Economics, vol. 36(3), pages 339-360, September.
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    Cited by:

    1. Heather Connolly, 2020. "‘We just get a bit set in our ways’: renewing democracy and solidarity in UK trade unions," Transfer: European Review of Labour and Research, , vol. 26(2), pages 207-222, May.
    2. Zoltán Mihály, 2021. "Transnational transfer of lean production to a dependent market economy: The case of a French-owned subsidiary in Romania," European Journal of Industrial Relations, , vol. 27(4), pages 405-423, December.
    3. Glynne Williams & Vanessa Beck, 2015. "Redefining retirement: age equality and the rise of performance management," Industrial Relations Journal, Wiley Blackwell, vol. 46(5-6), pages 365-380, November.
    4. repec:rnp:ppaper:mak16 is not listed on IDEAS

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