This paper explains why a principal may demand too much paperwork from a subordinate: Due to limited liability and moral hazard a principal is unable to appropriate all rents. Internal paperwork allows a more accurate monitoring of the agent and enables the principal to appropriate a larger part of the agent's rent. In her decision the principal disregards the agent's cost increase of more internal paperwork. Consequently, the requested amount of internal paperwork may be too high from both the agent's personal point of view and the organization as a whole.
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Paper provided by Departmental Working Papers in its series Papers with number
021.
Roland Strausz, 2004.
"Buried in Paperwork: Excessive Reporting in Organizations,"
Discussion Papers
27, SFB/TR 15 Governance and the Efficiency of Economic Systems, Free University of Berlin, Humboldt University of Berlin, University of Bonn, University of Mannheim, University of Munich.
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Find related papers by JEL classification: D82 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Asymmetric and Private Information L23 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Organization of Production
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Roland Strausz, 2005.
"Timing of Verification Procedures: Monitoring versus Auditing,"
Discussion Papers
33, SFB/TR 15 Governance and the Efficiency of Economic Systems, Free University of Berlin, Humboldt University of Berlin, University of Bonn, University of Mannheim, University of Munich.
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