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Leveraging WMS Barcode Technology for Enhanced Inventory Performance and Cost Efficiency

Author

Listed:
  • Nur Farizan Tarudin

    (Malaysia Institute of Transport (MITRANS), University Technology MARA (UiTM), 40450 Shah Alam, Selangor, Malaysia)

  • Azlin Abdul Latif

    (Faculty of Business and Management, University Technology MARA (UiTM), Kampus Puncak Alam, Selangor, Malaysia)

  • Muhammad Akmal Asyraaf Adlan

    (Faculty of Business and Management, University Technology MARA (UiTM), Kampus Puncak Alam, Selangor, Malaysia)

Abstract

In today’s competitive logistics environment, efficient inventory management is a cornerstone of operational success and cost efficiency. Manual systems, once reliant on physical labels and handwritten records, remain prone to errors, miscounts, and delays, which undermine productivity and customer satisfaction. This study investigates the adoption of Warehouse Management System (WMS) barcode technology at XYZ Company, which transitioned from a manual inventory system to a barcode-enabled framework to address inefficiencies in accuracy, speed, and cost control. The research evaluates whether barcode-enabled WMS can significantly enhance inventory visibility, operational productivity, and cost effectiveness. Data were collected through structured questionnaires administered to 60 warehouse employees directly involved in inventory operations, comparing the legacy manual system (LCat) with the newly implemented WMS barcode system. Secondary data from inventory records and warehouse reports were also analysed to validate the findings. Results show that processing time was the most critical factor influencing system effectiveness, with 70% of respondents reporting faster task completion through barcode scanning. The transition led to an 80% improvement in inventory accuracy, a 20% reduction in operating costs, and more efficient utilization of warehouse space. Additionally, enhanced inventory control minimized stock discrepancies, reduced labour-intensive tasks, and enabled employees to focus on higher-value activities. This research contributes to both theory and practice by demonstrating how digital transformation in inventory systems improves operational efficiency, strengthens customer trust, and supports long-term profitability. For practitioners, particularly in emerging markets with limited technological adoption, the study offers a practical blueprint for implementing barcode-enabled WMS to streamline warehouse processes. Overall, the findings underscore the strategic importance of WMS technology in achieving cost efficiency, real-time inventory visibility, and sustainable logistics performance.

Suggested Citation

  • Nur Farizan Tarudin & Azlin Abdul Latif & Muhammad Akmal Asyraaf Adlan, 2025. "Leveraging WMS Barcode Technology for Enhanced Inventory Performance and Cost Efficiency," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(14), pages 2155-2165, September.
    • Handle: RePEc:bcp:journl:v:9:y:2025:issue-14:p:2155-2165
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    References listed on IDEAS

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    1. Kamble, Sachin S. & Gunasekaran, Angappa & Gawankar, Shradha A., 2020. "Achieving sustainable performance in a data-driven agriculture supply chain: A review for research and applications," International Journal of Production Economics, Elsevier, vol. 219(C), pages 179-194.
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