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Dynamic Capabilities and Performance of Telecommunication Companies in Kenya

Author

Listed:
  • Flavian Omungu

    (Jomo Kenyatta University of Agriculture & Technology)

  • Dr. Stanley Kavale

    (Department of Entrepreneurship & Business, the Open University of Kenya)

Abstract

The purpose of the study was to assess the effect of dynamic capabilities on organizational performance of telecommunication firms in Mombasa County. The study specific objectives are to determine the effect of sensing capabilities, innovation, reconfiguration capabilities and integration capability on organizational performance. The study is anchored on organizational learning theory, dynamic capabilities theory, performance maximization theory and resource based view. The target population was 37 network facilities providers in Kenya. The study results showed that sensing capability, seizing capability, innovation capability and reconfiguration capability positively and significantly affect the performance of telecommunication companies in Kenya. The study recommends that telecommunication firms should improve their sensing capability, seizing capability, innovation capability and reconfiguration capability so as to increase the performance of telecommunication firms in Kenya.

Suggested Citation

  • Flavian Omungu & Dr. Stanley Kavale, 2025. "Dynamic Capabilities and Performance of Telecommunication Companies in Kenya," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(2), pages 134-149, February.
    • Handle: RePEc:bcp:journl:v:9:y:2025:i:2:p:134-149
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    References listed on IDEAS

    as
    1. Mahmoud Abou Kamar & Omaima Munawar Albadry & Samar Sheikhelsouk & Mohammed Hasan Ali Al-Abyadh & Omar Alsetoohy, 2023. "Dynamic Capabilities Influence on the Operational Performance of Hotel Food Supply Chains: A Mediation-Moderation Model," Sustainability, MDPI, vol. 15(18), pages 1-21, September.
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    6. Nieves Arranz & Marta Arroyabe & Jun Li & Juan Carlos Fernandez de Arroyabe, 2020. "Innovation as a driver of eco‐innovation in the firm: An approach from the dynamic capabilities theory," Business Strategy and the Environment, Wiley Blackwell, vol. 29(3), pages 1494-1503, March.
    7. Hotlan Siagian & Zeplin Jiwa Husada Tarigan & Ferry Jie, 2021. "Supply Chain Integration Enables Resilience, Flexibility, and Innovation to Improve Business Performance in COVID-19 Era," Sustainability, MDPI, vol. 13(9), pages 1-19, April.
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