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“Employees’ Satisfaction in Using the HRMIS: A Study within the DENR Offices in the Province of Iloiloâ€

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  • MOY, Sergia Mie G

    (Northern Iloilo State University College of Management - Graduate Program)

  • Dr. June Rey Sulatra

    (Northern Iloilo State University College of Management - Graduate Program)

Abstract

This study explores employee satisfaction with the Human Resource Management Information System (HRMIS) implemented at the Department of Environment and Natural Resources (DENR) in Iloilo Province. Employing a descriptive research design and a census of 320 employees, the research assessed satisfaction across four dimensions: system usability, efficiency and accuracy, support and training, and overall impact. Data were gathered through a validated Likert-scale survey and analyzed using descriptive statistics. Findings revealed neutral satisfaction levels across all domains, with mean scores ranging from 3.05 to 3.11, indicating a functional yet under-optimized system. Variability in responses suggests disparities in digital literacy, infrastructure access, and training adequacy. These results align with the Technology Acceptance Model (Venkatesh & Davis, 2000), which emphasizes perceived usefulness and ease of use as key determinants of user satisfaction. The study recommends enhancing user-centered design, standardizing HR workflows, expanding training programs, and institutionalizing feedback mechanisms. By addressing these areas, DENR Iloilo can elevate HRMIS from a basic administrative platform to a strategic tool for public sector innovation and employee empowerment.

Suggested Citation

  • MOY, Sergia Mie G & Dr. June Rey Sulatra, 2026. "“Employees’ Satisfaction in Using the HRMIS: A Study within the DENR Offices in the Province of Iloiloâ€," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 10(2), pages 1445-1449, February.
    • Handle: RePEc:bcp:journl:v:10:y:2026:i:2:p:1445-1449
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    References listed on IDEAS

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    1. Anthony R. Hendrickson, 2003. "Human Resource Information Systems: Backbone Technology of Contemporary Human Resources," Journal of Labor Research, Transaction Publishers, vol. 24(3), pages 382-394, July.
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