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Performance Management in Public Institutions: An Overall Evaluation

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  • Özlem Sökmen Gürçam

    (Iğdır Üniversitesi)

  • Rabia Ceren Tekin Rabia Ceren Tekin

    (Afyon Kocatepe University)

Abstract

Performance management is a process that is directly related to the performance of employees. However, performance management is not only an issue for employees but also an important issue for employers. Because both employees and employers should be trained in performance management so that this process can be implemented in the best possible way. If necessary, the employer must also be able to reward the employee, such as a bonus or salary increase, based on performance. It is thought that private institutions and organizations are more successful in performance management system than public institutions. Here too, it is seen that in public institutions the activities and the services offered are not known precisely and there is no purpose of profit. However, today, public institutions also attach importance to performance management. This study primarily focuses on the definition of performance management, its purpose, its benefits and processes, and its conceptual framework. Then, performance management in public institutions, the benefits of performance management in public institutions, the processes of performance management and limitations of performance management in public institutions are explained

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Handle: RePEc:bau:ijabms:v:2:y:2017:i:2:id:250
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