Workplace Performance, Worker Commitment and Loyalty
AbstractUsing matched employer-employee level data drawn from the 2004 UK Workplace and Employee Relations Survey, we explore the determinants of a measure of worker commitment and loyalty (CLI) and whether CLI influences workplace performance. Factors influencing employee commitment and loyalty include age and gender, whilst workplace level characteristics of importance include human resource practices. With respect to the effects of employee commitment and loyalty upon the workplace, higher CLI is associated with enhanced workplace performance. Our findings that workplace human resources influence CLI suggest that employers may be able to exert some influence over the commitment and loyalty of its workforce, which, in turn, may affect workplace performance.
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Bibliographic InfoPaper provided by Institute for the Study of Labor (IZA) in its series IZA Discussion Papers with number 5447.
Length: 35 pages
Date of creation: Jan 2011
Date of revision:
Publication status: published in: Journal of Economics and Management Strategy, 2011, 20 (3), 925-955
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Other versions of this item:
- Sarah Brown & Jolian McHardy & Robert McNabb & Karl Taylor, 2011. "Workplace Performance, Worker Commitment, and Loyalty," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 20(3), pages 925-955, 09.
- J20 - Labor and Demographic Economics - - Demand and Supply of Labor - - - General
- J50 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining - - - General
This paper has been announced in the following NEP Reports:
- NEP-ALL-2011-02-05 (All new papers)
- NEP-BEC-2011-02-05 (Business Economics)
- NEP-EFF-2011-02-05 (Efficiency & Productivity)
- NEP-HRM-2011-02-05 (Human Capital & Human Resource Management)
- NEP-LAB-2011-02-05 (Labour Economics)
- NEP-MIC-2011-02-05 (Microeconomics)
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- Siebert, W. Stanley & Peng, Fei & Maimaiti, Yasheng, 2011. "HRM Practices and Performance of Family-Run Workplaces: Evidence from the 2004 WERS," IZA Discussion Papers 5899, Institute for the Study of Labor (IZA).
- Agnès Festré & Pierre Garrouste, 2014. "Do People Stand by their Commitments? Evidence from Classroom Experiments," GREDEG Working Papers 2014-03, Groupe de REcherche en Droit, Économie, Gestion (GREDEG CNRS), University of Nice Sophia Antipolis.
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