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Relationship of Total Quality Management with Knowledge Management and Organizational Culture

Author

Listed:
  • Muhammad Adnan Maqbool

    (PhD Scholar, Institute of Education and Research, University of the Punjab, Lahore, Punjab, Pakistan.)

  • Mahr Muhammad Saeed Akhtar

    (Chairperson, Department of Educational Research and Evaluation, University of the Punjab, Lahore, Punjab, Pakistan.)

Abstract

The study is an empirical exploration into TQM practices in Pakistani higher education with a focus on determining relationship between the variables: Knowledge Management (KM) and Organizational Culture (OC) in the context of higher education in Pakistan. It employed a quantitative paradigm to the investigation with correlational design. All the university teachers comprised the population of this study. Six public sector universities of Punjab were randomly selected. The results of the analysis showed all the three variables summed mean as 3.41, 3.3, 3.5 respectively all indicating a minor level of the presence of the TQM practices. OC showed relatively higher favorable response. The inferential statistics revealed that the relationship between OC and KM was positive, moderate and statistically significant (r=.491, p

Suggested Citation

  • Muhammad Adnan Maqbool & Mahr Muhammad Saeed Akhtar, 2020. "Relationship of Total Quality Management with Knowledge Management and Organizational Culture," Global Economics Review, Humanity Only, vol. 5(1), pages 207-220, March.
    • Handle: RePEc:aaw:journl:v:5:y:2020:i:1:p:207-220
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    References listed on IDEAS

    as
    1. Rajagopal, 2014. "Organizations and Innovation," Palgrave Macmillan Books, in: Architecting Enterprise, chapter 3, pages 58-86, Palgrave Macmillan.
    2. Tari, Juan Jose & Molina, Jose Francisco & Castejon, Juan Luis, 2007. "The relationship between quality management practices and their effects on quality outcomes," European Journal of Operational Research, Elsevier, vol. 183(2), pages 483-501, December.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    Knowledge Management; Organizational Culture; TQM; Higher Education;
    All these keywords.

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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