Bibliometric Insights into Crisis Management: A Review of Key Literature

[Purpose] The study explores the current situation of crisis management research and future directions through a comprehensive visual analysis by using VOSviewer. [Design/methodology/approach] To achieve our study’s objective, we retrieved published papers from the Scopus Database covering 1995 to 2022, resulting in 1853 publications. The study used bibliometric indicators to analyze the publications and conducted co-authorship and co-occurrence analyses to identify the main research strengths and topics in crisis management. [Findings] The findings provide insight into the seven crucial facets of the crisis management environment, including methodology, developed, emerging, and developing countries, governance and SMEs, public policy and relations, crisis response, COVID-19 response, and risk communication and knowledge management. The findings also identify current research trends such as urban resilience, crisis communication, sustainability, climate change, mental health, and future hotspot areas such as family business, organizational resilience, lockdown, COVID-19 crisis, and digitalization in crisis management. [Novelty] This research introduces insights into the crisis management literature by identifying research gaps and submitting new arrangements for emerging hotspots’ future keywords. It employs a rigorous methodology that offers a robust analysis of the crisis management literature. Crisis management research explores key areas, research trends, and future perspectives, revealing the application of decision-making principles. Rigorously using decision science, the study provides valuable insights and improves understanding of crisis management literature.