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A Tourism Car and Tour Guide Rental System for Seamless Bookings

Author

Listed:
  • Seth Ochieng

    (Students, Department of Computer and Communication Science and Engineering, Nelson Mandela African Institution of Science and Technology, Tanzania)

  • Lornah Jemutai

    (Students, Department of Computer and Communication Science and Engineering, Nelson Mandela African Institution of Science and Technology, Tanzania)

  • Sunday Sylvester

    (Students, Department of Computer and Communication Science and Engineering, Nelson Mandela African Institution of Science and Technology, Tanzania)

  • Joanitha Kajiage

    (Students, Department of Computer and Communication Science and Engineering, Nelson Mandela African Institution of Science and Technology, Tanzania)

  • Mussa Ally

    (Lecturer, Department of Computer and Communication Science and Engineering, Nelson Mandela African Institution of Science and Technology, Tanzania)

Abstract

This project presents a novel, scientifically grounded digital platform that integrates car rental and tour-guide booking services to address longstanding inefficiencies in Tanzania’s tourism sector. By leveraging the Extreme Programming (XP) agile methodology, cross-platform technologies (Flutter, Dart), and cloud-based solutions (Firebase, Stripe), the system ensures real-time booking, secure transactions, and broad accessibility. Unlike prior fragmented approaches, this research delivers a unified, stakeholder-responsive solution that was rigorously validated through User Acceptance Testing and field trials at Lake Duluti, Arusha in Tanzania. The scientific contribution lies in its contextualized application of agile development to an informal tourism economy, providing a scalable model for digital service ecosystems in emerging markets. This work bridges a critical technological gap while advancing discourse in sustainable tourism innovation and ICT for Development (ICT4D).

Suggested Citation

  • Seth Ochieng & Lornah Jemutai & Sunday Sylvester & Joanitha Kajiage & Mussa Ally, 2025. "A Tourism Car and Tour Guide Rental System for Seamless Bookings," International Journal of Research and Scientific Innovation, International Journal of Research and Scientific Innovation (IJRSI), vol. 12(6), pages 140-150, June.
    • Handle: RePEc:bjc:journl:v:12:y:2025:i:6:p:140-150
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    References listed on IDEAS

    as
    1. Tonino Pencarelli, 2020. "The digital revolution in the travel and tourism industry," Information Technology & Tourism, Springer, vol. 22(3), pages 455-476, September.
    2. Handgraaf, Michel J. J. & Milch, Kerry F. & Appelt, Kirstin C. & Schuette, Philip & Yoskowitz, Nicole A. & Weber, Elke U., 2012. "Web-conferencing as a viable method for group decision research," Judgment and Decision Making, Cambridge University Press, vol. 7(5), pages 659-668, September.
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