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Last-mile delivery concepts: a survey from an operational research perspective

Author

Listed:
  • Nils Boysen

    (Friedrich-Schiller-Universität Jena)

  • Stefan Fedtke

    (Friedrich-Schiller-Universität Jena)

  • Stefan Schwerdfeger

    (Friedrich-Schiller-Universität Jena
    Friedrich-Schiller-Universität Jena)

Abstract

In the wake of e-commerce and its successful diffusion in most commercial activities, last-mile distribution causes more and more trouble in urban areas all around the globe. Growing parcel volumes to be delivered toward customer homes increase the number of delivery vans entering the city centers and thus add to congestion, pollution, and negative health impact. Therefore, it is anything but surprising that in recent years many novel delivery concepts on the last mile have been innovated. Among the most prominent are unmanned aerial vehicles (drones) and autonomous delivery robots taking over parcel delivery. This paper surveys established and novel last-mile concepts and puts special emphasis on the decision problems to be solved when setting up and operating each concept. To do so, we systematically record the alternative delivery concepts in a compact notation scheme, discuss the most important decision problems, and survey existing research on operations research methods solving these problems. Furthermore, we elaborate promising future research avenues.

Suggested Citation

  • Nils Boysen & Stefan Fedtke & Stefan Schwerdfeger, 2021. "Last-mile delivery concepts: a survey from an operational research perspective," OR Spectrum: Quantitative Approaches in Management, Springer;Gesellschaft für Operations Research e.V., vol. 43(1), pages 1-58, March.
    • Handle: RePEc:spr:orspec:v:43:y:2021:i:1:d:10.1007_s00291-020-00607-8
    DOI: 10.1007/s00291-020-00607-8
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    14. Tássia Faria de Assis & Victor Hugo Souza de Abreu & Mariane Gonzalez da Costa & Marcio de Almeida D’Agosto, 2022. "Methodology for Prioritizing Best Practices Applied to the Sustainable Last Mile—The Case of a Brazilian Parcel Delivery Service Company," Sustainability, MDPI, vol. 14(7), pages 1-24, March.
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    21. Vijoleta Vrhovac & Stana Vasić & Stevan Milisavljević & Branislav Dudić & Peter Štarchoň & Marina Žižakov, 2023. "Measuring E-Commerce User Experience in the Last-Mile Delivery," Mathematics, MDPI, vol. 11(6), pages 1-21, March.
    22. Ning Wang & Yong Xu & Adis Puška & Željko Stević & Adel Fahad Alrasheedi, 2023. "Multi-Criteria Selection of Electric Delivery Vehicles Using Fuzzy–Rough Methods," Sustainability, MDPI, vol. 15(21), pages 1-25, November.
    23. Peppel, Marcel & Ringbeck, Jürgen & Spinler, Stefan, 2022. "How will last-mile delivery be shaped in 2040? A Delphi-based scenario study," Technological Forecasting and Social Change, Elsevier, vol. 177(C).
    24. Meng, Shanshan & Guo, Xiuping & Li, Dong & Liu, Guoquan, 2023. "The multi-visit drone routing problem for pickup and delivery services," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 169(C).

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    2. Sergio Maria Patella & Gianluca Grazieschi & Valerio Gatta & Edoardo Marcucci & Stefano Carrese, 2020. "The Adoption of Green Vehicles in Last Mile Logistics: A Systematic Review," Sustainability, MDPI, vol. 13(1), pages 1-29, December.
    3. Yu, Vincent F. & Jodiawan, Panca & Hou, Ming-Lu & Gunawan, Aldy, 2021. "Design of a two-echelon freight distribution system in last-mile logistics considering covering locations and occasional drivers," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 154(C).
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