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Benchmarking and incentive regulation of quality of service: an application to the UK electricity distribution networks

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Cited by:

  1. Christian Growitsch & Tooraj Jamasb & Michael Pollitt, 2009. "Quality of service, efficiency and scale in network industries: an analysis of European electricity distribution," Applied Economics, Taylor & Francis Journals, vol. 41(20), pages 2555-2570.
  2. Ajayi, Victor & Anaya, Karim & Pollitt, Michael, 2022. "Incentive regulation, productivity growth and environmental effects: the case of electricity networks in Great Britain," Energy Economics, Elsevier, vol. 115(C).
  3. William Yu & Tooraj Jamasb & Michael Pollitt, 2008. "Does Weather Explain the Cost and Quality? An Analysis of UK Electricity Distribution Companies," Working Papers EPRG 0827, Energy Policy Research Group, Cambridge Judge Business School, University of Cambridge.
  4. Konstantinos Petridis, 2022. "Spatio-temporal efficiency measurement under undesirable outputs using multi-objective programming: a GAMS representation," Annals of Operations Research, Springer, vol. 311(2), pages 1183-1202, April.
  5. Orea, Luis & Growitsch, Christian & Jamasb, Tooraj, 2012. "Using Supervised Environmental Composites in Production and Efficiency Analyses: An Application to Norwegian Electricity Networks," EWI Working Papers 2012-18, Energiewirtschaftliches Institut an der Universitaet zu Koeln (EWI).
  6. Aldea, Anamaria & Ciobanu, Anamaria & Stancu, Ion, 2012. "The Renewable Energy Development: A Nonparametric Efficiency Analysis," Journal for Economic Forecasting, Institute for Economic Forecasting, vol. 0(1), pages 5-19, March.
  7. Pablo Argüelles & Luis Orea, 2021. "Managing power supply interruptions: a bottom-up spatial (frontier) model with an application to a Spanish electricity network," Empirical Economics, Springer, vol. 60(6), pages 2867-2896, June.
  8. Jorge E. Galán & Michael G. Pollitt, 2014. "Inefficiency persistence and heterogeneity in Colombian electricity distribution utilities," Cambridge Working Papers in Economics 1423, Faculty of Economics, University of Cambridge.
  9. Rahmatallah Poudineh and Tooraj Jamasb, 2015. "A New Perspective: Investment and Efficiency under Incentive Regulation," The Energy Journal, International Association for Energy Economics, vol. 0(Number 4).
  10. Paul L. Joskow, 2014. "Incentive Regulation in Theory and Practice: Electricity Distribution and Transmission Networks," NBER Chapters, in: Economic Regulation and Its Reform: What Have We Learned?, pages 291-344, National Bureau of Economic Research, Inc.
  11. Li, Hong-Zhou & Kopsakangas-Savolainen, Maria & Xiao, Xing-Zhi & Lau, Sim-Yee, 2017. "Have regulatory reforms improved the efficiency levels of the Japanese electricity distribution sector? A cost metafrontier-based analysis," Energy Policy, Elsevier, vol. 108(C), pages 606-616.
  12. San Cristóbal, José Ramón, 2011. "A multi criteria data envelopment analysis model to evaluate the efficiency of the Renewable Energy technologies," Renewable Energy, Elsevier, vol. 36(10), pages 2742-2746.
  13. Bolton, Ronan & Foxon, Timothy J., 2015. "Infrastructure transformation as a socio-technical process — Implications for the governance of energy distribution networks in the UK," Technological Forecasting and Social Change, Elsevier, vol. 90(PB), pages 538-550.
  14. Sueyoshi, Toshiyuki & Yuan, Yan & Goto, Mika, 2017. "A literature study for DEA applied to energy and environment," Energy Economics, Elsevier, vol. 62(C), pages 104-124.
  15. Jann T. Keller & Gerard H. Kuper & Machiel Mulder, 2020. "Competition under revenue-cap regulation with efficiency benchmarking: tariff related incentives for gas transmission system operators in merged markets," Journal of Regulatory Economics, Springer, vol. 58(2), pages 141-165, December.
  16. Azadeh, A. & Ghaderi, S.F. & Omrani, H., 2009. "A deterministic approach for performance assessment and optimization of power distribution units in Iran," Energy Policy, Elsevier, vol. 37(1), pages 274-280, January.
  17. Deng, Na-Qian & Liu, Li-Qiu & Deng, Ying-Zhi, 2018. "Estimating the effects of restructuring on the technical and service-quality efficiency of electricity companies in China," Utilities Policy, Elsevier, vol. 50(C), pages 91-100.
  18. Jamasb, Tooraj & Orea, Luis & Pollitt, Michael, 2012. "Estimating the marginal cost of quality improvements: The case of the UK electricity distribution companies," Energy Economics, Elsevier, vol. 34(5), pages 1498-1506.
  19. Haney, Aoife Brophy & Pollitt, Michael G., 2009. "Efficiency analysis of energy networks: An international survey of regulators," Energy Policy, Elsevier, vol. 37(12), pages 5814-5830, December.
  20. Jamasb, Tooraj & Pollitt, Michael, 2007. "Incentive regulation of electricity distribution networks: Lessons of experience from Britain," Energy Policy, Elsevier, vol. 35(12), pages 6163-6187, December.
  21. Jian Chang & Wanhua Li & Yaodong Zhou & Peng Zhang & Hengxin Zhang, 2022. "Impact of Public Service Quality on the Efficiency of the Water Industry: Evidence from 147 Cities in China," Sustainability, MDPI, vol. 14(22), pages 1-17, November.
  22. Pavala Malar Kannan & Govindan Marthandan & Rathimala Kannan, 2021. "Modelling Efficiency of Electric Utilities Using Three Stage Virtual Frontier Data Envelopment Analysis with Variable Selection by Loads Method," Energies, MDPI, vol. 14(12), pages 1-21, June.
  23. Cayir Ervural, Beyzanur & Zaim, Selim & Delen, Dursun, 2018. "A two-stage analytical approach to assess sustainable energy efficiency," Energy, Elsevier, vol. 164(C), pages 822-836.
  24. Nepal, Rabindra & Jamasb, Tooraj, 2015. "Incentive regulation and utility benchmarking for electricity network security," Economic Analysis and Policy, Elsevier, vol. 48(C), pages 117-127.
  25. Angel Arcos-Vargas & Fernando Núñez & Juan Antonio Ballesteros, 2017. "Quality, remuneration and regulatory framework: some evidence on the European electricity distribution," Journal of Regulatory Economics, Springer, vol. 51(1), pages 98-118, February.
  26. Rahmatallah Poudineh & Tooraj Jamasb, 2013. "Investment and Efficiency under Incentive Regulation: The Case of the Norwegian Electricity Distribution Networks," Cambridge Working Papers in Economics 1310, Faculty of Economics, University of Cambridge.
  27. Victor Ajayi & Michael Pollitt, 2022. "Changing times - Incentive regulation, corporate reorganisations, and productivity in Great Britain’s gas networks," Working Papers 023, The Productivity Institute.
  28. Humberto Brea-Solis & Sergio Perelman & David Saal, 2017. "Regulatory incentives to water losses reduction: the case of England and Wales," Journal of Productivity Analysis, Springer, vol. 47(3), pages 259-276, June.
  29. Kanghwa Choi & DonHee Lee & David Olson, 2015. "Service quality and productivity in the U.S. airline industry: a service quality-adjusted DEA model," Service Business, Springer;Pan-Pacific Business Association, vol. 9(1), pages 137-160, March.
  30. Antti Saastamoinen, 2015. "Heteroscedasticity Or Production Risk? A Synthetic View," Journal of Economic Surveys, Wiley Blackwell, vol. 29(3), pages 459-478, July.
  31. Chen, Hao & Chen, Xi & Niu, Jinye & Xiang, Mengyu & He, Weijun & Küfeoğlu, Sinan, 2021. "Estimating the marginal cost of reducing power outage durations in China: A parametric distance function approach," Energy Policy, Elsevier, vol. 155(C).
  32. Coelli, Tim J. & Gautier, Axel & Perelman, Sergio & Saplacan-Pop, Roxana, 2013. "Estimating the cost of improving quality in electricity distribution: A parametric distance function approach," Energy Policy, Elsevier, vol. 53(C), pages 287-297.
  33. Lin, Chen, 2005. "Service quality and prospects for benchmarking: Evidence from the Peru water sector," Utilities Policy, Elsevier, vol. 13(3), pages 230-239, September.
  34. Zakaria, Muhammad & Noureen, Rabia, 2016. "Benchmarking and regulation of power distribution companies in Pakistan," Renewable and Sustainable Energy Reviews, Elsevier, vol. 58(C), pages 1095-1099.
  35. Llorca, Manuel & Orea, Luis & Pollitt, Michael G., 2016. "Efficiency and environmental factors in the US electricity transmission industry," Energy Economics, Elsevier, vol. 55(C), pages 234-246.
  36. Jamasb, Tooraj & Pollitt, Michael, 2008. "Reference models and incentive regulation of electricity distribution networks: An evaluation of Sweden's Network Performance Assessment Model (NPAM)," Energy Policy, Elsevier, vol. 36(5), pages 1788-1801, May.
  37. Núñez, F. & Arcos-Vargas, A. & Villa, G., 2020. "Efficiency benchmarking and remuneration of Spanish electricity distribution companies," Utilities Policy, Elsevier, vol. 67(C).
  38. Elvira Silva & Pedro Macedo & Isabel Soares, 2019. "Maximum entropy: a stochastic frontier approach for electricity distribution regulation," Journal of Regulatory Economics, Springer, vol. 55(3), pages 237-257, June.
  39. Castro, Rui & Faias, Sérgio & Esteves, Jorge, 2016. "The cost of electricity interruptions in Portugal: Valuing lost load by applying the production-function approach," Utilities Policy, Elsevier, vol. 40(C), pages 48-57.
  40. Yuan, Peng & Pu, Yuran & Liu, Chang, 2021. "Improving electricity supply reliability in China: Cost and incentive regulation," Energy, Elsevier, vol. 237(C).
  41. Yauheniya Varabyova & Jonas Schreyögg, 2018. "Integrating quality into the nonparametric analysis of efficiency: a simulation comparison of popular methods," Annals of Operations Research, Springer, vol. 261(1), pages 365-392, February.
  42. Dominik Schober, 2013. "Refinancing under Yardstick Regulation with Investment Cycles–The Case of Long-Lived Electricity Network Assets," EWL Working Papers 1321, University of Duisburg-Essen, Chair for Management Science and Energy Economics, revised Jun 2013.
  43. Soroush, Golnoush & Cambini, Carlo & Jamasb, Tooraj & Llorca, Manuel, 2021. "Network utilities performance and institutional quality: Evidence from the Italian electricity sector," Energy Economics, Elsevier, vol. 96(C).
  44. Yu, William & Jamasb, Tooraj & Pollitt, Michael, 2009. "Does weather explain cost and quality performance? An analysis of UK electricity distribution companies," Energy Policy, Elsevier, vol. 37(11), pages 4177-4188, November.
  45. S P Santos & C A F Amado & J R Rosado, 2011. "Formative evaluation of electricity distribution utilities using data envelopment analysis," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 62(7), pages 1298-1319, July.
  46. Michael Schmidthaler & Jed Cohen & Johannes Reichl & Stefan Schmidinger, 2015. "The effects of network regulation on electricity supply security: a European analysis," Journal of Regulatory Economics, Springer, vol. 48(3), pages 285-316, December.
  47. Antonio Estache & Sergio Perelman & Lourdes Trujillo, 2007. "Measuring Quantity‐Quality Trade‐Offs In Regulation: The Brazilian Freight Railways Case," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 78(1), pages 1-20, March.
  48. H. Örkcü & Mehmet Ünsal & Hasan Bal, 2015. "A modification of a mixed integer linear programming (MILP) model to avoid the computational complexity," Annals of Operations Research, Springer, vol. 235(1), pages 599-623, December.
  49. Dimitri Dimitropoulos and Adonis Yatchew, 2017. "Is Productivity Growth in Electricity Distribution Negative? An Empirical Analysis Using Ontario Data," The Energy Journal, International Association for Energy Economics, vol. 0(Number 2).
  50. Ovaere, Marten, 2023. "Cost-efficiency and quality regulation of energy network utilities," Energy Economics, Elsevier, vol. 120(C).
  51. Galán, Jorge E. & Pollitt, Michael G., 2014. "Inefficiency persistence and heterogeneity in Colombian electricity utilities," Energy Economics, Elsevier, vol. 46(C), pages 31-44.
  52. Jean-Michel Glachant, 2012. "Regulating Networks in the New Economy," Review of Economics and Institutions, Università di Perugia, vol. 3(1).
  53. She, Zhen-Yu & Meng, Gang & Xie, Bai-Chen & O'Neill, Eoghan, 2020. "The effectiveness of the unbundling reform in China’s power system from a dynamic efficiency perspective," Applied Energy, Elsevier, vol. 264(C).
  54. Eckermann, Simon & Coelli, Tim, 2013. "Including quality attributes in efficiency measures consistent with net benefit: Creating incentives for evidence based medicine in practice," Social Science & Medicine, Elsevier, vol. 76(C), pages 159-168.
  55. Tahvanainen, Kaisa & Honkapuro, Samuli & Partanen, Jarmo & Viljainen, Satu, 2012. "Experiences of modern rate of return regulation in Finland," Utilities Policy, Elsevier, vol. 21(C), pages 32-39.
  56. Anaya, Karim L. & Pollitt, Michael G., 2017. "Using stochastic frontier analysis to measure the impact of weather on the efficiency of electricity distribution businesses in developing economies," European Journal of Operational Research, Elsevier, vol. 263(3), pages 1078-1094.
  57. Romano, Teresa & Cambini, Carlo & Fumagalli, Elena & Rondi, Laura, 2022. "Setting network tariffs with heterogeneous firms: The case of natural gas distribution," European Journal of Operational Research, Elsevier, vol. 297(1), pages 280-290.
  58. Richard Meade & Magnus Soderberg, 2017. "Welfare-Maximising Investors? – Utility Firm Performance with Heterogeneous Quality Preferences and Endogenous Ownership," Working Papers 2017-09, Auckland University of Technology, Department of Economics.
  59. Silvestre, Bruno & Hall, Jeremy & Matos, Stelvia & Figueira, Luiz Augusto, 2010. "Privatization of electricity distribution in the Northeast of Brazil: The good, the bad, the ugly or the naïve?," Energy Policy, Elsevier, vol. 38(11), pages 7001-7013, November.
  60. Sadjadi, S.J. & Omrani, H., 2008. "Data envelopment analysis with uncertain data: An application for Iranian electricity distribution companies," Energy Policy, Elsevier, vol. 36(11), pages 4247-4254, November.
  61. da Silva, Aline Veronese & Costa, Marcelo Azevedo & Lopes, Ana Lúcia Miranda & do Carmo, Gabriela Miranda, 2019. "A close look at second stage data envelopment analysis using compound error models and the Tobit model," Socio-Economic Planning Sciences, Elsevier, vol. 65(C), pages 111-126.
  62. Mirza, Faisal Mehmood & Mushtaq, Iqra, 2022. "Estimating the marginal cost of improving services quality in electricity distribution utilities of Pakistan," Energy Policy, Elsevier, vol. 167(C).
  63. Yao, Xin & Huang, Ruting & Du, Kerui, 2019. "The impacts of market power on power grid efficiency: Evidence from China," China Economic Review, Elsevier, vol. 55(C), pages 99-110.
  64. Thomas WEYMAN-JONES & Júlia Mendonça BOUCINHA & Catarina Féteira INÁCIO, 2010. "Quality of Supply and Efficiency: An Analysis of Portuguese Electricity Distribution Networks," Sosyoekonomi Journal, Sosyoekonomi Society, issue 2010-EN.
  65. Barbosa, Ailson de Souza & Shayani, Rafael Amaral & Oliveira, Marco Aurélio Gonçalves de, 2018. "A multi-criteria decision analysis method for regulatory evaluation of electricity distribution service quality," Utilities Policy, Elsevier, vol. 53(C), pages 38-48.
  66. Nykamp, Stefan & Andor, Mark & Hurink, Johann L., 2012. "‘Standard’ incentive regulation hinders the integration of renewable energy generation," Energy Policy, Elsevier, vol. 47(C), pages 222-237.
  67. Abate, Megersa & Lijesen, Mark & Pels, Eric & Roelevelt, Adriaan, 2013. "The impact of reliability on the productivity of railroad companies," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 51(C), pages 41-49.
  68. Laurie Buys & Desley Vine & Gerard Ledwich & John Bell & Kerrie Mengersen & Peter Morris & Jim Lewis, 2015. "A Framework for Understanding and Generating Integrated Solutions for Residential Peak Energy Demand," PLOS ONE, Public Library of Science, vol. 10(3), pages 1-20, March.
  69. Schober, Dominik & Weber, Christoph, 2015. "Refinancing under yardstick regulation with investment cycles: The case of long-lived electricity network assets," ZEW Discussion Papers 15-065, ZEW - Leibniz Centre for European Economic Research.
  70. Huang, Yi-Ju & Chen, Ku-Hsieh & Yang, Chih-Hai, 2010. "Cost efficiency and optimal scale of electricity distribution firms in Taiwan: An application of metafrontier analysis," Energy Economics, Elsevier, vol. 32(1), pages 15-23, January.
  71. Hartmann, Patrick & Apaolaza Ibanez, Vanessa, 2007. "Managing customer loyalty in liberalized residential energy markets: The impact of energy branding," Energy Policy, Elsevier, vol. 35(4), pages 2661-2672, April.
  72. Poudineh, Rahmatallah & Jamasb, Tooraj, 2016. "Determinants of investment under incentive regulation: The case of the Norwegian electricity distribution networks," Energy Economics, Elsevier, vol. 53(C), pages 193-202.
  73. Saastamoinen, Antti & Bjørndal, Endre & Bjørndal, Mette, 2017. "Specification of merger gains in the Norwegian electricity distribution industry," Energy Policy, Elsevier, vol. 102(C), pages 96-107.
  74. Aliheidari Bioki , Tahereh & Khademi Zare , Hasan & Hasanzadeh , Ali, 2013. "The New Method for Credit Customer Selecting by Integration of A2 and Data Envelopment Analysis (A2_DEA)," Journal of Money and Economy, Monetary and Banking Research Institute, Central Bank of the Islamic Republic of Iran, vol. 8(2), pages 125-162, April.
  75. Astrid Cullmann & Christian Hirschhausen, 2008. "Efficiency analysis of East European electricity distribution in transition: legacy of the past?," Journal of Productivity Analysis, Springer, vol. 29(2), pages 155-167, April.
  76. Barnabé Walheer, 2020. "Output, input, and undesirable output interconnections in data envelopment analysis: convexity and returns-to-scale," Annals of Operations Research, Springer, vol. 284(1), pages 447-467, January.
  77. Chen Lin & Sanford Berg, 2008. "Incorporating Service Quality into Yardstick Regulation: An Application to the Peru Water Sector," Review of Industrial Organization, Springer;The Industrial Organization Society, vol. 32(1), pages 53-75, February.
  78. Ogunrinde, Olawale & Shittu, Ekundayo, 2023. "Efficiency and productivity of renewable energy technologies: Evidence from U.S. investor-owned utilities across regional markets," Utilities Policy, Elsevier, vol. 82(C).
  79. Ertürk, Mehmet & Türüt-AsIk, Serap, 2011. "Efficiency analysis of Turkish natural gas distribution companies by using data envelopment analysis method," Energy Policy, Elsevier, vol. 39(3), pages 1426-1438, March.
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  81. Philipp Geymueller, 2009. "Static versus dynamic DEA in electricity regulation: the case of US transmission system operators," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 17(4), pages 397-413, December.
  82. Patyal, Vishal Singh & Kumar, Ravi & Lamba, Kuldeep & Maheshwari, Sunil, 2023. "Performance evaluation of Indian electricity distribution companies: An integrated DEA-IRP-TOPSIS approach," Energy Economics, Elsevier, vol. 124(C).
  83. Anna Ter-Martirosyan & John Kwoka, 2010. "Incentive regulation, service quality, and standards in U.S. electricity distribution," Journal of Regulatory Economics, Springer, vol. 38(3), pages 258-273, December.
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  85. Henriques, Alda A. & Camanho, Ana S. & Amorim, Pedro & Silva, Jaime G., 2020. "Performance benchmarking using composite indicators to support regulation of the Portuguese wastewater sector," Utilities Policy, Elsevier, vol. 66(C).
  86. Meade, Richard & Söderberg, Magnus, 2020. "Is welfare higher when utilities are owned by customers instead of investors? Evidence from electricity distribution in New Zealand," Energy Economics, Elsevier, vol. 86(C).
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  90. Lampe, Hannes W. & Hilgers, Dennis, 2015. "Trajectories of efficiency measurement: A bibliometric analysis of DEA and SFA," European Journal of Operational Research, Elsevier, vol. 240(1), pages 1-21.
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  96. Arcos-Vargas, A. & Núñez-Hernández, F. & Villa-Caro, Gabriel, 2017. "A DEA analysis of electricity distribution in Spain: An industrial policy recommendation," Energy Policy, Elsevier, vol. 102(C), pages 583-592.
  97. Meletiou, Alexis & Cambini, Carlo & Masera, Marcelo, 2018. "Regulatory and ownership determinants of unbundling regime choice for European electricity transmission utilities," Utilities Policy, Elsevier, vol. 50(C), pages 13-25.
  98. Fumagalli, Elena & Garrone, Paola & Grilli, Luca, 2007. "Service quality in the electricity industry: The role of privatization and managerial behavior," Energy Policy, Elsevier, vol. 35(12), pages 6212-6224, December.
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  100. Reichl, Johannes & Kollmann, Andrea & Tichler, Robert & Schneider, Friedrich, 2008. "The importance of incorporating reliability of supply criteria in a regulatory system of electricity distribution: An empirical analysis for Austria," Energy Policy, Elsevier, vol. 36(10), pages 3862-3871, October.
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  102. Mahdiloo, Mahdi & Ngwenyama, Ojelanki & Scheepers, Rens & Tamaddoni, Ali, 2018. "Managing emissions allowances of electricity producers to maximize CO2 abatement: DEA models for analyzing emissions and allocating emissions allowances," International Journal of Production Economics, Elsevier, vol. 205(C), pages 244-255.
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  107. Saastamoinen, Antti & Kuosmanen, Timo, 2016. "Quality frontier of electricity distribution: Supply security, best practices, and underground cabling in Finland," Energy Economics, Elsevier, vol. 53(C), pages 281-292.
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