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Enhancing Supply Chain Resilience in the Nigerian Hospitality Industry

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  • Nubi Achebo

    (Nigerian University of Technology and Management Apapa, Lagos Nigeria)

Abstract

Introduction: The Nigerian hospitality industry faces significant challenges that limit its resilience and ability to navigate uncertainty. These include high-security expenses, a lack of electricity, and real estate improprieties. Global supply chain disruptions, such as the recent COVID-19 pandemic, have highlighted the need for resilience in supply chain management. Abstract: This study investigates various factors influencing the strength of hospitality-based supply chains in Nigeria, particularly during crises. Methodology: The study uses Structured Equation Modeling (SEM) to identify significant supply chain resilience factors. It examines how relational competencies, organizational readiness, and cross-sector collaboration contribute to the sector’s resilience to shocks and ability to continue functioning. Results and Discussion: The results indicate that low levels of awareness and unsound crisis management strategies constrain the sector’s resilience. Supply chains with a higher degree of cross-organizational collaboration serve customers better and absorb shocks more effectively. Moreover, contingency planning, workforce training, and data-driven decision-making are the three major drivers of supply chain robustness. Conclusion: This study reinforces the vital role of integrated crisis-management strategies in building resilience in Nigeria’s hospitality sector. Structured contingency planning, collaborative network improvements, and leveraging data analytics can help the industry manage uncertainties and ensure sustainability.

Suggested Citation

  • Nubi Achebo, 2025. "Enhancing Supply Chain Resilience in the Nigerian Hospitality Industry," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(7), pages 251-270, July.
    • Handle: RePEc:bcp:journl:v:9:y:2025:issue-7:p:251-270
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    References listed on IDEAS

    as
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