IDEAS home Printed from https://ideas.repec.org/a/ibn/ibrjnl/v10y2017i8p11-30.html
   My bibliography  Save this article

A Review of the Tripartite Model Linking Associations between TQM, Organizational Learning, and Performance

Author

Listed:
  • Akram Hasan Aljaffan

Abstract

This review aims to examine selected research articles that empirically investigated the relationship between Total Quality Management (TQM), Organizational Learning and Performance. The objectives of the current review are threefold. First, it aims to provide a comparative analysis regarding, findings, methodology, and dimensions, second, it explores the dimensions of the relevant constructs based on literature review, and Third, it compares the inferred concepts with those developed in the selected research studies. The current paper found a lack of conceptual clarity of the selected research studies’ dimensions when compared with the conceptually developed ones based on expanded literature review, methodological issues and ill-defined practices during confirmatory factor analysis and unsatisfactory scales selection justification from a theoretical perspective. Recommendations for pertaining future research mainly include building a broader theoretical lens while developing the dimensions of TQM, organizational learning, and performance, enhanced confirmatory factor analysis reporting practices and embracing qualitative research methods that further investigate the tripartite model.

Suggested Citation

  • Akram Hasan Aljaffan, 2017. "A Review of the Tripartite Model Linking Associations between TQM, Organizational Learning, and Performance," International Business Research, Canadian Center of Science and Education, vol. 10(8), pages 11-30, August.
    • Handle: RePEc:ibn:ibrjnl:v:10:y:2017:i:8:p:11-30
    as

    Download full text from publisher

    File URL: http://www.ccsenet.org/journal/index.php/ibr/article/view/68318/37644
    Download Restriction: no
    File URL: http://www.ccsenet.org/journal/index.php/ibr/article/view/68318
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. James G. March, 1991. "Exploration and Exploitation in Organizational Learning," Organization Science, INFORMS, vol. 2(1), pages 71-87, February.
    2. Abdulrahman Ahmad Al Ghamdi & Fadzli Shah Bin Abd. Aziz & Rushami Zien Yusoff & Munauwar Bin Mustafa, 2016. "The Moderating Role of Knowledge Management on the Relationship between Employees’ Commitment and Total Quality Management: A Study on the Public Healthcare Sector in Saudi Arabia," International Review of Management and Marketing, Econjournals, vol. 6(4), pages 790-797.
    3. Ikujiro Nonaka, 1994. "A Dynamic Theory of Organizational Knowledge Creation," Organization Science, INFORMS, vol. 5(1), pages 14-37, February.
    4. Abdulrahman Ahmad Al Ghamdi & Fadzli Shah Bin Abd. Aziz & Rushami Zien Yusoff & Munauwar Bin Mustafa, 2016. "The Moderating Role of Knowledge Management on the Relationship between Employees’ Commitment and Total Quality Management: A Study on the Public Healthcare Sector in Saudi Arabia," International Review of Management and Marketing, Econjournals, vol. 6(4), pages 790-797.
    5. Baldwin, John R. & Johnson, Joanne, 1996. "Business strategies in more- and less-innovative firms in Canada," Research Policy, Elsevier, vol. 25(5), pages 785-804, August.
    6. Nick Bontis & Mary M. Crossan & John Hulland, 2002. "Managing An Organizational Learning System By Aligning Stocks and Flows," Journal of Management Studies, Wiley Blackwell, vol. 39(4), pages 437-469, June.
    7. Bashaer Almatrooshi & Sanjay Kumar Singh & Sherine Farouk, 2016. "Determinants of organizational performance: a proposed framework," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 65(6), pages 844-859, July.
    8. Rameshwar Dubey & Angappa Gunasekaran, 2015. "Exploring soft TQM dimensions and their impact on firm performance: some exploratory empirical results," International Journal of Production Research, Taylor & Francis Journals, vol. 53(2), pages 371-382, January.
    9. Lloria, M. Begoña & Moreno-Luzon, Maria D., 2014. "Organizational learning: Proposal of an integrative scale and research instrument," Journal of Business Research, Elsevier, vol. 67(5), pages 692-697.
    10. Adriana ZAIT & Patricea Elena BERTEA, 2011. "Methods For Testing Discriminant Validity," Management and Marketing Journal, University of Craiova, Faculty of Economics and Business Administration, vol. 0(2), pages 217-224, November.
    11. Theresia Olsson Neve, 2015. "Knowledge and Learning," Management for Professionals, in: Eight Steps to Sustainable Organizational Learning, edition 127, chapter 2, pages 11-23, Springer.
    12. Tracey Shea & Brian K. Cooper & Helen De Cieri & Cathy Sheehan, 2012. "Evaluation of a perceived organisational performance scale using Rasch model analysis," Australian Journal of Management, Australian School of Business, vol. 37(3), pages 507-522, December.
    13. George P. Huber, 1991. "Organizational Learning: The Contributing Processes and the Literatures," Organization Science, INFORMS, vol. 2(1), pages 88-115, February.
    14. Hung, Richard Yu Yuan & Lien, Bella Ya-Hui & Yang, Baiyin & Wu, Chi-Min & Kuo, Yu-Ming, 2011. "Impact of TQM and organizational learning on innovation performance in the high-tech industry," International Business Review, Elsevier, vol. 20(2), pages 213-225, April.
    15. Theresia Olsson Neve, 2015. "Eight Steps to Sustainable Organizational Learning," Management for Professionals, Springer, edition 127, number 978-3-319-15937-9, December.
    16. Hult, G. Tomas M. & Ferrell, O. C., 1997. "Global organizational learning capacity in purchasing: Construct and measurement," Journal of Business Research, Elsevier, vol. 40(2), pages 97-111, October.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Jiménez-Jiménez, Daniel & Sanz-Valle, Raquel, 2011. "Innovation, organizational learning, and performance," Journal of Business Research, Elsevier, vol. 64(4), pages 408-417, April.
    2. Ojha, Divesh & Struckell, Elisabeth & Acharya, Chandan & Patel, Pankaj C., 2018. "Supply chain organizational learning, exploration, exploitation, and firm performance: A creation-dispersion perspective," International Journal of Production Economics, Elsevier, vol. 204(C), pages 70-82.
    3. Lloria, M. Begoña & Moreno-Luzon, Maria D., 2014. "Organizational learning: Proposal of an integrative scale and research instrument," Journal of Business Research, Elsevier, vol. 67(5), pages 692-697.
    4. Sylvie Héroux & Mélanie Roussy, 2020. "Three cases of compliance with governance regulation: an organizational learning perspective," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 24(2), pages 449-479, June.
    5. Sirén, Charlotta & Kohtamäki, Marko, 2016. "Stretching strategic learning to the limit: The interaction between strategic planning and learning," Journal of Business Research, Elsevier, vol. 69(2), pages 653-663.
    6. Schilling, Melissa A. & Green, Elad, 2011. "Recombinant search and breakthrough idea generation: An analysis of high impact papers in the social sciences," Research Policy, Elsevier, vol. 40(10), pages 1321-1331.
    7. Adrian S. Choo & Kevin W. Linderman & Roger G. Schroeder, 2007. "Method and Psychological Effects on Learning Behaviors and Knowledge Creation in Quality Improvement Projects," Management Science, INFORMS, vol. 53(3), pages 437-450, March.
    8. Ana Villar & César Camisón & Montserrat Boronat, 2007. "Technical Strategic Alliances And Performance: The Mediating Effect Of Knowledge ¿Based Competencies," Working Papers. Serie EC 2007-11, Instituto Valenciano de Investigaciones Económicas, S.A. (Ivie).
    9. Anu Wadhwa & Isabel Maria Bodas Freitas & M. B. Sarkar, 2017. "The Paradox of Openness and Value Protection Strategies: Effect of Extramural R&D on Innovative Performance," Organization Science, INFORMS, vol. 28(5), pages 873-896, October.
    10. Stefan Wagner & Karin Hoisl & Grid Thoma, 2014. "Overcoming localization of knowledge — the role of professional service firms," Strategic Management Journal, Wiley Blackwell, vol. 35(11), pages 1671-1688, November.
    11. Nancy Vargas & M. Begoña Lloria & Salvador Roig-Dobón, 2016. "Main drivers of human capital, learning and performance," The Journal of Technology Transfer, Springer, vol. 41(5), pages 961-978, October.
    12. Maria Adenfelt & Katarina Lagerström, 2008. "The development and sharing of knowledge by Centres of Excellence and transnational teams: A conceptual framework," Management International Review, Springer, vol. 48(3), pages 319-338, May.
    13. Pak, Yong Suhk & Ra, Wonchan & Lee, Jong Min, 2015. "An integrated multi-stage model of knowledge management in international joint ventures: Identifying a trigger for knowledge exploration and knowledge harvest," Journal of World Business, Elsevier, vol. 50(1), pages 180-191.
    14. Tracy A. Jenkin, 2013. "Extending the 4I Organizational Learning Model: Information Sources, Foraging Processes and Tools," Administrative Sciences, MDPI, vol. 3(3), pages 1-14, August.
    15. Luis Enrique Valdez-Juárez & Dolores Gallardo-Vázquez & Elva Alicia Ramos-Escobar, 2019. "Organizational Learning and Corporate Social Responsibility Drivers of Performance in SMEs in Northwestern Mexico," Sustainability, MDPI, vol. 11(20), pages 1-23, October.
    16. Jianwen Liao & Harold Welsch & Michael Stoica, 2003. "Organizational Absorptive Capacity and Responsiveness: An Empirical Investigation of Growth–Oriented SMEs," Entrepreneurship Theory and Practice, , vol. 28(1), pages 63-86, January.
    17. Escribá-Carda, Naiara & Balbastre-Benavent, Francisco & Teresa Canet-Giner, M., 2017. "Employees' perceptions of high-performance work systems and innovative behaviour: The role of exploratory learning," European Management Journal, Elsevier, vol. 35(2), pages 273-281.
    18. Bernardo Batiz-Lazo & Jorge Gomes & Maria Mendes, 2002. "New Product Development & Management Of Knowledge In Portuguese Higher Education," Industrial Organization 0211019, University Library of Munich, Germany.
    19. repec:thr:techub:v:1:y:2021:i:1:p:55-78 is not listed on IDEAS
    20. Zhang, Haisu & Wu, Fang & Cui, Anna Shaojie, 2015. "Balancing market exploration and market exploitation in product innovation: A contingency perspective," International Journal of Research in Marketing, Elsevier, vol. 32(3), pages 297-308.
    21. Nancy Beauregard & Louise Lemyre & Jacques Barrette, 2015. "The Domains of Organizational Learning Practices: An Agency-Structure Perspective," Societies, MDPI, vol. 5(4), pages 1-21, October.

    More about this item

    Keywords

    TQM; total quality management; organizational learning; organizational performance; confirmatory factor analysis; dimensions; latent factor; organizational learning capability; structural equation modeling. validity;
    All these keywords.

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ibn:ibrjnl:v:10:y:2017:i:8:p:11-30. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Canadian Center of Science and Education (email available below). General contact details of provider: https://edirc.repec.org/data/cepflch.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.