IDEAS home Printed from https://ideas.repec.org/a/bcp/journl/v9y2025issue-3sp7623-7631.html

Employees’ Mental Health on Job Performance: A Study at Jabatan Pendidikan Negeri Terengganu (JPNT)

Author

Listed:
  • Nurul Anis Najihah Mohd Jaffri

    (Faculty of Sports Science and Recreation, Universiti Teknologi MARA Seremban Campus, Malaysia)

  • Nur Hani Syazwani Bakri

    (Faculty of Sports Science and Recreation, Universiti Teknologi MARA Seremban Campus, Malaysia)

  • Mohamad Firdaus Ahmad

    (Faculty of Sports Science and Recreation, Universiti Teknologi MARA Seremban Campus, Malaysia)

  • Muhammad Wafi A. Rahman

    (Faculty of Sports Science and Recreation, Universiti Teknologi MARA Seremban Campus, Malaysia)

  • Nur Syazwani Zulaikha Safwan

    (Faculty of Sports Science and Recreation, Universiti Teknologi MARA, Shah Alam, Malaysia)

  • Mohd Huzaimie Ahmad Kafrawi

    (Department of Business Management, Kolej Poly-Tech MARA Bangi, Malaysia)

Abstract

The purpose of this study was to examine the impact of employee mental health on job performance among 303 staff members (129 males, 174 females) at the Department of Education of Terengganu State. Mental health was measured using the Depression, Anxiety, and Stress Scale (DASS-21), while job performance was assessed with the Individual Work Performance Questionnaire (IWPQ). Descriptive statistics and Pearson correlation were applied. Findings revealed most employees had normal mental health, with the highest performance in task performance and the lowest in counterproductive behavior. However, mental health showed no significant impact on job performance (p > .05). This study contributes to organizational psychology by highlighting the need for preventive mental health support in sustaining employee well-being and performance.

Suggested Citation

  • Nurul Anis Najihah Mohd Jaffri & Nur Hani Syazwani Bakri & Mohamad Firdaus Ahmad & Muhammad Wafi A. Rahman & Nur Syazwani Zulaikha Safwan & Mohd Huzaimie Ahmad Kafrawi, 2025. "Employees’ Mental Health on Job Performance: A Study at Jabatan Pendidikan Negeri Terengganu (JPNT)," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(3s), pages 7623-7631, September.
    • Handle: RePEc:bcp:journl:v:9:y:2025:issue-3s:p:7623-7631
    as

    Download full text from publisher

    File URL: https://www.rsisinternational.org/journals/ijriss/Digital-Library/volume-9-issue-3s/7623-7631.pdf
    Download Restriction: no
    File URL: https://rsisinternational.org/journals/ijriss/articles/employees-mental-health-on-job-performance-a-study-at-jabatan-pendidikan-negeri-terengganu-jpnt/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Ivan Vratskikh & Raed Masadeh & Musa Al-Lozi & Mahmoud Maqableh, 2016. "The Impact of Emotional Intelligence on Job Performance via the Mediating Role of Job Satisfaction," International Journal of Business and Management, Canadian Center of Science and Education, vol. 11(2), pages 1-69, January.
    2. Ismail, Rahmah & Zainal Abidin, Syahida, . "Impact of workers’ competence on their performance in the Malaysian private service sector," Business and Economic Horizons (BEH), Prague Development Center (PRADEC), vol. 2(2), pages 1-12.
    3. Sophie Hennekam & Sarah Richard & François Grima, 2020. "Coping with mental health conditions at work and its impact on self-perceived job performance," Post-Print hal-03232767, HAL.
    4. Rahmah Ismail & Syahida Zainal Abidin, 2010. "Impact of workers’ competence on their performance in the Malaysian private service sector," Business and Economic Horizons (BEH), Prague Development Center, vol. 2(2), pages 25-36, July.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Tung-Hsien Wu & Shi-Ming Huang & Shaio Yan Huang & David C. Yen, 2017. "The effect of competencies, team problem-solving ability, and computer audit activity on internal audit performance," Information Systems Frontiers, Springer, vol. 19(5), pages 1133-1148, October.
    2. Tung-Hsien Wu & Shi-Ming Huang & Shaio Yan Huang & David C. Yen, 0. "The effect of competencies, team problem-solving ability, and computer audit activity on internal audit performance," Information Systems Frontiers, Springer, vol. 0, pages 1-16.
    3. Samir Ranjan Chatterjee & Cecil A.L. Pearson & Yi Liu, 2013. "Global Ambition and Human Resource Reorientation of Indian and Malaysian Managers: Some Indicative Empirical Evidence," Vision, , vol. 17(2), pages 105-117, June.
    4. Haneen Bisharat & Bader Obeidat & Ala'aldin Alrowwad & Ali Tarhini & Ibrahim Mukattash, 2016. "The Effect of Human Resource Management Practices on Organizational Commitment in Chain Pharmacies in Jordan," International Journal of Business and Management, Canadian Center of Science and Education, vol. 12(1), pages 1-50, December.
    5. Jianmin Sun & Muddassar Sarfraz & Larisa Ivascu & Kashif Iqbal & Athar Mansoor, 2022. "How Did Work-Related Depression, Anxiety, and Stress Hamper Healthcare Employee Performance during COVID-19? The Mediating Role of Job Burnout and Mental Health," IJERPH, MDPI, vol. 19(16), pages 1-18, August.
    6. Quiero, Paula Bao, 2025. ""Well, now they know": How mental illness identity management strategies influence leaders' responses," Junior Management Science (JUMS), Junior Management Science e. V., vol. 10(1), pages 176-200.
    7. Yasuhiro Kotera & Akihiko Ozaki & Hirotomo Miyatake & Chie Tsunetoshi & Yoshitaka Nishikawa & Makoto Kosaka & Tetsuya Tanimoto, 2022. "Qualitative Investigation into the Mental Health of Healthcare Workers in Japan during the COVID-19 Pandemic," IJERPH, MDPI, vol. 19(1), pages 1-14, January.
    8. Huwaida Al-Tarawneh & Ahmad Battah, 2018. "Emotional intelligence and its Relationship with Administrative Creativity among School Principals in Karak," Modern Applied Science, Canadian Center of Science and Education, vol. 12(10), pages 208-208, October.
    9. Rand Al-Dmour & Farah Hammdan & Hani Al-Dmour & Ala'aldin Alrowwad & Sufian Khwaldeh, 2017. "The Effect of Lifestyle on Online Purchasing Decision for Electronic Services: The Jordanian Flying E-Tickets Case," Asian Social Science, Canadian Center of Science and Education, vol. 13(11), pages 157-157, November.
    10. Muddassar Sarfraz & Xiangbo Ji & Muhammad Asghar & Larisa Ivascu & Ilknur Ozturk, 2022. "Signifying the Relationship between Fear of COVID-19, Psychological Concerns, Financial Concerns and Healthcare Employees Job Performance: A Mediated Model," IJERPH, MDPI, vol. 19(5), pages 1-24, February.
    11. Yussof, Ishak & Ismail, Rahmah & Osman, Zulkifly, 2011. "Workers’ Competency, Performance and Competitiveness in Malaysia’s Private Education Sector," Jurnal Ekonomi Malaysia, Faculty of Economics and Business, Universiti Kebangsaan Malaysia, vol. 45, pages 61-70.
    12. Jirjahn, Uwe & Mohrenweiser, Jens, 2025. "Management Practices, Workplace Health Promotion and Productivity," GLO Discussion Paper Series 1643, Global Labor Organization (GLO).
    13. Md Aktar Kamal & Rakib Hasan Anik, 2019. "Consequences of employees` perception towards their jobs: evidence from the leather industry of Bangladesh," Asian Journal of Empirical Research, Asian Economic and Social Society, vol. 9(11), pages 367-380, November.
    14. Sophie Hennekam & Kayla Follmer & Joy E Beatty, 2020. "The paradox of mental illness and employment: a person-job fit lens," Post-Print hal-03232758, HAL.
    15. Subhashini D & Shaju M, 2016. "Emotional Intelligence Has a Greater Impact on Job Performance of Employees – An Exploratory Study on Manufacturing Industries, Coimbatore, Tamil Nadu, India," International Journal of Business and Management, Canadian Center of Science and Education, vol. 11(12), pages 177-177, November.
    16. Sophie Hennekam & Sarah Richard & Mustafa Özbilgin, 2023. "How Social Structures Influence the Labour Market Participation of Individuals with Mental Illness: A Bourdieusian Perspective," Journal of Management Studies, Wiley Blackwell, vol. 60(1), pages 174-203, January.
    17. Siswoyo Haryono & Febry Rosady & Mohd Shamsuri MdSaad, 2018. "Effects of Emotional and Spiritual Intelligence on Job Performance among Temporary Nurses at Abdul Riva’i Regional General Hospital, Berau District, East Kalimantan Province, Indonesia," Management Issues in Healthcare System, EUROKD, vol. 4, pages 42-54.
    18. Yvonne Nichole Faller & Vanessa Peynenburg & Eric Tessier & David Thiessen & Heather D. Hadjistavropoulos, 2023. "Efficacy of an Online Workplace Mental Health Accommodations Psychoeducational Course: A Randomized Controlled Trial," IJERPH, MDPI, vol. 20(7), pages 1-17, March.
    19. Mohamed Mousa & Monowar Mahmood, 2023. "Mental Illness of Management Educators: Does Holding Multiple Academic Jobs Play a Role? A Qualitative Study," Public Organization Review, Springer, vol. 23(2), pages 647-665, June.
    20. R. Anggiwidya Garini & Muafi Muafi, 2023. "The effect of digital competence, work life balance and work stress towards service performance with moderation of emotional intelligence on employees of PT.X," International Journal of Business Ecosystem & Strategy (2687-2293), Bussecon International Academy, vol. 5(2), pages 01-11, April.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bcp:journl:v:9:y:2025:issue-3s:p:7623-7631. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Dr. Pawan Verma (email available below). General contact details of provider: https://rsisinternational.org/journals/ijriss/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.