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Challenges in Co-operative Dispute Resolution in Malaysia: A Qualitative Analysis of Tribunal Cases

Author

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  • Norbiha Kasmuri

    (Development Centre Co-operative Institute of Malaysia.)

Abstract

This study investigates the procedural and legal challenges faced by co-operatives in Malaysia within the framework of dispute resolution, with emphasis on cases adjudicated by the Tribunal for Co-operative Societies. Co-operatives, as socio-economic entity rely heavily on effective governance and fair dispute settlement mechanisms to ensure accountability, transparency, and long-term sustainability. Drawing on qualitative interviews with co-operative Board, management officers and legal practitioner the study discovers issues such as the absence of standardized procedures, delays in case management, unclear documentation requirements, a shortage of legally competent officers, and concerns regarding impartiality and fairness. By analyzing these challenges through the lens of legal pluralism and access to justice, the study highlights the need for reform, legal literacy initiatives, and standardized procedural frameworks. The insights offer valuable implications for policymakers, co-operative leaders, and legal educators seeking to strengthen dispute resolution mechanisms and restore trust in co-operative governance.

Suggested Citation

  • Norbiha Kasmuri, 2025. "Challenges in Co-operative Dispute Resolution in Malaysia: A Qualitative Analysis of Tribunal Cases," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(9), pages 4625-4629, September.
    • Handle: RePEc:bcp:journl:v:9:y:2025:issue-9:p:4625-4629
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    References listed on IDEAS

    as
    1. Chris Low, 2006. "A framework for the governance of social enterprise," International Journal of Social Economics, Emerald Group Publishing, vol. 33(5/6), pages 376-385, May.
    2. Chris Low, 2006. "A framework for the governance of social enterprise," International Journal of Social Economics, Emerald Group Publishing Limited, vol. 33(5/6), pages 376-385, May.
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